Model year record

1997 PLYMOUTH Grand Voyager

4 recall campaigns on file for this model year. 366 owner complaints on file.

Recalls

Recall campaignNHTSA 02V293000

Air bags: frontal

Component
Air bags: frontal
Manufacturer
DAIMLERCHRYSLER CORPORATION
Vehicles affected
1,500,521
Reported to NHTSA
2002-11-07
Owners notified
2002-11-18

Defect description

ON CERTAIN MINI VANS, THE CLOCKSPRING ASSEMBLY MAY HAVE BEEN WOUND INCORRECTLY DURING THE VEHICLE ASSEMBLY PROCESS.

Safety risk

THIS CONDITION WILL MANIFEST ITSELF THROUGH ILLUMINATION OF THE AIR BAG WARNING LAMP, AND COULD EVENTUALLY RESULT IN A DRIVER'S AIR BAG OPEN CIRCUIT, IF THE PART IS NOT REPLACED IN A REASONABLE AMOUNT OF TIME.

Manufacturer remedy

DEALERS WILL REPLACE THE CLOCKSPRING ASSEMBLY ON ALL VEHICLES WITH 70,000 MILES OR LESS. AN EXTENDED LIFETIME WARRANTY WILL ALSO BE PLACED ON THIS COMPONENT FOR ALL AFFECTED VEHICLES, REGARDLESS OF MILEAGE. DAIMLERCHRYSLER WILL ALSO REIMBURSE OWNERS WHO HAVE PAID TO HAVE THE CLOCKSPRING REPLACED ON THEIR VEHICLES. OWNER NOTIFICATION BEGAN NOVEMBER 18, 2002. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.

Recall campaignNHTSA 00V268000

Fuel system, gasoline: fuel injection system

Component
Fuel system, gasoline: fuel injection system
Manufacturer
DAIMLERCHRYSLER CORPORATION
Vehicles affected
1,163,000
Reported to NHTSA
2000-09-13
Owners notified
2002-01-25

Defect description

VEHICLE DESCRIPTION: MINI VANS BUILT WITH 3.3L AND 3.8L ENGINES HAVE FUEL RAILS WITH NITROLE RUBBER O-RING SEALS THAT CAN DEGRADE OVER TIME. FUEL LEAKAGE FROM THE UNDERHOOD FUEL INJECTION FUEL RAIL COULD RESULT, INCREASING THE LIKELIHOOD OF A VEHICLE FIRE.

Safety risk

FUEL LEAKAGE IN THE PRESENCE OF AN IGNITION SOURCE CAN RESULT IN A FIRE.

Manufacturer remedy

DEALERS WILL INSTALL A SEAL ON THE VEHICLE FUEL RAILS TO PREVENT EXTERNAL LEAKAGE OF FUEL FROM THE FUEL RAIL CROSSOVER TUBE, SHOULD THE EXISTING O-RINGS CONTINUE TO DEGRADE. OWNER NOTIFICATION BEGAN ON JANUARY 25, 2002. DUE TO THE LARGE QUANTITY OF VEHICLES INVOLVED IN THIS CAMPAIGN, THE OWNER NOTIFICATION WILL BE PHASED OVER THE NEXT SEVERAL MONTHS. HOWEVER, IF A VEHICLE IS LEAKING FUEL FROM THE O-RINGS, THE VEHICLE SHOULD BE TAKEN INTO A DEALER TO HAVE THIS REPAIRED AS SOON AS POSSIBLE. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.

Recall campaignNHTSA 98V185000

Child seat

Component
Child seat
Manufacturer
CHRYSLER CORPORATION
Vehicles affected
157,000
Reported to NHTSA
1998-08-06
Owners notified
1998-11-30

Defect description

VEHICLE DESCRIPTION: MINI VANS EQUIPPED WITH INTEGRATED CHILD SEATS. THE SHOULDER HARNESS RESTRAINT ON THE INTEGRATED CHILD SEAT CAN BECOME DIFFICULT TO EXTRACT WHEN THE SAFETY BELT LATCH PLATE BECOMES CONTAMINATED.

Safety risk

THIS CAN CAUSE DIFFICULTY IN RELEASING A CHILD FROM THE RESTRAINT.

Manufacturer remedy

DEALERS WILL CLEAN THE LATCH MECHANISM. AN EXTENDER WILL BE ADDED TO THE EMERGENCY RELEASE ANCHOR FOR THE CHILD SEAT SAFETY BELTS SO THAT THE RELEASE CLIPS ARE MORE VISIBLE AND ACCESSIBLE TO THE OPERATOR IN THE EVENT THAT THE RETRACTOR MECHANISM CAN NOT BE UNLOCKED. IN ADDITION, AN INSTRUCTIONAL OWNER'S MANUAL SUPPLEMENT CARD WILL BE PROVIDED.

Recall campaignNHTSA 97V200000

Tires: bead

Component
Tires: bead
Manufacturer
CHRYSLER CORPORATION
Vehicles affected
25,000
Reported to NHTSA
1997-11-13
Owners notified
1998-01-06

Defect description

VEHICLE DESCRIPTION: PASSENGER MINIVANS EQUIPPED WITH P215/65R15 GOODYEAR CONQUEST TIRES MOUNTED ON STEEL WHEEL. THE TIRES CAN EXPERIENCE A SUDDEN AIR PRESSURE LOSS WITHOUT WARNING.

