Mercedes-Benz USA, LLC - DBA Sprinter (Mercedes) is recalling certain model year 2015 Sprinter 2500 and Sprinter 3500 vehicles manufactured February 28, 2014, to January 22, 2015. In the affected vehicles, oil may leak from around the chain tensioner gasket area.
Safety risk
Leaking oil may drip onto a hot engine surface, increasing the risk of a fire. Additionally, the leaking oil may be a road hazard for other vehicles, increasing the risk of a crash.
Manufacturer remedy
Mercedes will notify owners, and dealers will replace the chain tensioner gasket, free of charge. The recall began May 18, 2015. Owners may contact Mercedes customer service at 1-877-762-8267. Note: This recall is an expansion of 14V-764.
Mercedes-Benz USA, LLC - DBA Sprinter (Sprinter) is recalling certain model year 2015 Sprinter 2500 and 3500 vehicles manufactured July 1, 2014, to October 14, 2014. In the affected vehicles, the abutting wedge, a component attached to the door jamb to make opening the door easier after a severe frontal impact, may have been installed incorrectly.
Safety risk
If a vehicle that has an incorrectly installed abutting wedge is involved in a severe frontal accident, a greater force may be necessary to open the doors, increasing the risk of injury.
Manufacturer remedy
Sprinter will notify owners, and dealers will check the installation of the abutting wedge, correcting it as necessary, free of charge. The recall began in March 2015. Owners may contact Sprinter customer service at 1-877-762-8267.
Mercedes-Benz USA, LLC - DBA Sprinter (Mercedes) is recalling certain model year 2014-2015 Sprinter 2500, and Sprinter 3500 vehicles manufactured February 28, 2014, to November 21, 2014. In the affected vehicles, oil may leak from around the chain tensioner gasket area.
Safety risk
Leaking oil may drip onto a hot engine surface, increasing the risk of a fire. Additionally, the leaking oil may be a road hazard for other vehicles, increasing the risk of a crash.
Manufacturer remedy
Mercedes will notify owners, and dealers will replace the chain tensioner gasket, free of charge. The recall began on December 19, 2014. Owners may contact Mercedes customer service at 1-877-762-8267. Mercedes' number for this recall is 2014120003.
Owner complaints
A complaint is one person's report to a federal agency. It is not a finding.
Component
Complaints
Median mileage
Vehicle speed control
5
18,500 mi
Service brakes
4
12,000 mi
Electronic stability control (ESC)
3
31,000 mi
Air bags
2
11,657 mi
Power train
2
24,500 mi
Seat belts
2
11,657 mi
Wheels
2
3,000 mi
Electrical system
1
29,000 mi
Exterior lighting
1
100 mi
Forward collision avoidance: warnings
1
6,700 mi
Service brakes, hydraulic
1
—
Service brakes, hydraulic: antilock/traction control/electronic limited slip: wheel speed sensor/tone ring
1
52,000 mi
Unknown or other
1
9,000 mi
Safety recall repairs are provided free of charge by franchised dealers, regardless of vehicle age or mileage. This page displays aggregated data for the model year. To check recall status for a specific vehicle, search its VIN at nhtsa.gov.