Model year record

2004 PETERBILT 387

3 recall campaigns on file for this model year. 1 owner complaint on file.

Recalls

Recall campaignNHTSA 06V251000

Equipment

Component
Equipment
Manufacturer
PACCAR INCORPORATED
Vehicles affected
40
Reported to NHTSA
2006-07-13

Defect description

ON CERTAIN TRUCKS, WHEN USING A CUMMINS ELECTRONIC ICON SERVICE TOOL 2.2, AN UNINTENDED ENGINE START WILL OCCUR.

Safety risk

GIVEN THE PURPOSE AND FUNCTIONALITY OF THIS SERVICE TOOL, THIS SERIES OF EVENTS WOULD ONLY OCCUR IN A SERVICE FACILITY AND COULD POSE A HAZARD IF THE TRUCK WERE TO UNEXPECTEDLY MOVE OR THE ENGINE TO START WITHOUT ANY WARNING, POSSIBLY CAUSING PERSONAL INJURY.

Manufacturer remedy

CUMMINS IS CONDUCTING THIS RECALL (PLEASE SEE 06E063000) AND WILL REPLACE THE ICON SERVICE TOOL 2.2 WITH A NEW ICON SERVICE TOOL 2.3 FREE OF CHARGE. OWNERS MAY CONTACT CUMMINS AT 1-800-343-7357 OR PETERBILT AT 1-940-591-4201.

Recall campaignNHTSA 05V570000

Engine and engine cooling

Component
Engine and engine cooling
Manufacturer
PACCAR INCORPORATED
Vehicles affected
30,995
Reported to NHTSA
2005-12-22
Owners notified
2006-04-17

Defect description

ON CERTAIN TRACTORS EQUIPPED WITH CATERPILLAR DIESEL ENGINES, THE VARIABLE VALVE ACTUATION OIL LINE MAY WEAR AGAINST THE SHARP EDGE OF THE CYLINDER HEAD IF NOT POSITIONED CORRECTLY.

Safety risk

THE OIL LINE MAY BE CUT ON THE CYLINDER HEAD CAUSING AN OIL LEAK AND A POSSIBLE FIRE.

Manufacturer remedy

CATERPILLAR, IN CONJUNCTION WITH PACCAR, WILL BE CONDUCTING THE OWNER NOTIFICATION AND REMEDY FOR THIS CAMPAIGN FREE OF CHARGE. OWNERS MAY CALL CATERPILLAR AT 309-675-6496, KENWORTH AT 425-828-5440, OR PETERBILT AT 940-591-4201.

Recall campaignNHTSA 04V548000

Seats

Component
Seats
Manufacturer
PACCAR INCORPORATED
Vehicles affected
251
Reported to NHTSA
2004-11-16
Owners notified
2004-12-06

Defect description

ON CERTAIN HEAVY DUTY TRUCKS, THE PIVOT BOLTS WHICH HOLD THE SEAT BACK FRAME TO THE SEAT CUSHION FRAME CAN LOOSEN AND POSSIBLY FRACTURE OR DISLODGE, CAUSING THE SEAT BACK TO FAIL TO PROVIDE FULL SUPPORT TO THE DRIVER.

Safety risk

A POSSIBLE VEHICLE CRASH COULD OCCUR SHOULD THE SEAT FALL BACKWARDS DURING USE.

Manufacturer remedy

GRA-MAG WILL PROVIDE CUSTOMERS WITH REPAIR KITS WHICH INCLUDE INSTRUCTIONS AND PARTS TO REPAIR THE SEAT. OWNERS SHOULD CONTACT GRA-MAG AT 614-875-8435 OR PETERBILT AT 940-591-4201.

Owner complaints

A complaint is one person's report to a federal agency. It is not a finding.

ComponentComplaintsMedian mileage
Latches/locks/linkages: hood: latch1

The 2005 model has about half as many complaints as this one. These figures reflect raw complaint counts, not failure rates. Higher-selling model years naturally receive more complaints.

Safety recall repairs are provided free of charge by franchised dealers, regardless of vehicle age or mileage. This page displays aggregated data for the model year. To check recall status for a specific vehicle, search its VIN at nhtsa.gov.