Known Recalls

Model year record

2016 MERCEDES ROYALE Sprinter Coach

1 recall campaign on file for this model year. 11 owner complaints on file.

Recalls

Recall campaignNHTSA 19V249000

Seats

Component
Seats
Manufacturer
Cabot Coach Builders inc DBA Royale
Vehicles affected
4
Reported to NHTSA
2019-03-28
Owners notified
2019-06-06

Defect description

Cabot Coach Builders, Inc DBA Royale (Royale Limousine) is recalling certain 2015-2017 Mercedes Sprinter-based mini coaches equipped with Freedman GO-ES Foldaway Seats, part numbers 437052OLHIFOLD and 43705PFOLDSS. When the back seat cushion is rotated from the stowed position to the upright position, the seat cushion may not remain locked into place when under load, such as in a crash or a sudden stop.

Safety risk

In the event of a crash, if the seat back moves, the seat occupant has an increased risk of injury.

Manufacturer remedy

Royale Limousine will notify owners and dealers will inspect and repair the seat, free of charge. The recall began June 6, 2019. Owners may contact Royale Limousine customer service at 1-800-544-5587.

Owner complaints

A complaint is one person's report to a federal agency. It is not a finding.

ComponentComplaintsMedian mileage
Air bags65,500 mi
Electrical system: adas: blindspot: sensors1—
Seat belts173,299 mi
Steering1—
Structure: body1—
Visibility: power window devices and controls1—

The 2015 model has roughly the same number of complaints as this one. The 2017 model has about 1.5 times as many complaints as this one. These figures reflect raw complaint counts, not failure rates. Higher-selling model years naturally receive more complaints.

Safety recall repairs are provided free of charge by franchised dealers, regardless of vehicle age or mileage. This page displays aggregated data for the model year. To check recall status for a specific vehicle, search its VIN at nhtsa.gov.