Model year record

2000 MERCURY Mystique

3 recall campaigns on file for this model year. 81 owner complaints on file.

Recalls

Recall campaignNHTSA 00V228001

Seat belts

Component
Seat belts
Manufacturer
FORD MOTOR COMPANY
Vehicles affected
144,435
Reported to NHTSA
2000-08-18
Owners notified
2000-10-26

Defect description

VEHICLE DESCRIPTION: PASSENGER VEHICLES, LIGHT DUTY TRUCKS, SPORT UTILITY VEHICLES, AND MINI VANS EQUIPPED WITH TRW SEAT BELT BUCKLE ASSEMBLIES. THE BUCKLE BASE OF THESE SEAT BELT ASSEMBLIES WERE NOT PROPERLY HEAT TREATED AND THEREFORE DO NOT PASS THE LOAD BEARING REQUIREMENT OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 209, "SEAT BELT ASSEMBLIES."

Safety risk

IN THE EVENT OF A VEHICLE CRASH, THE OCCUPANT MAY NOT BE PROPERLY RESTRAINED.

Manufacturer remedy

DEALERS WILL INSPECT THE DATE CODE ON CERTAIN SEAT BELT BUCKLES OF YOUR VEHICLE AND REPLACE ALL SEAT BELT BUCKLES THAT FALL WITHIN THE SUSPECT DATE CODE RANGE. OWNER NOTIFICATION BEGAN OCTOBER 26, 2000. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT FORD AT 1-800-392-3673.

Recall campaignNHTSA 00V075000

Service brakes, hydraulic: foundation components

Component
Service brakes, hydraulic: foundation components
Manufacturer
FORD MOTOR COMPANY
Vehicles affected
436,200
Reported to NHTSA
2000-03-09
Owners notified
2000-10-11

Defect description

VEHICLE DESCRIPTION: PASSENGER VEHICLES NOT EQUIPPED WITH THE ANTI-LOCK BRAKING SYSTEM (ABS). A PRESSURE CONSCIOUS REDUCING VALVE (PCRV) IN THE REAR BRAKES MAY BE SUBJECT TO CORROSION AND RESULT IN MALFUNCTION, WHEN OPERATED IN AREAS THAT USE SALT COMPOUNDS ON THE ROADWAY FOR DE-ICING OR DUST CONTROL.

Safety risk

IF BOTH PCRV'S MALFUNCTION, VEHICLE HANDLING COULD BE ADVERSELY AFFECTED DURING BRAKING AS A RESULT OF THE REAR WHEELS LOCKING, INCREASING THE RISK OF A CRASH.

Manufacturer remedy

DEALERS WILL INSTALL IMPROVED PCRV'S IN THE REAR BRAKE SYSTEM. THIS RECALL WAS EXPANDED IN SEPTEMBER 2000 TO INCLUDE 1999 AND 2000 FORD CONTOUR, MERCURY MYSTIQUE AND COUGAR VEHICLES.

Recall campaignNHTSA 99V361000

Equipment: other: labels

Component
Equipment: other: labels
Manufacturer
FORD MOTOR COMPANY
Vehicles affected
1,381
Reported to NHTSA
1999-12-29
Owners notified
2000-01-10

Defect description

VEHICLE DESCRIPTION: PASSENGER VEHICLES. AN INCORRECT LABEL WAS INSTALLED ON THE DRIVER SIDE REAR DOOR. THIS LABEL CONTAINS INSTRUCTIONS FOR THE ACTIVATION OF THE CHILDPROOF SAFETY LOCKS.

Safety risk

THE OPERATOR OF THE VEHICLE MAY BELIEVE THE CHILDPROOF SAFETY LOCK WAS ACTIVATED WHEN IT WAS NOT, POTENTIALLY ALLOWING THE DOOR TO BE OPENED FROM THE INSIDE.

Manufacturer remedy

OWNERS WILL BE PROVIDED WITH A REPLACEMENT LABEL AND INSTALLATION INSTRUCTIONS.

Owner complaints

A complaint is one person's report to a federal agency. It is not a finding.

ComponentComplaintsMedian mileage
Structure1732,800 mi
Visibility: defroster/defogger/hvac system850,000 mi
Air bags: frontal584,000 mi
Engine and engine cooling562,000 mi
Unknown or other463,000 mi
Electrical system: instrument cluster/panel315,873 mi
Equipment: appliance: air conditioner369,000 mi
Fuel system, gasoline: delivery: fuel pump326,648 mi
Engine and engine cooling: engine2
Fuel system, other247,000 mi
Power train: automatic transmission242,000 mi
Steering: linkages: tie rod assembly2
Vehicle speed control: linkages2
Air bags1
Air bags: frontal: sensor/control module180,000 mi
Electrical system: 12V/24V/48V battery: cables153,529 mi
Electrical system: alternator/generator/regulator188,081 mi
Electrical system: wiring1
Electrical system: wiring: interior/under dash1
Engine and engine cooling: engine: gasoline1
Fuel system, gasoline1
Fuel system, gasoline: delivery1
Fuel system, gasoline: storage: tank assembly: mounting1103,000 mi
Power train: automatic transmission: gear position indication (PRNDL)1
Power train: automatic transmission: lever and linkage: column shift1
Seat belts: front: retractor1
Service brakes, hydraulic: foundation components1
Service brakes, hydraulic: foundation components: disc: rotor142,000 mi
Structure: frame and members1
Suspension: front: springs: coil springs174,348 mi
Suspension: rear: springs: coil springs1
Tires1
Vehicle speed control1
Vehicle speed control: accelerator pedal1
Vehicle speed control: cables1
Visibility: defroster/defogger/hvac system: fan/motor1

The 1999 model has about half as many complaints as this one. The 2001 model has 41 times as many complaints as this one. These figures reflect raw complaint counts, not failure rates. Higher-selling model years naturally receive more complaints.

Safety recall repairs are provided free of charge by franchised dealers, regardless of vehicle age or mileage. This page displays aggregated data for the model year. To check recall status for a specific vehicle, search its VIN at nhtsa.gov.