Model year record

2004 PIERCE Quantum

6 recall campaigns on file for this model year. No owner complaints on file.

Recalls

Recall campaignNHTSA 19V022000

Electrical system: software

Component
Electrical system: software
Manufacturer
Pierce Manufacturing
Vehicles affected
994
Reported to NHTSA
2019-01-02
Owners notified
2019-02-28

Defect description

Pierce Manufacturing (Pierce) is recalling certain 2004-2018 Arrow XT, Dash, Enforcer, Impel, Quantum and Velocity aerial vehicles. The aerial device may unexpectedly rotate to the right when the ladder is being extended.

Safety risk

If the aerial device moves in an unexpected direction, the ladder may contact an object, such as a building or an electrical wire, increasing the risk of injury.

Manufacturer remedy

Pierce will notify owners, and dealers will reprogram the aerial control module, free of charge. The recall began February 28, 2019. Owners may contact Pierce customer service at 1-888-974-3723. Pierce's number for this recall is 74B295.

Recall campaignNHTSA 17V348000

Power train: axle assembly: axle shaft

Component
Power train: axle assembly: axle shaft
Manufacturer
Pierce Manufacturing
Vehicles affected
225
Reported to NHTSA
2017-05-30
Owners notified
2020-06-03

Defect description

Pierce Manufacturing (Pierce) is recalling certain 1999-2013 Arrow XT, Dash, Enforcer, Quantum and Velocity fire trucks equipped with the electric All-steer rear steering option. The affected vehicles have rear steer axle shafts that were not properly heat treated.

Safety risk

Axle shafts that are not properly heat treated may break and potentially disable the vehicle, increasing the risk of a crash.

Manufacturer remedy

Pierce will notify owners, and dealers will replace the rear steer axle shafts, free of charge. An interim notice was mailed on July 24, 2017. The recall began June 3, 2020. Owners may contact Pierce customer service at 1-888-974-3723.

Recall campaignNHTSA 05V355000

Service brakes, air: supply: hoses, lines/piping, and fittings

Component
Service brakes, air: supply: hoses, lines/piping, and fittings
Manufacturer
PIERCE MANUFACTURING
Vehicles affected
150
Reported to NHTSA
2005-08-10
Owners notified
2005-10-13

Defect description

ON CERTAIN FIRE TRUCKS, INTERFERENCE MAY OCCUR BETWEEN THE AERIAL FRONT AXLE INTERLOCK SENSOR BRACKET AND THE FRONT AIR BRAKE HOSE. THIS CONDITION OCCURS DURING FULL TURN STEERING AND FULL SUSPENSION JOUNCE COMPRESSION.

Safety risk

THIS INTERFERENCE MAY CAUSE CHAFING LEADING TO A POTENTIAL FRONT AIR BRAKE HOSE FAILURE. IN THE EVENT OF A FRONT BRAKE HOSE FAILURE, LOSS OF FRONT BRAKING WILL OCCUR, INCREASING THE RISK OF A CRASH.

Manufacturer remedy

DEALERS WILL REMOVE THE EXISTING FRONT AXLE INTERLOCK SENSOR BRACKET AND INSTALL A NEW BRACKET IN A NEW LOCATION AVOIDING THE FRONT AXLE BRAKE HOSE. THE RECALL BEGAN ON OCTOBER 13, 2005. OWNERS MAY CONTACT PIERCE AT 920-832-3249.

Recall campaignNHTSA 05V351000

Seats

Component
Seats
Manufacturer
PIERCE MANUFACTURING
Vehicles affected
90
Reported to NHTSA
2005-08-10
Owners notified
2005-08-19

Defect description

CERTAIN FIRE TRUCKS WITH COMMAND CABS FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 207,"SEATING SYSTEMS." THE RESCUE BODY OFFERINGS DO NOT MEET THE PULL TEST REQUIREMENTS. THE PEDESTAL SEAT WAS MOUNTED BY DRILLING AND TAPPING THE CAB OR BODY FLOOR.

Safety risk

IN THE EVENT OF A CRASH, THE PEDESTAL SEAT FASTENERS COULD FAIL TO RESTRAIN THE SEAT, INCREASING THE RISK OF INJURY TO THE SEAT OCCUPANT.

Manufacturer remedy

DEALERS WILL INSPECT THE SEAT PEDESTALS. IF THE SEAT WAS MOUNTED WITH TAPPED FASTENERS, THE FASTENERS WILL BE REMOVED AND A HOLE WILL BE DRILLED TO REPLACE THE MOUNTING FASTENERS WITH 7/16" BOLTS AND NUTS. THE RECALL BEGAN ON AUGUST 19, 2005. OWNERS MAY CONTACT PIERCE AT 920-832-3249.

Recall campaignNHTSA 05V220000

Suspension

Component
Suspension
Manufacturer
PIERCE MANUFACTURING
Vehicles affected
49
Reported to NHTSA
2005-05-12

Defect description

CERTAIN FIRE TRUCKS EQUIPPED WITH HOLLAND/NEWAY AIR SUSPENSION SYSTEMS, A TRANSVERSE BEAM CASTINGS MAY FRACTURE UNDER NORMAL LOADS. IF A CASTING BREAKS WHEN THE VEHICLE IS TRAVELING ON A ROADWAY THERE IS THE POTENTIAL FOR PIECES OF THE CASTING TO BECOME PROJECTILES AND THE SUSPENSION?S TRANSVERSE BEAM MAY DROP DOWN LOW ENOUGH TO CONTACT THE ROAD SURFACE.

Safety risk

THIS WILL CAUSE SPARKS THAT COULD POTENTIALLY IGNITE AND CAUSE A FIRE.

Manufacturer remedy

HOLLAND IS HANDLING THE OWNER NOTIFICATION AND REMEDY FOR THIS CAMPAIGN. DEALERS WILL INSPECT AND REPLACE THE DEFECTIVE TRANSVERSE BEAM ASSEMBLIES FREE OF CHARGE. OWNERS MAY CONTACT HOLLAND AT 616-396-6501 OR PIERCE AT 1-888-974-3723.

Recall campaignNHTSA 05V072000

Seats

Component
Seats
Manufacturer
PIERCE MANUFACTURING
Vehicles affected
1,600
Reported to NHTSA
2005-03-04
Owners notified
2005-04-11

Defect description

CERTAIN FIRE TRUCKS FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 207, 'SEATING SYSTEMS.' THE SEAT TETHER RESTRAINS THE SEAT DURING PULL TESTING AS THE SUSPENSION COMPONENTS ARE NOT DESIGNED TO RESTRAIN THE SEAT ON THEIR OWN. THE SUSPENSION SEAT TETHERS ARE TOO LONG.

Safety risk

THE OCCUPANT WILL EXPERIENCE INSUFFICIENT SUSPENSION SEAT RESTRAINT WHICH COULD LEAD TO PERSONAL INJURY OR DEATH IN THE EVENT OF A CRASH.

Manufacturer remedy

DEALERS WILL REPLACE SUSPENSION SEAT TETHERS WITH SHORTER TETHERS. THE RECALL BEGAN ON APRIL 11, 2005. OWNERS MAY CONTACT PIERCE AT 1-888-974-3723.

Owner complaints

A complaint is one person's report to a federal agency. It is not a finding.

No complaints recorded for this model year.

Safety recall repairs are provided free of charge by franchised dealers, regardless of vehicle age or mileage. This page displays aggregated data for the model year. To check recall status for a specific vehicle, search its VIN at nhtsa.gov.