Model year record

2021 Mercedes-Benz G 550

7 recall campaigns on file for this model year. 11 owner complaints on file.

Recalls

Recall campaignNHTSA 24V659000

Latches/locks/linkages: doors: lock

Component
Latches/locks/linkages: doors: lock
Manufacturer
Mercedes-Benz USA, LLC
Vehicles affected
134
Reported to NHTSA
2024-09-09
Owners notified
2024-10-11

Defect description

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2019-2023 G 550 and 2019-2022 G63 AMG vehicles that received a replacement door latch during a service visit or prior recall repair. Components within the right-side rear door latch may prevent the rear doors from latching or opening properly.

Safety risk

The rear door may appear closed even when the latch is not fully engaged, allowing the door to open while driving and increasing the risk of injury or a crash. Damaged latch components may prevent the rear door from being opened while inside the vehicle, increasing the risk of injury.

Manufacturer remedy

Dealers will replace the right-side rear door latches, free of charge. Owner notification letters were mailed October 11, 2024. Owners may contact MBUSA customer service at 1-800-367-6372. Vehicles in this recall that were previously repaired under recall 21V-353 will need to have the new remedy completed.

Recall campaignNHTSA 23V445000

Fuel system, gasoline: delivery: fuel pump

Component
Fuel system, gasoline: delivery: fuel pump
Manufacturer
Mercedes-Benz USA, LLC
Vehicles affected
143,551
Reported to NHTSA
2023-06-26
Owners notified
2023-09-29

Defect description

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2021-2023 C-Class, E-Class, S-Class, CLS, SL, GT, GLC, GLE, GLS, and G-Class vehicles. Please refer to MBUSA's recall report for specific vehicle details. The fuel pump may shutdown, which can result in a loss of drive power.

Safety risk

A loss of drive power can increase the risk of a crash.

Manufacturer remedy

Dealers will replace the fuel pump, free of charge. Owner notification letters were mailed on June 14, 2024. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2023070012.

Recall campaignNHTSA 23V097000

Electrical system: wiring

Component
Electrical system: wiring
Manufacturer
Mercedes-Benz USA, LLC
Vehicles affected
26,116
Reported to NHTSA
2023-02-17
Owners notified
2023-04-10

Defect description

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2019-2021 G550 and AMG G63 vehicles. The front axle wiring harness may chafe against an oil cooler and become damaged, which can cause a loss of anti-lock brakes (ABS) and electronic stability control (ESC).

Safety risk

A loss of anti-lock brakes or electronic stability control can increase the risk of a crash.

Manufacturer remedy

Dealers will inspect and either install a protective sleeve or replace the front axle wiring harness, as necessary, free of charge. Owner notification letters were mailed April 10, 2023. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2023030005.

Recall campaignNHTSA 22V365000

Communication: auto crash notification

Component
Communication: auto crash notification
Manufacturer
Mercedes-Benz USA, LLC
Vehicles affected
242,722
Reported to NHTSA
2022-05-20
Owners notified
2022-07-08

Defect description

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017-2022 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, AMG GT-Class, C-Class, E-Class, S-Class, SL-Class, GLC-Class, CLS-Class, GLB-Class, and G-Class vehicles. Please refer to MBUSA's recall report for specific vehicle model details. An error in the communication module's SIM card software can cause a mobile network connection failure, disabling the emergency call (eCall) system.

Safety risk

A disabled eCall system would prevent a vehicle occupant from contacting the emergency services call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.

Manufacturer remedy

The communication module software will be updated through an Over-the-Air (OTA) update or by a dealer, free of charge. Owner notification letters were mailed July 8, 2022. Owner notification letters will be mailed in phases, on July 8, 2022, May 17, 2024, July 29, 2024, and September 27, 2024. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's numbers are for this recall is 2022060005 and 2023110006.

Recall campaignNHTSA 21V483000

Seat belts: rear/other: retractor

Component
Seat belts: rear/other: retractor
Manufacturer
Mercedes-Benz USA, LLC
Vehicles affected
4,917
Reported to NHTSA
2021-06-25
Owners notified
2021-09-24

Defect description

Mercedes-Benz, LLC (MBUSA) is recalling certain 2021 G550, AMG G63, E350, E450, AMG CLS53, AMG E53, AMG GT43, AMG GT53, AMG GT63, 2021-2022 CLS450, and AMG E63 vehicles. The rear seat belt automatic locking retractors may deactivate early, which can prevent the child restraint system from securing properly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."

Safety risk

An unsecured child restraint system can increase the risk of injury during a crash.

Manufacturer remedy

Dealers will inspect, and replace as necessary, the rear seat belt assemblies, free of charge. Owners notified of the voluntary recall campaign by an interim letter on August 13, 2021. A final letter was mailed on September 24, 2021. Owners may contact MBUSA customer service at 1-800-367-6372.

Recall campaignNHTSA 21V353000

Latches/locks/linkages: doors: latch

Component
Latches/locks/linkages: doors: latch
Manufacturer
Mercedes-Benz USA, LLC
Vehicles affected
17,800
Reported to NHTSA
2021-05-14
Owners notified
2021-07-09

Defect description

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2019-2021 G550 and G63 AMG vehicles. Components within the door latch may prevent the rear doors from latching or opening properly.

Safety risk

The rear door may appear closed even when the latch is not fully engaged, allowing the door to open while driving and increasing the risk of injury or a crash. Damaged latch components may prevent the rear door from being opened while inside the vehicle, increasing the risk of injury.

Manufacturer remedy

Dealers will replace the rear door latches, free of charge. Owner notification letters were mailed July 9, 2021. Owners may contact MBUSA customer service at 1-800-367-6372. Note: Vehicles repaired prior to this recall must return to dealers to have the remedy performed. MBUSA's numbers for this recall are 2021060007 and 2021060014.

Recall campaignNHTSA 21V230000

Seats

Component
Seats
Manufacturer
Mercedes-Benz USA, LLC
Vehicles affected
8,634
Reported to NHTSA
2021-04-01
Owners notified
2021-05-21

Defect description

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2021 C-Class, E-Class, E-Class Coupe and Convertible, GLC, CLS, AMG GT 4-door Coupe and G-Class vehicles. Please refer to MBUSA's recall report for specific vehicle model details. A faulty electrical contact within the seat position switch may prevent the driver and passenger air bags and seat belt force limiters from properly activating during a crash.

Safety risk

Air bags and seat belts that do not perform properly in a crash can increase the risk of injury.

Manufacturer remedy

MBUSA will notify owners, and dealers will replace the seat position switches, free of charge. Owner letters were mailed May 21, 2021. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2021040016.

Owner complaints

A complaint is one person's report to a federal agency. It is not a finding.

ComponentComplaintsMedian mileage
Electrical system3
Engine3
Forward collision avoidance: warnings1
Fuel/propulsion system1
Service brakes1
Suspension1
Vehicle speed control1

The 2020 model has 4 times as many complaints as this one. The 2022 model has 6 times as many complaints as this one. These figures reflect raw complaint counts, not failure rates. Higher-selling model years naturally receive more complaints.

Safety recall repairs are provided free of charge by franchised dealers, regardless of vehicle age or mileage. This page displays aggregated data for the model year. To check recall status for a specific vehicle, search its VIN at nhtsa.gov.