Known Recalls

Model year record

2010 NEO TRAILERS NCV

1 recall campaign on file for this model year. No owner complaints on file.

Recalls

Recall campaignNHTSA 13V499000

Latches/locks/linkages

Component
Latches/locks/linkages
Manufacturer
Neo Manufacturing Inc. LLC
Vehicles affected
434
Reported to NHTSA
2013-10-23
Owners notified
2013-12-04

Defect description

Neo Manufacturing Inc. LLC (Neo) is recalling certain model year 2010-2011 cargo trailers manufactured February 22, 2010, through May 1, 2011 and equipped with Fastec-brand door locks. It may be possible to remove the key from the lock in a way that potentially jams the deadbolt.

Safety risk

If the deadbolt jams, the interior side of the door lock may also jam. A person inside the travel trailer at the time will then be locked in and be unable to exit the vehicle, increasing the risk of injury.

Manufacturer remedy

Neo will notify owners, and Fastec will coordinate the inspection and replacement of the cylinders, as needed, free of charge. The recall began on December 4, 2013. Owners may contact Neo at 1-269-503-7630 or Fastec at 1-800-837-2505.

Owner complaints

A complaint is one person's report to a federal agency. It is not a finding.

No complaints recorded for this model year.

Safety recall repairs are provided free of charge by franchised dealers, regardless of vehicle age or mileage. This page displays aggregated data for the model year. To check recall status for a specific vehicle, search its VIN at nhtsa.gov.