Known Recalls

Model year record

2024 Mercedes-Benz EQS 450 4MATIC

1 recall campaign on file for this model year. 14 owner complaints on file.

Recalls

Recall campaignNHTSA 25V366000

Back over prevention: warnings: external/pedestrian alert

Component
Back over prevention: warnings: external/pedestrian alert
Manufacturer
Mercedes-Benz USA, LLC
Vehicles affected
94
Reported to NHTSA
2025-06-05
Owners notified
2025-08-01

Defect description

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2022-2025 S-Class, EQE SUV, EQE, EQS SUV and EQS vehicles. Please see the recall report for a complete list of models. Software in the Acoustic Vehicle Alerting System (AVAS) may cause an incorrect external pedestrian warning sound while reversing. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 141, "Minimum Sound Requirements for Hybrid Electric Vehicles."

Safety risk

A vehicle that makes an incorrect sound may fail to alert pedestrians of a reversing vehicle, increasing the risk of crash.

Manufacturer remedy

Dealers will update the AVAS software, free of charge. Owner notification letters were mailed August 1, 2025. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2025070005.

Owner complaints

A complaint is one person's report to a federal agency. It is not a finding.

ComponentComplaintsMedian mileage
Air bags2—
Electrical system2—
Forward collision avoidance: warnings2—
Lane departure: assist2—
Service brakes2—
Steering2—
Structure: body2—

The 2023 model has about half as many complaints as this one. These figures reflect raw complaint counts, not failure rates. Higher-selling model years naturally receive more complaints.

Safety recall repairs are provided free of charge by franchised dealers, regardless of vehicle age or mileage. This page displays aggregated data for the model year. To check recall status for a specific vehicle, search its VIN at nhtsa.gov.