PL Custom Emergency Vehicles (PL Customs) is recalling certain 2020-2024 Ambulance & Rescue Vehicle Type 1 and Type 3 vehicles. In the event of a short circuit or wiring failure, the firmware in the vehicle multiplex system may fail to shut off the output pin, resulting in overloaded electrical circuits.
Safety risk
Overloaded electrical circuits can overheat, increasing the risk of fire.
Manufacturer remedy
Dealers will update the firmware, free of charge. Owner notification letters were mailed January 25, 2024. Owners may contact PL Custom customer service at 1-732-223-1411.
PL Custom Emergency Vehicles (PL Custom) is recalling one 2021 Ford E-450 emergency vehicle equipped with a Weldon V-Mux Vista IV Standard Liquid Crystal Display (LCD) used for controlling emergency vehicle lighting and HVAC functions. These displays may experience low voltage spikes and cause the LCD to freeze or become nonfunctional, due to varying electrical installations.
Safety risk
If the LCD freezes or becomes non-functional, emergency efforts can be delayed, increasing the risk of injury.
Manufacturer remedy
Dealers will replace the IV Standard LCD, free of charge. All vehicles were repaired October 2021. Owners may contact PL Custom's customer service at 1-732-223-1411.
Owner complaints
A complaint is one person's report to a federal agency. It is not a finding.
No complaints recorded for this model year.
Safety recall repairs are provided free of charge by franchised dealers, regardless of vehicle age or mileage. This page displays aggregated data for the model year. To check recall status for a specific vehicle, search its VIN at nhtsa.gov.