Model year record

2023 Mercedes-Benz EQE 500 4MATIC

3 recall campaigns on file for this model year. 10 owner complaints on file.

Recalls

Recall campaignNHTSA 25V533000

Steering: critical fasteners

Component
Steering: critical fasteners
Manufacturer
Mercedes-Benz USA, LLC
Vehicles affected
3,749
Reported to NHTSA
2025-08-20
Owners notified
2025-10-06

Defect description

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2023-2026 EQE and GLC vehicles. Please see the recall report for a complete list of models. The steering coupling bolt may have been improperly tightened, allowing the steering coupling to loosen from the steering rack.

Safety risk

A loose steering coupling can cause a loss of steering control, increasing the risk of a crash.

Manufacturer remedy

Dealers will tighten the steering coupling bolts as necessary, free of charge. Owner notification letters were mailed October 6, 2025. Owners may contact MBUSA customer service at 1-800-367-6372.

Recall campaignNHTSA 25V366000

Back over prevention: warnings: external/pedestrian alert

Component
Back over prevention: warnings: external/pedestrian alert
Manufacturer
Mercedes-Benz USA, LLC
Vehicles affected
94
Reported to NHTSA
2025-06-05
Owners notified
2025-08-01

Defect description

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2022-2025 S-Class, EQE SUV, EQE, EQS SUV and EQS vehicles. Please see the recall report for a complete list of models. Software in the Acoustic Vehicle Alerting System (AVAS) may cause an incorrect external pedestrian warning sound while reversing. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 141, "Minimum Sound Requirements for Hybrid Electric Vehicles."

Safety risk

A vehicle that makes an incorrect sound may fail to alert pedestrians of a reversing vehicle, increasing the risk of crash.

Manufacturer remedy

Dealers will update the AVAS software, free of charge. Owner notification letters were mailed August 1, 2025. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2025070005.

Recall campaignNHTSA 25V255000

Electrical system: wiring: fuses and circuit breakers

Component
Electrical system: wiring: fuses and circuit breakers
Manufacturer
Mercedes-Benz USA, LLC
Vehicles affected
443
Reported to NHTSA
2025-05-12
Owners notified
2025-06-06

Defect description

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2023-2024 C-Class, E-Class, S-Class, SL, GLC, EQE SUV, EQE, EQS SUV, and EQS vehicles that were incorrectly repaired under recall 24V-115. An incorrect fuse box that was not designed for the vehicle may have been installed.

Safety risk

An incorrect fuse box can result in a sudden loss of drive power or a loss of critical safety functions such as the restraint systems or instrument cluster, increasing the risk of a crash or injury. Additionally, there could be an increased risk of a fire.

Manufacturer remedy

Dealers will inspect and replace the main fuse boxes, free of charge. Owner notification letters were mailed June 6, 2025. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2025050003/4.

Owner complaints

A complaint is one person's report to a federal agency. It is not a finding.

ComponentComplaintsMedian mileage
Electrical system4
Power train4
Fuel/propulsion system2

Safety recall repairs are provided free of charge by franchised dealers, regardless of vehicle age or mileage. This page displays aggregated data for the model year. To check recall status for a specific vehicle, search its VIN at nhtsa.gov.