Model year record

2020 PETERBILT 365

4 recall campaigns on file for this model year. 1 owner complaint on file.

Recalls

Recall campaignNHTSA 22V277000

Steering: critical fasteners

Component
Steering: critical fasteners
Manufacturer
PACCAR Incorporated
Vehicles affected
17,641
Reported to NHTSA
2022-04-25
Owners notified
2022-11-08

Defect description

PACCAR Incorporated (PACCAR) is recalling certain 2018-2020 Kenworth T270, T370, T440, T470, T660, T680, T880, T800, W900, W990; and 2018-2020 Peterbilt 330, 337, 348, 365, 367, 389, 520, 567, and 579 vehicles. The Dana D-Series axle steer arm fasteners that attach the steering arm to the steering knuckle may fail.

Safety risk

Fastener failure can result in a loss of steering control, increasing the risk of a crash or injury.

Manufacturer remedy

Dealers will replace and torque the steer arm fasteners, at no charge. Owner notification letters were mailed November 8, 2022. Owners may contact Kenworth customer service at 1-425-828-5888 and Peterbilt customer service at 1-940-591-4220. PACCAR's numbers for this recall are 22 PBB and 22 KWB.

Recall campaignNHTSA 21V391000

Fuel system, diesel: fuel injection system: fuel rail

Component
Fuel system, diesel: fuel injection system: fuel rail
Manufacturer
PACCAR Incorporated
Vehicles affected
612
Reported to NHTSA
2021-05-26
Owners notified
2021-07-30

Defect description

PACCAR Incorporated (PACCAR) is recalling certain 2018-2021 Peterbilt 337, 348, 365, 367, 520, 567, Kenworth T270, T370, T440, T470, T800 and T880 vehicles. The sealing washer may not seat correctly in the pilot bore holes, allowing the high pressure fuel rail assembly to leak.

Safety risk

A fuel leak in the presence of an ignition source increases the risk of a fire.

Manufacturer remedy

Dealers will inspect the rail threads and fuel lines, and replace the rail as necessary, free of charge. Owners may contact PACCAR customer service at 1-425-828-5888 (Kenworth) or 1-940-591-4220 (Peterbilt). PACCAR's numbers for this recall are 21KWC and 21PBD.

Recall campaignNHTSA 20V506000

Power train: axle assembly

Component
Power train: axle assembly
Manufacturer
PACCAR Incorporated
Vehicles affected
1,097
Reported to NHTSA
2020-08-26
Owners notified
2020-09-29

Defect description

PACCAR Incorporated (PACCAR) is recalling certain 2020-2021 Peterbilt 348, 365, 367, 389, 520, 567 and Kenworth T800, T880, W900, W990 vehicles equipped with Watson and Chalin steerable lift axle suspension systems (model SL2065). The axles may have lower rear pivot bolts that are not long enough to sufficiently engage the locking feature of the corresponding nuts.

Safety risk

The short screws can cause the hardware to separate from the suspension system and become road hazards, increasing the risk of a crash and/or injury.

Manufacturer remedy

PACCAR will notify owners, and dealers will inspect suspect chassis and replace the pivot bolts, as necessary, free of charge. The recall began September 29, 2020. Owners may contact Kenworth customer service at 1-425-828-5888 and Peterbilt customer service at 1-940-591-4220. PACCAR's numbers for this recall is 20PBE and 20KWC.

Recall campaignNHTSA 20V130000

Electrical system: 12V/24V/48V battery: cables

Component
Electrical system: 12V/24V/48V battery: cables
Manufacturer
PACCAR Incorporated
Vehicles affected
35,671
Reported to NHTSA
2020-03-04
Owners notified
2020-04-30

Defect description

PACCAR Incorporated (PACCAR) is recalling certain 2015-2020 Peterbilt 365, 389, 567, and 579 vehicles equipped with a left-hand under hood jumper terminal (option code 2539410). The positive battery jumper terminal cable may be too long, allowing it to chafe against the left front suspension spring and result in an electrical short circuit.

Safety risk

An electrical short circuit can increase the risk of a fire.

Manufacturer remedy

PACCAR will notify owners, and dealers will inspect the battery jumper terminal cables, and replace them as necessary, free of charge. The recall began April 30, 2020. Owners may contact PACCAR customer service at 1-940-591-4220. PACCAR's number for this recall is 20PBA.

Owner complaints

A complaint is one person's report to a federal agency. It is not a finding.

ComponentComplaintsMedian mileage
Engine and engine cooling: exhaust system: emission control: urea injection system (DEF)1

Safety recall repairs are provided free of charge by franchised dealers, regardless of vehicle age or mileage. This page displays aggregated data for the model year. To check recall status for a specific vehicle, search its VIN at nhtsa.gov.