Model year record

1997 OLDSMOBILE Cutlass Supreme

1 recall campaign on file for this model year. 62 owner complaints on file.

Recalls

Recall campaignNHTSA 03V527000

Steering: rack and pinion

Component
Steering: rack and pinion
Manufacturer
GENERAL MOTORS CORP.
Vehicles affected
750,283
Reported to NHTSA
2003-12-11
Owners notified
2004-02-05

Defect description

CERTAIN PASSENGER VEHICLES HAVE LOWER PINION BEARINGS IN THE POWER RACK AND PINION ASSEMBLY IN WHICH THE RETAINER TABS WERE NOT CRIMPED PROPERLY. THESE RETAINERS COULD FAIL AND PERMIT THE BALL BEARINGS TO ESCAPE.

Safety risk

IF THIS OCCURS, THE PINION SHAFT CAN BE FORCED UPWARD DURING LEFT TURNS AND BACK DOWN AS THE STEERING WHEEL IS MOVED BACK AND TO THE RIGHT. IF THE PINION SHAFT MOVES FURTHER, THE DRIVER WILL NEED TO EXERT MORE EFFORT TO TURN THE STEERING WHEEL, SIMILAR TO A VEHICLE WITHOUT POWER ASSISTED STEERING. IF THE PINION SHAFT MOVES EVEN FURTHER, THE DRIVER WILL REQUIRE MUCH HIGHER EFFORT TO TURN LEFT AND MAY NOT BE ABLE TO TURN THE WHEEL AS MUCH AS INTENDED. WITH THE MAXIMUM PINION SHAFT MOVEMENT, WHICH REQUIRES INTERNAL GEAR COMPONENT DAMAGE, THE DRIVER CAN ENCOUNTER HIGH RESISTANCE TO TURNING LEFT, FOLLOWED BY UNINTENDED POWER ASSIST TO THE RIGHT. IN ANY OF THESE CONDITIONS, A CRASH COULD OCCUR.

Manufacturer remedy

DEALERS WILL INSTALL A NEW LOWER PINION BEARING UNLESS INSPECT OF THE EXISTING BEARING INDICATES THAT REPLACEMENT OF THE GEAR ASSEMBLY IS NECESSARY. OWNER NOTIFICATION BEGAN ON FEBRUARY 5, 2004. OWNERS SHOULD CONTACT BUICK AT 1-866-608-8080; CHEVROLET AT 1-800-630-2438; OLDSMOBILE AT 1-800-630-6537; OR PONTIAC AT 1-800-620-7668.

Owner complaints

A complaint is one person's report to a federal agency. It is not a finding.

ComponentComplaintsMedian mileage
Steering: rack and pinion845,000 mi
Service brakes, hydraulic: foundation components: disc: rotor779,000 mi
Service brakes, hydraulic: antilock/traction control/electronic limited slip4
Air bags: frontal2
Engine and engine cooling: engine2109,850 mi
Engine and engine cooling: engine: gasoline2
Service brakes, air: disc: rotor2
Service brakes, hydraulic: foundation components: disc2
Service brakes, hydraulic: foundation components: disc: caliper279,000 mi
Steering223,331 mi
Structure: body: door2
Visibility: windshield wiper/washer2
Electrical system: 12V/24V/48V battery1
Electrical system: horn180,000 mi
Engine and engine cooling: cooling system196,900 mi
Engine and engine cooling: engine: gasoline: belts and associated pulleys142,744 mi
Engine and engine cooling: exhaust system: manifold/header/muffler/tail pipe142,744 mi
Equipment: appliance: air conditioner1
Interior lighting1
Power train: automatic transmission145,000 mi
Power train: axle assembly142,744 mi
Seat belts1
Seat belts: front: anchorage1
Seat belts: front: buckle assembly175,000 mi
Service brakes, air: antilock: wheel speed sensor1
Service brakes, hydraulic: foundation components: hoses, lines/piping, and fittings142,744 mi
Steering: gear box (other than rack and pinion)137,598 mi
Steering: hydraulic power assist system160,000 mi
Steering: hydraulic power assist: pump142,744 mi
Steering: rack and pinion: pinion shaft1
Steering: rack and pinion: rack1131,608 mi
Structure: frame and members1
Suspension1140,000 mi
Suspension: front1
Suspension: rear1
Tires1
Vehicle speed control1

The 1996 model has roughly the same number of complaints as this one. These figures reflect raw complaint counts, not failure rates. Higher-selling model years naturally receive more complaints.

Safety recall repairs are provided free of charge by franchised dealers, regardless of vehicle age or mileage. This page displays aggregated data for the model year. To check recall status for a specific vehicle, search its VIN at nhtsa.gov.