Model year record

2004 MERCURY Sable

1 recall campaign on file for this model year. 75 owner complaints on file.

Recalls

Recall campaignNHTSA 04V330000

Seats: front assembly: power adjust

Component
Seats: front assembly: power adjust
Manufacturer
FORD MOTOR COMPANY
Vehicles affected
24,277
Reported to NHTSA
2004-07-08
Owners notified
2004-07-20

Defect description

CERTAIN PASSENGER VEHICLES EQUIPPED WITH POWER ADJUSTABLE SEATS MAY HAVE BEEN INADEQUATELY WELDED.

Safety risk

THE SEAT MAY NOT PERFORM AS INTENDED DURING A CRASH WHICH COULD INCREASE THE RISK OF INJURY.

Manufacturer remedy

DEALERS WILL REPLACE THE UPPER SUPPORT ASSEMBLY ON THE POWER SEATS. THE RECALL BEGAN ON JULY 20, 2004. OWNERS SHOULD CONTACT FORD AT 1-800-392-3673.

Owner complaints

A complaint is one person's report to a federal agency. It is not a finding.

ComponentComplaintsMedian mileage
Vehicle speed control1482,000 mi
Service brakes995,000 mi
Power train859,000 mi
Electrical system695,000 mi
Exterior lighting499,300 mi
Power train: automatic transmission418,500 mi
Engine3135,000 mi
Engine and engine cooling211,867 mi
Seat belts2107,000 mi
Seats239,000 mi
Seats: front assembly: recliner220,000 mi
Unknown or other2150 mi
Air bags178,000 mi
Air bags: side/window1
Exterior lighting: brake lights134,000 mi
Exterior lighting: brake lights: switch134,000 mi
Exterior lighting: headlights1
Exterior lighting: tail lights190,000 mi
Fuel system, gasoline111,425 mi
Fuel system, gasoline: delivery: fuel pump1200 mi
Seat belts: front1
Service brakes, electric1
Service brakes, hydraulic1
Service brakes, hydraulic: foundation components: disc: rotor127,461 mi
Structure: frame and members179,600 mi
Suspension1140,000 mi
Tires: valve1
Vehicle speed control: cables161,000 mi
Visibility: windshield125,000 mi

The 2003 model has about a third as many complaints as this one. The 2005 model has about half as many complaints as this one. These figures reflect raw complaint counts, not failure rates. Higher-selling model years naturally receive more complaints.

Safety recall repairs are provided free of charge by franchised dealers, regardless of vehicle age or mileage. This page displays aggregated data for the model year. To check recall status for a specific vehicle, search its VIN at nhtsa.gov.