Model year record

2023 Mercedes-Benz GLE 350

3 recall campaigns on file for this model year. 33 owner complaints on file.

Recalls

Recall campaignNHTSA 24V207000

Electrical system: wiring

Component
Electrical system: wiring
Manufacturer
Mercedes-Benz USA, LLC
Vehicles affected
116,020
Reported to NHTSA
2024-03-15
Owners notified
2024-05-03

Defect description

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2023-2024 GLE 350, 2020-2024 GLE 450, 2020-2023 GLS 580, GLE 580, 2019-2023 GLS 450, 2021-2023 Maybach GLS 600, AMG GLS 63, 2021-2024 AMG GLE 53, AMG GLE 53 Coupe, and AMG GLE 63 S vehicles. A 48-Volt ground connection under the passenger seat may not be secured properly, resulting in the ground connection overheating.

Safety risk

An overheated ground connection can increase the risk of a fire.

Manufacturer remedy

Dealers will inspect and tighten the 48-Volt ground connection as necessary, free of charge. Owner notification letters were mailed on May 3, 2024. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2024040002.

Recall campaignNHTSA 23V880000

Fuel system, gasoline: delivery: fuel pump

Component
Fuel system, gasoline: delivery: fuel pump
Manufacturer
Mercedes-Benz USA, LLC
Vehicles affected
79,676
Reported to NHTSA
2023-12-21
Owners notified
2024-02-23

Defect description

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2021-2024 GLE, GLS, C-Class, E-Class, S-Class, SL, GLC, CLS, AMG GT, and G-Class vehicles. Please refer to MBUSA's recall report for specific vehicle details. The fuel pump may shutdown, causing a loss of drive power.

Safety risk

A loss of drive power can increase the risk of a crash.

Manufacturer remedy

Dealers will replace the fuel pump, free of charge. Owner notification letters were mailed on June 28, 2024. Owner notification letters will be mailed in phases, on February 23, 2024, April 19, 2024, June 28, 2024, August 9, 2024, October 1, 2024, and December 2, 2024. Owners may contact MBUSA customer service at 1-800-367-6372. This recall is an expansion of NHTSA recall number 23V-445.

Recall campaignNHTSA 23V178000

Structure: body

Component
Structure: body
Manufacturer
Mercedes-Benz USA, LLC
Vehicles affected
70,225
Reported to NHTSA
2023-03-17
Owners notified
2023-05-05

Defect description

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2022-2023 GLE350, GLE450, GLE580, GLS450, GLS580, Maybach GLS600, AMG GLE53, AMG GLE63 S, and AMG GLS63 vehicles. The rear door window trim bars may detach from the vehicle while driving.

Safety risk

Detached trim bars may cause a road hazard and increase the risk of a crash or injury.

Manufacturer remedy

Dealers will inspect and secure the rear window trim bars, as necessary, free of charge. Owner notification letters were mailed May 5, 2023. Owners may contact MBUSA customer service at 1-800-367-6372. This recall is an expansion of previous recall number 22V-680. MBUSA's number for this recall is 2023040011.

Owner complaints

A complaint is one person's report to a federal agency. It is not a finding.

ComponentComplaintsMedian mileage
Unknown or other7
Vehicle speed control4
Forward collision avoidance: automatic emergency braking36,000 mi
Service brakes36,000 mi
Electrical system2
Forward collision avoidance: adaptive cruise control2
Forward collision avoidance: warnings2
Lane departure: assist2
Power train210,000 mi
Structure: body2
Fuel system, gasoline110,000 mi
Fuel/propulsion system1
Lane departure: blind spot detection1
Structure1

The 2022 model has about half as many complaints as this one. The 2024 model has 4 times as many complaints as this one. These figures reflect raw complaint counts, not failure rates. Higher-selling model years naturally receive more complaints.

Safety recall repairs are provided free of charge by franchised dealers, regardless of vehicle age or mileage. This page displays aggregated data for the model year. To check recall status for a specific vehicle, search its VIN at nhtsa.gov.