MONACO IS RECALLING CERTAIN MOTOR HOMES EQUIPPED WITH NORCOLD REFRIGERATORS. A FATIGUE FAILURE IN THE SECTION OF THE COOLING UNIT WHICH CONTAINS THE REFRIGERANT COULD ALLOW THE LIQUID SOLUTION TO SLOWLY LEAK.
Safety risk
EXTENDED OPERATION OF A LEAKING COOLING UNIT COULD LEAD TO A FIRE FROM GAS WHICH MIGHT ESCAPE.
Manufacturer remedy
MONACO IS WORKING WITH NORCOLD TO REPAIR THESE REFRIGERATORS. NORCOLD WILL PROVIDE THERMAL SWITCH KITS TO OWNERS ALONG WITH THE NECESSARY FORMS AND INSTRUCTIONS. THE RECALL BEGAN ON AUGUST 29, 2008. OWNERS MAY CONTACT NORCOLD AT 1-800-767-9101 OR MONACO AT 1-800-685-6545.
ON CERTAIN MOTOR HOMES, THE FEDERAL IDENTIFICATION TAG ON BOTH 36' AND 38' MODELS WAS INCORRECT. THE INITIAL TAG SHOWS THE PSI AS 90 LBS. FRONT AND 100 LBS. REAR. THE CORRECT PSI IS 105 FRONT AND 115 REAR. ALSO, THE FEDERAL IDENTIFICATION TAG ON CERTAIN UNITS INCORRECTLY STATES THAT THE UNIT WAS BUILT WITH A TAG AXLE.
Safety risk
DRIVING THE MOTOR HOME WITH UNDER/OVER INFLATED TIRES CAN CAUSE OR CONTRIBUTE TO PREMATURE TIRE FAILURE, POSSIBLY RESULTING IN A SUDDEN BLOWOUT OR OTHER FAILURE THAT COULD RESULT IN THE LOSS OF CONTROL OF THE MOTOR HOME.
Manufacturer remedy
OWNERS WILL BE PROVIDED WITH A CORRECT FEDERAL IDENTIFICATION TAG AND INSTALLATION INSTRUCTIONS. OWNER NOTIFICATION BEGAN OCTOBER 24, 2003. OWNERS SHOULD CONTACT MONACO AT 1-800-685-6545.
ON CERTAIN MOTORHOMES, FIFTH WHEELS AND TRAVEL TRAILERS EQUIPPED WITH NORCOLD REFRIGERATOR COOLING UNITS MODEL NUMBERS 1200LR AND 1200RIM, THESE REFRIGERATORS CAN EXPERIENCE LOW CYCLE FATIGUE FAILURE WHICH CAN LEAD TO THE LIQUID SOLUTION SLOWLY LEAKING FROM THE SEALED, PRESSURIZED COOLING UNIT THROUGH A SMALL CRACK.
Safety risk
IF A LEAK OCCURS AND THE UNIT IS CONTINUALLY OPERATED, HYDROGEN GAS MAY BE EXPELLED AND CAN BE IGNITED, RESULTING IN A FIRE, POSSIBLY CAUSING SERIOUS INJURY OR DEATH.
Manufacturer remedy
NORCOLD WILL NOTIFY ITS CUSTOMERS AND PROVIDE A REPLACEMENT COOLING UNIT FREE OF CHARGE. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT NORCOLD SERVICE CENTER AT 1-800-667-3005 OR MONACO AT 574-862-7211.
Owner complaints
A complaint is one person's report to a federal agency. It is not a finding.
Component
Complaints
Median mileage
Tires
3
—
Visibility: windshield
3
—
Electrical system: wiring
1
—
Equipment
1
—
Equipment: mechanical: slide-in camper
1
—
Equipment: other: labels
1
—
Equipment: recreational vehicle/trailer
1
—
Fuel system, diesel: storage: tank assembly
1
36,000 mi
Fuel system, gasoline: carburetor system
1
—
Fuel system, gasoline: storage: tank assembly
1
—
Fuel system, other: storage: fuel gauge system
1
—
Power train
1
—
Service brakes, air
1
—
Service brakes, hydraulic: antilock/traction control/electronic limited slip
1
—
Service brakes, hydraulic: foundation components: disc
1
—
Structure
1
—
Unknown or other
1
40,437 mi
Visibility: power window devices and controls
1
—
The 1998 model has 22 times as many complaints as this one. The 2000 model has roughly the same number of complaints as this one. These figures reflect raw complaint counts, not failure rates. Higher-selling model years naturally receive more complaints.
Safety recall repairs are provided free of charge by franchised dealers, regardless of vehicle age or mileage. This page displays aggregated data for the model year. To check recall status for a specific vehicle, search its VIN at nhtsa.gov.