Model year record

2002 MERCEDES BENZ ML55

1 recall campaign on file for this model year. 2 owner complaints on file.

Recalls

Recall campaignNHTSA 01V290000

Suspension: front: control arm: upper arm

Component: Suspension: front: control arm: upper arm
Manufacturer: MERCEDES-BENZ USA, LLC.
Vehicles affected: 870
Reported to NHTSA: 2001-09-10
Owners notified: 2001-09-29

Defect description

VEHICLE DESCRIPTION: PASSENGER VEHICLES. THE LEFT FRONT UPPER CONTROL ARM MAY NOT MEET THE SPECIFIED STRENGTH REQUIREMENTS.

Safety risk

THE CONTROL ARM COULD FAIL, INCREASING THE RISK OF A CRASH.

Manufacturer remedy

DEALERS WILL REPLACE THE LEFT FRONT UPPER CONTROL ARM. OWNER NOTIFICATION BEGAN SEPTEMBER 29, 2001. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT MERCEDES-BENZ AT 1-800-367-6372.

Owner complaints

A complaint is one person's report to a federal agency. It is not a finding.

Component	Complaints	Median mileage
Service brakes	1	92,000 mi
Service brakes, hydraulic	1	70,000 mi

The 2001 model has about a fifth as many complaints as this one. The 2003 model has 2 times as many complaints as this one. These figures reflect raw complaint counts, not failure rates. Higher-selling model years naturally receive more complaints.

Safety recall repairs are provided free of charge by franchised dealers, regardless of vehicle age or mileage. This page displays aggregated data for the model year. To check recall status for a specific vehicle, search its VIN at nhtsa.gov.