Model year record

2002 NEOPLAN AN440L

1 recall campaign on file for this model year. 4 owner complaints on file.

Recalls

Recall campaignNHTSA 03V261000

Engine and engine cooling: engine: diesel

Component
Engine and engine cooling: engine: diesel
Manufacturer
NEOPLAN USA CORP.
Vehicles affected
32
Reported to NHTSA
2003-07-22

Defect description

ON CERTAIN TRANSIT BUSES EQUIPPED WITH CUMMINS WESTPORT B GAS PLUS OR C GAS PLUS 6 CYLINDER ENGINES, THE ELECTRONIC CONTROL MODULE CALIBRATION MAY NOT CORRECTLY DETECT A THROTTLE PLATE ACTUATOR FAILURE THAT COULD RESULT IN AN UNCOMMANDED OPEN THROTTLE CONDITION.

Safety risk

IF THIS EVENT OCCURS, THE VEHICLE OPERATOR WILL NOT HAVE CONTROL OF THE ENGINE SPEED WHICH COULD POSSIBLY RESULT IN A VEHICLE CRASH.

Manufacturer remedy

DEALERS WILL REPLACE THE ELECTRONIC CONTROL MODULE CALIBRATION FREE OF CHARGE. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT CUMMINS CUSTOMER ASSISTANCE CENTER AT 1-800-343-7357 OR NEOPLAN AT 1-719-336-3256.

Owner complaints

A complaint is one person's report to a federal agency. It is not a finding.

ComponentComplaintsMedian mileage
Engine and engine cooling: engine1
Service brakes, air1216,126 mi
Service brakes, air: antilock1216,216 mi
Structure1

Safety recall repairs are provided free of charge by franchised dealers, regardless of vehicle age or mileage. This page displays aggregated data for the model year. To check recall status for a specific vehicle, search its VIN at nhtsa.gov.