Safety risk

SUDDEN TIRE FAILURE COULD RESULT IN A LOSS OF DRIVER CONTROL OF THE VEHICLE.

Manufacturer remedy

DEALERS WILL REPLACE THE TIRES THAT WERE MOUNTED ON STEEL WHEELS.

Owner complaints

A complaint is one person's report to a federal agency. It is not a finding.

ComponentComplaintsMedian mileage
Air bags4075,000 mi
Power train: automatic transmission3155,865 mi
Engine and engine cooling: engine: gasoline24
Vehicle speed control1556,500 mi
Electrical system14165,000 mi
Electrical system: horn13
Power train: automatic transmission: park/neutral start interlock switch8
Visibility: windshield wiper/washer867,000 mi
Air bags: frontal789,946 mi
Engine and engine cooling7101,000 mi
Engine and engine cooling: engine724,000 mi
Engine and engine cooling: engine: gasoline: belts and associated pulleys773,868 mi
Fuel system, gasoline: fuel injection system7
Service brakes, hydraulic: antilock/traction control/electronic limited slip782,000 mi
Steering7147,000 mi
Seat belts: integrated child seat666,000 mi
Tires6
Electrical system: ignition: module580,000 mi
Fuel system, gasoline: storage: tank assembly5
Power train5132,000 mi
Structure: body: door590,494 mi
Unknown or other595,000 mi
Child seat4
Equipment: appliance: air conditioner424,000 mi
Fuel system, gasoline4101,000 mi
Steering: steering wheel/handle bar4
Structure: body470,000 mi
Suspension4147,000 mi
Electrical system: alternator/generator/regulator3
Electrical system: wiring365,000 mi
Electrical system: wiring: interior/under dash3
Engine and engine cooling: cooling system3
Engine and engine cooling: exhaust system: emission control3
Seat belts373,000 mi
Steering: hydraulic power assist system3
Child seat: tether: strap/webbing2
Electrical system: ignition2
Electrical system: wiring: front underhood2
Equipment: electrical275,000 mi
Equipment: electrical: radio/tape deck/CD etc.2
Exterior lighting: headlights2
Exterior lighting: headlights: concealment devices2
Fuel system, other2
Fuel/propulsion system2196,559 mi
Latches/locks/linkages: doors: latch2
Power train: automatic transmission: torque converter2
Power train: driveline: differential unit2
Seat belts: front: retractor2
Seats: front assembly: recliner2
Service brakes, hydraulic: foundation components2
Service brakes, hydraulic: foundation components: disc: rotor2
Steering: column locking: anti-theft device270,000 mi
Steering: rack and pinion272,936 mi
Structure: body: hatchback/liftgate: support device/strut2
Structure: frame and members2190,000 mi
Suspension: front292,000 mi
Visibility: defroster/defogger/hvac system279,000 mi
Visibility: glass, side/rear2
Visibility: power window devices and controls224,000 mi
Air bags: frontal: driver side: inflator module1105,000 mi
Electrical system: instrument cluster/panel180,000 mi
Electrical system: 12V/24V/48V battery185,411 mi
Electrical system: wiring: fuses and circuit breakers1
Engine and engine cooling: cooling system: radiator assembly1
Engine and engine cooling: exhaust system: manifold/header/muffler/tail pipe1
Equipment adaptive/mobility1147,000 mi
Exterior lighting1198,650 mi
Fuel system, gasoline: delivery: fuel pump1
Fuel system, gasoline: storage: tank assembly: filler pipe and cap1
Fuel system, other: delivery: hoses, lines/piping, and fittings1
Fuel system, other: storage: tank assembly: filling/charging1
Power train: automatic transmission: cooling unit and lines1
Power train: automatic transmission: lever and linkage: column shift1
Power train: manual transmission: shift pattern indicator1
Seat belts: front: anchorage1
Seat belts: front: webbing1
Seat belts: rear/other1
Seats: front assembly: head restraint1
Seats: mid/rear assembly1
Service brakes1198,650 mi
Steering: hydraulic power assist: hose, piping, and connections1
Steering: hydraulic power assist: pump1
Steering: linkages1
Steering: linkages: tie rod assembly197,000 mi
Suspension: front: macpherson strut170,000 mi
Suspension: front: shock absorber180,000 mi
Suspension: front: stabilizer bar187,000 mi
Suspension: rear1
Tires: tread/belt1
Vehicle speed control: cables1140,000 mi
Vehicle speed control: cruise control1
Visibility/wiper1198,650 mi
Visibility: windshield wiper/washer: motor1

The 1996 model has about a third as many complaints as this one. The 1998 model has roughly the same number of complaints as this one. These figures reflect raw complaint counts, not failure rates. Higher-selling model years naturally receive more complaints.

Safety recall repairs are provided free of charge by franchised dealers, regardless of vehicle age or mileage. This page displays aggregated data for the model year. To check recall status for a specific vehicle, search its VIN at nhtsa.gov.