Model year record

2019 Nissan Maxima

1 recall campaign on file for this model year. 38 owner complaints on file.

Recalls

Recall campaignNHTSA 19V654000

Back over prevention: sensing system: camera

Component
Back over prevention: sensing system: camera
Manufacturer
Nissan North America, Inc.
Vehicles affected
1,228,830
Reported to NHTSA
2019-09-12
Owners notified
2019-11-11

Defect description

Nissan North America, Inc. (Nissan) is recalling certain 2018-2019 Nissan Altima, Armada, Frontier, Kicks, Leaf, Maxima, Murano, NV, NV200, Pathfinder, Rogue, Rogue Sport, Sentra, Titan, Titan Diesel, Versa Note and Versa Sedan vehicles, as well as Infiniti Q50, Q60, QX30 and QX80 vehicles. Additionally included are 2019 Nissan GT-R and Taxi and Infiniti QX50, QX60, Q70, Q70L vehicles. The back-up camera and display settings can be adjusted such that the rear view image is no longer visible and the system will retain that setting the next time the vehicle is placed in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."

Safety risk

The lack of an image in the back-up camera display increases the risk of a crash.

Manufacturer remedy

Nissan will notify owners in phases, having dealers update the back-up camera settings software, free of charge. The recall began November 11, 2019 and all affected VINs should be activated. Owners may contact Nissan customer service at 1-800-867-7669 or INFINITI customer service at 1-800-662-6200.

Owner complaints

A complaint is one person's report to a federal agency. It is not a finding.

ComponentComplaintsMedian mileage
Unknown or other76,500 mi
Engine617,000 mi
Electrical system4
Power train419,000 mi
Visibility/wiper4
Exterior lighting317,000 mi
Service brakes38,000 mi
Structure: body217,000 mi
Forward collision avoidance: automatic emergency braking1
Forward collision avoidance: warnings1
Steering119,000 mi
Tires1
Wheels1

The 2018 model has about half as many complaints as this one. The 2020 model has roughly the same number of complaints as this one. These figures reflect raw complaint counts, not failure rates. Higher-selling model years naturally receive more complaints.

Safety recall repairs are provided free of charge by franchised dealers, regardless of vehicle age or mileage. This page displays aggregated data for the model year. To check recall status for a specific vehicle, search its VIN at nhtsa.gov.