Model year record

2002 Pontiac Grand AM

1 recall campaign on file for this model year. 549 owner complaints on file.

Recalls

Recall campaignNHTSA 14V400000

Electrical system: ignition

Component
Electrical system: ignition
Manufacturer
General Motors LLC
Vehicles affected
5,877,718
Reported to NHTSA
2014-07-03
Owners notified
2014-09-08

Defect description

This defect can affect the safe operation of the airbag system. Until this recall is performed, customers should remove all items from their key rings, leaving only the ignition key. The key fob (if applicable), should also be removed from the key ring. General Motors LLC (GM) notified the agency on July 3, 2014, that they are recalling 5,877,718 model year 2000-2005 Chevrolet Impala and Monte Carlo, 1997-2003 Chevrolet Malibu, 2004-2005 Malibu Classic, 1999-2004 Oldsmobile Alero, 1998-2002 Oldsmobile Intrigue, 1999-2005 Pontiac Grand Am and 2004-2008 Pontiac Grand Prix vehicles. In these models, the weight on the key ring and/or road conditions or some other jarring event may cause the ignition switch to move out of the run position, turning off the engine.

Safety risk

If the key is not in the run position, the air bags may not deploy if the vehicle is involved in a crash, increasing the risk of injury.

Manufacturer remedy

GM will notify owners, and dealers will install two key rings and an insert in the key slot or a cover over the key head on all ignition keys, free of charge. The recall began on September 9, 2014. GM's number for this recall is 14350.

Owner complaints

A complaint is one person's report to a federal agency. It is not a finding.

ComponentComplaintsMedian mileage
Electrical system10095,798 mi
Exterior lighting3999,500 mi
Engine and engine cooling2651,218 mi
Electrical system: ignition: anti-theft: control module2154,560 mi
Exterior lighting: turn signal2168,000 mi
Exterior lighting: hazard flashing warning lights: switch2047,000 mi
Engine and engine cooling: engine1678,000 mi
Exterior lighting: turn signal: switch1368,000 mi
Steering12100,000 mi
Air bags11104,000 mi
Electrical system: ignition: switch1178,000 mi
Engine11120,000 mi
Tires1124,468 mi
Visibility: power window devices and controls1140,000 mi
Service brakes995,000 mi
Unknown or other9100,000 mi
Air bags: frontal857,500 mi
Electrical system: ignition859,000 mi
Electrical system: wiring: interior/under dash851,500 mi
Service brakes, hydraulic: antilock/traction control/electronic limited slip843,500 mi
Power train7111,089 mi
Service brakes, hydraulic724,468 mi
Equipment645,000 mi
Fuel/propulsion system6120,000 mi
Engine and engine cooling: cooling system546,343 mi
Service brakes, hydraulic: foundation components: disc: rotor524,932 mi
Structure5104,000 mi
Suspension56,000 mi
Vehicle speed control590,000 mi
Visibility5160,000 mi
Engine and engine cooling: engine: gasoline: belts and associated pulleys459,000 mi
Exterior lighting: hazard flashing warning lights460,000 mi
Exterior lighting: turn signal: flasher unit475,000 mi
Service brakes, hydraulic: foundation components: disc: pads420,000 mi
Wheels45,000 mi
Electronic stability control (ESC)395,798 mi
Fuel system, gasoline340,000 mi
Seats: front assembly: power adjust335,200 mi
Service brakes, hydraulic: foundation components3
Steering: hydraulic power assist system316,050 mi
Suspension: front348,742 mi
Visibility: glass, side/rear31,200 mi
Electrical system: ignition: module270,000 mi
Equipment: electrical: anti-theft devices228,000 mi
Fuel system, gasoline: delivery: fuel pump285,085 mi
Fuel system, other: storage: fuel gauge system227,500 mi
Interior lighting240,000 mi
Latches/locks/linkages: doors: latch2
Latches/locks/linkages: trunk lid: lock211,400 mi
Parking brake266,758 mi
Power train: automatic transmission245,000 mi
Power train: manual transmission21,100 mi
Seat belts: front2
Service brakes, air: disc: rotor26,000 mi
Service brakes, hydraulic: foundation components: disc: caliper231,505 mi
Steering: rack and pinion216,050 mi
Steering: rack and pinion: rack242,000 mi
Structure: body2100,000 mi
Wheels: rim258,000 mi
Electrical system: instrument cluster/panel16,300 mi
Electrical system: wiring147,000 mi
Electrical system: wiring: front underhood153,000 mi
Electrical system: wiring: fuses and circuit breakers1
Engine and engine cooling: engine: gasoline1
Engine and engine cooling: exhaust system157,000 mi
Engine and engine cooling: exhaust system: emission control: catalytic convertor1
Engine and engine cooling: exhaust system: manifold/header/muffler/tail pipe199,900 mi
Equipment: appliance: air conditioner1
Equipment: mechanical: accessory scissor/screw/bottle jack/lift145,000 mi
Equipment: other: labels111,800 mi
Exterior lighting: back up lights138,000 mi
Exterior lighting: hazard flashing warning lights: unit160,044 mi
Exterior lighting: tail lights1
Fuel system, gasoline: fuel injection system1
Fuel system, gasoline: storage: auxillary tank: selector devices145,000 mi
Parking brake: conventional1
Power train: automatic transmission: control module (TCM/PCM/TECM)131,000 mi
Power train: axle assembly: axle shaft120,000 mi
Power train: axle assembly: axle shaft: seal120,000 mi
Seat belts1
Seat belts: front: anchorage1
Seats1
Seats: front assembly: recliner113,000 mi
Service brakes, hydraulic: antilock/traction control/electronic limited slip: ABS warning light140,000 mi
Service brakes, hydraulic: foundation components: disc162,027 mi
Service brakes, hydraulic: foundation components: drum: drum1
Service brakes, hydraulic: foundation components: hoses, lines/piping, and fittings159,000 mi
Steering: steering wheel/handle bar155,000 mi
Steering: column1
Steering: hydraulic power assist: pump170,000 mi
Steering: linkages: knuckle: spindle: arm136,145 mi
Steering: linkages: tie rod assembly136,145 mi
Steering: rack and pinion: pinion shaft189,000 mi
Structure: body: door1
Suspension: front: wheel bearing140,000 mi
Suspension: rear1
Tires: pressure monitoring and regulating systems136,000 mi
Visibility: defroster/defogger/hvac system: rear window1
Visibility: sun/moon roof assembly195,000 mi
Visibility: windshield120,000 mi
Visibility: windshield wiper/washer1
Visibility: windshield wiper/washer: switch/wiring1
Wheels: hub120,000 mi
Wheels: lugs/nuts/bolts/studs1

The 2001 model has about half as many complaints as this one. The 2003 model has about 1.5 times as many complaints as this one. These figures reflect raw complaint counts, not failure rates. Higher-selling model years naturally receive more complaints.

Safety recall repairs are provided free of charge by franchised dealers, regardless of vehicle age or mileage. This page displays aggregated data for the model year. To check recall status for a specific vehicle, search its VIN at nhtsa.gov.