Model year record

2000 PIERCE Arrow XT

3 recall campaigns on file for this model year. No owner complaints on file.

Recalls

Recall campaignNHTSA 17V348000

Power train: axle assembly: axle shaft

Component
Power train: axle assembly: axle shaft
Manufacturer
Pierce Manufacturing
Vehicles affected
225
Reported to NHTSA
2017-05-30
Owners notified
2020-06-03

Defect description

Pierce Manufacturing (Pierce) is recalling certain 1999-2013 Arrow XT, Dash, Enforcer, Quantum and Velocity fire trucks equipped with the electric All-steer rear steering option. The affected vehicles have rear steer axle shafts that were not properly heat treated.

Safety risk

Axle shafts that are not properly heat treated may break and potentially disable the vehicle, increasing the risk of a crash.

Manufacturer remedy

Pierce will notify owners, and dealers will replace the rear steer axle shafts, free of charge. An interim notice was mailed on July 24, 2017. The recall began June 3, 2020. Owners may contact Pierce customer service at 1-888-974-3723.

Recall campaignNHTSA 13V525000

Equipment

Component
Equipment
Manufacturer
Pierce Manufacturing
Vehicles affected
3,115
Reported to NHTSA
2013-10-22
Owners notified
2014-01-06

Defect description

Pierce Manufacturing Inc. (Pierce) is recalling certain model year 2000-2009 Enforcer and model year 2000-2010 Dash, Lance, and Arrow XT vehicles. While raising or lowering the cab as part of vehicle maintenance, the mounts on which the cab tilt cylinders pivot may fatigue and fail allowing the cab to fall until the safety catch activates.

Safety risk

If a person is in the path of the moving cab when a mount fails, the person may be hit by the falling cab, increasing the risk of injury.

Manufacturer remedy

Pierce will notify owners, and dealers will affix new safety signs advising the operator to stay clear of the cab while it is being tilted, free of charge. The recall began on January 6, 2014. Owners may contact Pierce at 1-920-832-3000. Pierce's recall number is 74B240.

Recall campaignNHTSA 10V423000

Steering

Component
Steering
Manufacturer
PIERCE MANUFACTURING
Vehicles affected
2,652
Reported to NHTSA
2010-09-21
Owners notified
2010-10-12

Defect description

PIERCE IS RECALLING CERTAIN MODEL YEAR 1998 THROUGH 2008 ARROW XT, LANCE, VELOCITY, ENFORCER, IMPEL, AND DASH CUSTOM FIRE APPARATUS VEHICLES MANUFACTURED FROM MAY 30, 1998 THROUGH NOVEMBER 25, 2008. THE STEERING GEAR BRACKET MAY FRACTURE AND BREAK. IF THIS OCCURS THE STEERING GEAR MAY DETACH FROM THE VEHICLE.

Safety risk

DETACHMENT OF THE STEERING GEAR WILL RESULT IN A LOSS OF STEERING CONTROL THAT COULD CAUSE A CRASH.

Manufacturer remedy

PIERCE WILL NOTIFY OWNERS AND DEALERS WILL INSTALL A NEW STEERING GEAR MOUNTING BRACKET FREE OF CHARGE. THE SAFETY RECALL BEGAN ON OCTOBER 12, 2010. OWNERS ARE BEING INSTRUCTED TO INSPECT THE STEERING GEAR BRACKET PRIOR TO EACH TRIP. THE REMEDY TO REPAIR THIS DEFECT IS EXPECTED TO BEGIN NO EARLIER THE JANUARY 31, 2011. OWNERS MAY CONTACT PIERCE AT 1-888-974-3723.

Owner complaints

A complaint is one person's report to a federal agency. It is not a finding.

No complaints recorded for this model year.

Safety recall repairs are provided free of charge by franchised dealers, regardless of vehicle age or mileage. This page displays aggregated data for the model year. To check recall status for a specific vehicle, search its VIN at nhtsa.gov.