Forward collision avoidance: adaptive cruise control
Manufacturer
Mitsubishi Motors North America, Inc.
Vehicles affected
58,916
Reported to NHTSA
2018-09-14
Owners notified
2018-10-16
Defect description
Mitsubishi Motors North America, Inc. (MMNA) is recalling certain 2018 Mitsubishi Outlander Sport vehicles equipped with a Forward Collision Mitigation (FCM) system and 2018 Mitsubishi Outlander PHEV and Eclipse Cross vehicles and 2017-2018 Outlander vehicles equipped with an Adaptive Cruise Control (ACC) system and/or an Electric Parking Brake (EPB) system. The software for the Hydraulic Unit Electronic Control Unit (ECU) may be incorrect, possibly preventing the intervention of a safety system such as automatic emergency braking, Anti-lock Braking (ABS), Electronic Stability Control (ESC), or the Brake Auto Hold (BAH) function when any of these systems are in use.
Safety risk
If the safety systems do not function as intended, it can increase the risk of a crash.
Manufacturer remedy
MMNA will notify owners, and dealers will update the Hydraulic Unit-ECU software, free of charge. The recall began October 16, 2018. Owners may contact MMNA customer service at 1-888-648-7820. MMNA's number for this recall is SR-18-008.
Mitsubishi Motors North America (MMNA) is recalling certain 2018 Mitsubishi Outlander PHEV, Outlander Sport, 2018-2019 Eclipse Cross, and 2017-2018 Outlander vehicles equipped with a Forward Collision Mitigation (FCM) system that detects pedestrians. Due to incorrect software, the FCM-ECU (Electronic Control Unit) may apply braking for longer than needed, even after a pedestrian is no longer detected.
Safety risk
If the FCM-ECU software activates the brake for longer than necessary, the driver may react by applying additional braking. The resulting rapid deceleration of the vehicle can increase the risk of a rear-end collision.
Manufacturer remedy
MMNA will notify owners, and dealers will reprogram the FCM-ECU software with updated software, free of charge. The recall is began October 16, 2018. Owners may contact MMNA customer service at 1-888-648-7820. MMNA's number for this recall is SR-18-007.
Owner complaints
A complaint is one person's report to a federal agency. It is not a finding.
Component
Complaints
Median mileage
Air bags
8
50,694 mi
Electrical system
8
3,900 mi
Power train
5
40,000 mi
Seat belts
4
—
Unknown or other
4
32,000 mi
Air bags: sensor: occupant classification
2
90,000 mi
Seats
2
—
Service brakes
2
—
Electronic stability control (ESC)
1
32,000 mi
Engine
1
—
Exterior lighting
1
—
Forward collision avoidance: warnings
1
—
Lane departure: warning
1
—
Service brakes, air: antilock: ABS warning light
1
97,000 mi
Steering
1
—
Structure: body
1
50,694 mi
Suspension
1
—
Vehicle speed control
1
7,000 mi
Visibility: windshield wiper/washer
1
62,366 mi
The 2017 model has roughly the same number of complaints as this one. The 2019 model has about half as many complaints as this one. These figures reflect raw complaint counts, not failure rates. Higher-selling model years naturally receive more complaints.
Safety recall repairs are provided free of charge by franchised dealers, regardless of vehicle age or mileage. This page displays aggregated data for the model year. To check recall status for a specific vehicle, search its VIN at nhtsa.gov.