ON CERTAIN MOTORHOMES, FIFTH WHEELS AND TRAVEL TRAILERS EQUIPPED WITH NORCOLD REFRIGERATOR COOLING UNITS MODEL NUMBERS 1200LR AND 1200RIM, THESE REFRIGERATORS CAN EXPERIENCE LOW CYCLE FATIGUE FAILURE WHICH CAN LEAD TO THE LIQUID SOLUTION SLOWLY LEAKING FROM THE SEALED, PRESSURIZED COOLING UNIT THROUGH A SMALL CRACK.
Safety risk
IF A LEAK OCCURS AND THE UNIT IS CONTINUALLY OPERATED, HYDROGEN GAS MAY BE EXPELLED AND CAN BE IGNITED, RESULTING IN A FIRE, POSSIBLY CAUSING SERIOUS INJURY OR DEATH.
Manufacturer remedy
NORCOLD WILL NOTIFY ITS CUSTOMERS AND PROVIDE A REPLACEMENT COOLING UNIT FREE OF CHARGE. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT NORCOLD SERVICE CENTER AT 1-800-667-3005 OR MONACO AT 574-862-7211.
VEHICLE DESCRIPTION: CLASS A MOTOR HOMES. THE TWO FRONT FRAME TOWERS USED TO MOUNT THE FRONT AXLE CONTROL ARMS TO THE VEHICLE CAN DEVELOP FATIGUE CRACKS OR FRACTURES.
Safety risk
A COMPLETE FRACTURE OF A FRAME TOWER CAN CAUSE A LOSS OF STEERING CONTROL AND POTENTIALLY RESULT IN A VEHICLE CRASH.
Manufacturer remedy
DEALERS WILL INSPECT THE WELDS ON BOTH FRAME TOWERS AND REPAIR IF NECESSARY. A GUSSET REINFORCEMENT WILL BE ADDED TO STRENGTHEN THE MAXIMUM STRESS POINT OF EACH FRAME TOWER.
Owner complaints
A complaint is one person's report to a federal agency. It is not a finding.
Component
Complaints
Median mileage
Electrical system
2
—
Engine and engine cooling
1
—
Equipment
1
—
Parking brake
1
—
Visibility: defroster/defogger/hvac system
1
—
Visibility: windshield
1
—
The 1996 model has 7 times as many complaints as this one. These figures reflect raw complaint counts, not failure rates. Higher-selling model years naturally receive more complaints.
Safety recall repairs are provided free of charge by franchised dealers, regardless of vehicle age or mileage. This page displays aggregated data for the model year. To check recall status for a specific vehicle, search its VIN at nhtsa.gov.