Model year record

2020 PETERBILT 389

5 recall campaigns on file for this model year. No owner complaints on file.

Recalls

Recall campaignNHTSA 22V277000

Steering: critical fasteners

Component
Steering: critical fasteners
Manufacturer
PACCAR Incorporated
Vehicles affected
17,641
Reported to NHTSA
2022-04-25
Owners notified
2022-11-08

Defect description

PACCAR Incorporated (PACCAR) is recalling certain 2018-2020 Kenworth T270, T370, T440, T470, T660, T680, T880, T800, W900, W990; and 2018-2020 Peterbilt 330, 337, 348, 365, 367, 389, 520, 567, and 579 vehicles. The Dana D-Series axle steer arm fasteners that attach the steering arm to the steering knuckle may fail.

Safety risk

Fastener failure can result in a loss of steering control, increasing the risk of a crash or injury.

Manufacturer remedy

Dealers will replace and torque the steer arm fasteners, at no charge. Owner notification letters were mailed November 8, 2022. Owners may contact Kenworth customer service at 1-425-828-5888 and Peterbilt customer service at 1-940-591-4220. PACCAR's numbers for this recall are 22 PBB and 22 KWB.

Recall campaignNHTSA 21V906000

Electrical system: software

Component
Electrical system: software
Manufacturer
PACCAR Incorporated
Vehicles affected
908
Reported to NHTSA
2021-11-19
Owners notified
2022-01-03

Defect description

PACCAR Incorporated (PACCAR) is recalling certain 2019-2022 Kenworth T880, W990, Peterbilt 567, 579, 389, and 2022 Peterbilt 536, 537 wrecker and auto hauler vehicles. The work brake (winch brake) may unintentionally disengage the service brakes during winching operations, causing the vehicle to roll.

Safety risk

Unintended vehicle movement can increase the risk of a crash or injury.

Manufacturer remedy

Dealers will update the vehicle software, free of charge. Owner notification letters were mailed on January 3, 2022. Owners may contact PACCAR customer service at 1-425-828-5888 (Kenworth); or 1-940-591-4220 (Peterbilt). PACCAR's numbers for this recall are 21KWG and 21PBM.

Recall campaignNHTSA 20V506000

Power train: axle assembly

Component
Power train: axle assembly
Manufacturer
PACCAR Incorporated
Vehicles affected
1,097
Reported to NHTSA
2020-08-26
Owners notified
2020-09-29

Defect description

PACCAR Incorporated (PACCAR) is recalling certain 2020-2021 Peterbilt 348, 365, 367, 389, 520, 567 and Kenworth T800, T880, W900, W990 vehicles equipped with Watson and Chalin steerable lift axle suspension systems (model SL2065). The axles may have lower rear pivot bolts that are not long enough to sufficiently engage the locking feature of the corresponding nuts.

Safety risk

The short screws can cause the hardware to separate from the suspension system and become road hazards, increasing the risk of a crash and/or injury.

Manufacturer remedy

PACCAR will notify owners, and dealers will inspect suspect chassis and replace the pivot bolts, as necessary, free of charge. The recall began September 29, 2020. Owners may contact Kenworth customer service at 1-425-828-5888 and Peterbilt customer service at 1-940-591-4220. PACCAR's numbers for this recall is 20PBE and 20KWC.

Recall campaignNHTSA 20V130000

Electrical system: 12V/24V/48V battery: cables

Component
Electrical system: 12V/24V/48V battery: cables
Manufacturer
PACCAR Incorporated
Vehicles affected
35,671
Reported to NHTSA
2020-03-04
Owners notified
2020-04-30

Defect description

PACCAR Incorporated (PACCAR) is recalling certain 2015-2020 Peterbilt 365, 389, 567, and 579 vehicles equipped with a left-hand under hood jumper terminal (option code 2539410). The positive battery jumper terminal cable may be too long, allowing it to chafe against the left front suspension spring and result in an electrical short circuit.

Safety risk

An electrical short circuit can increase the risk of a fire.

Manufacturer remedy

PACCAR will notify owners, and dealers will inspect the battery jumper terminal cables, and replace them as necessary, free of charge. The recall began April 30, 2020. Owners may contact PACCAR customer service at 1-940-591-4220. PACCAR's number for this recall is 20PBA.

Recall campaignNHTSA 19V911000

Power train: axle assembly: axle shaft

Component
Power train: axle assembly: axle shaft
Manufacturer
PACCAR Incorporated
Vehicles affected
148
Reported to NHTSA
2019-12-19
Owners notified
2020-02-10

Defect description

PACCAR Incorporated (PACCAR) is recalling certain 2020 Kenworth T800, T880 and W990 and Peterbilt 348, 367, 389, 520, and 567 vehicles. The forward rear axle output shafts may have been improperly heat treated during manufacturing, possibly resulting in the shafts fracturing.

Safety risk

If the rear axle output shaft fractures, the shaft or interaxle driveline could detach and become a road hazard, increasing the risk of a crash.

Manufacturer remedy

PACCAR will notify owners, and dealers will inspect and replace the output shafts, as necessary, free of charge. The recall began February 19, 2020. Owners may contact Kenworth customer service at 1-425-828-5888 or Peterbilt customer service at 1-940-591-4220. PACCAR's numbers for this recall are 19KWE and 19PBG.

Owner complaints

A complaint is one person's report to a federal agency. It is not a finding.

No complaints recorded for this model year.

Safety recall repairs are provided free of charge by franchised dealers, regardless of vehicle age or mileage. This page displays aggregated data for the model year. To check recall status for a specific vehicle, search its VIN at nhtsa.gov.