ON CERTAIN BUSES EQUIPPED WITH ELECTRONIC THROTTLE CONTROL/ACCELERATOR PEDALS SUPPLIED BY WILLIAMS CONTROLS INDUSTRIES, THE WELD ATTACHING THE CLEVIS TO THE PLATE HAS INSUFFICIENT PENETRATION AND COULD ALLOW THE CLEVIS TO SEPARATE FROM THE PLATE.
Safety risk
IF THE CLEVIS SEPARATED FROM THE PLATE WHILE THE VEHICLE WAS IN USE, THE VEHICLE WOULD RETURN TO IDLE, INCREASING THE RISK OF A CRASH.
Manufacturer remedy
DEALERS WILL REPLACE THESE PEDALS. OWNER NOTIFICATION BEGAN DURING DECEMBER 2001. OWNERS WHO DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT WILLIAMS CONTROL AT 1-503-684-8600 OR NEOPLAN AT 1-719-336-3256.
VEHICLE DESCRIPTION: TRANSIT BUSES EQUIPPED WITH ARVINMERITOR "W-SERIES" AIR-ACTUATED BRAKE CAM ROLLERS. THESE ROLLERS WERE INSTALLED AS ORIGINAL EQUIPMENT AND ALSO SOLD AS REPLACEMENT PARTS. THE AFFECTED BRAKE ROLLERS MAY FRACTURE IF SUBJECTED TO HIGH APPLICATION LOADINGS.
Safety risk
IF ONE OR MORE OF THE AFFECTED BRAKE ROLLERS FRACTURE, PROPER BRAKE APPLICATION COULD BE COMPROMISED, POSSIBLY RESULTING IN A VEHICLE CRASH.
Manufacturer remedy
ARVINMERITOR IS CONDUCTING THE OWNER NOTIFICATION AND REMEDY FOR THIS CAMPAIGN. DEALERS WILL INSPECT BRAKE ROLLERS AND REPLACE THEM IF NECESSARY. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT ARVINMERITOR AT 1-859-525-3361.
Owner complaints
A complaint is one person's report to a federal agency. It is not a finding.
No complaints recorded for this model year.
Safety recall repairs are provided free of charge by franchised dealers, regardless of vehicle age or mileage. This page displays aggregated data for the model year. To check recall status for a specific vehicle, search its VIN at nhtsa.gov.