Model year record

2024 Mercedes-Benz Esprinter

2 recall campaigns on file for this model year. 6 owner complaints on file.

Recalls

Recall campaignNHTSA 25V090000

Power train: axle assembly

Component
Power train: axle assembly
Manufacturer
Daimler Vans USA, LLC
Vehicles affected
689
Reported to NHTSA
2025-02-14
Owners notified
2025-05-05

Defect description

Daimler Vans USA, LLC (DVUSA) is recalling certain 2024 Mercedes-Benz eSprinter vehicles. The welds on the helical gear within the rear axle drivetrain may fail, causing a loss of drive power.

Safety risk

A loss of drive power increases the risk of a crash. In addition, drivetrain failure can result in a vehicle rollaway if the parking brake is not applied, increasing the risk of a crash or injury.

Manufacturer remedy

Dealers will replace the rear axle electric drivetrain, free of charge. Owner notification letters were mailed May 5, 2025. Owners may contact DVUSA customer service at 877-762-8267. DVUSA's number for this recall is V3ESCHWEI.

Recall campaignNHTSA 24V316000

Electronic stability control (ESC): control module: software

Component
Electronic stability control (ESC): control module: software
Manufacturer
Daimler Vans USA, LLC
Vehicles affected
184
Reported to NHTSA
2024-05-06
Owners notified
2024-06-03

Defect description

Daimler Vans USA, LLC (DVUSA) is recalling certain 2024 Mercedes-Benz eSprinter vehicles. Due to a software error in the electronic stability program (ESP), the force required to stop the vehicle may increase, possibly requiring an extended distance to stop.

Safety risk

Extended stopping distance can increase the risk of a crash.

Manufacturer remedy

Dealers will update the ESP control unit software, free of charge. Owner notification letters were mailed June 3, 2024. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3EBOOSTF.

Owner complaints

A complaint is one person's report to a federal agency. It is not a finding.

ComponentComplaintsMedian mileage
Electrical system222,000 mi
Power train2
Structure222,000 mi

Safety recall repairs are provided free of charge by franchised dealers, regardless of vehicle age or mileage. This page displays aggregated data for the model year. To check recall status for a specific vehicle, search its VIN at nhtsa.gov.