Model year record

2000 Pontiac Montana

5 recall campaigns on file for this model year. 310 owner complaints on file.

Recalls

Recall campaignNHTSA 04V597000

Latches/locks/linkages: doors: latch

Component
Latches/locks/linkages: doors: latch
Manufacturer
GENERAL MOTORS CORP.
Vehicles affected
717,302
Reported to NHTSA
2004-12-22
Owners notified
2005-05-31

Defect description

ON CERTAIN MINIVANS EQUIPPED WITH SECOND-ROW BUCKET SEATS OR CAPTAIN'S CHAIRS AND A POWER SLIDING DOOR ON THE PASSENGER SIDE OF THE VEHICLE, A PASSENGER USING THE INTERIOR HANDLE TO OPEN THE POWER SLIDING DOOR COULD BE INJURED.

Safety risk

IF A PASSENGER USES THE INTERIOR HANDLE TO OPEN THE POWER SLIDING DOOR AND HOLDS ONTO THE HANDLE WHILE IT IS BEING OPENED BY THE MOTOR, THE PASSENGER'S ARM MAY BE PUSHED INTO THE SEAT BACK OR ARMREST AND A WRIST OR LOWER ARM INJURY MAY RESULT.

Manufacturer remedy

DEALERS WILL REPLACE THE POWER SLIDING DOOR INTERIOR HANDLE ON THE PASSENGER-SIDE. IF THE VEHICLE IS EQUIPPED WITH A POWER OR MANUAL SLIDING DOOR ON THE DRIVER-SIDE, THE INTERIOR HANDLE WILL ALSO BE REPLACED FOR APPEARANCE REASONS. NOTE: BEFORE THE VEHICLE IS SERVICED, GM ADVISES OWNERS TO NOT USE THE INTERIOR DOOR HANDLE TO OPEN THE DOOR. THE DRIVER CAN OPEN AND CLOSE THE DOOR FROM SWITCHES AT THE DRIVER'S POSITION OR BY USING THE REMOTE KEY FOB. THE DRIVER SHOULD TELL PASSENGERS TO USE THE SWITCH LOCATED IN FRONT OF THE DOOR TO OPEN OR CLOSE IT. THE DRIVER SHOULD USE THE OVERRIDE SWITCH TO PREVENT OPERATION OF THE POWER DOOR BY CHILDREN OR BY OTHERS WHO ARE NOT FAMILIAR WITH ITS USE. THE OWNER NOTIFICATION LETTER MAILING WILL BE CONDUCTED IN PHASES WITH THE FIRST PHASE BEGINNING ON MAY 31, 2005. THE SECOND PHASE MAILING BEGAN ON JULY 18, 2005. THE RECALL BEGAN ON MAY 31, 2005. PHASE 2 BEGAN ON JULY 18, 2005. PHASE 3 (FINAL PHASE) BEGAN ON AUGUST 24, 2005, TO ALL REMAINING CUSTOMERS. OWNERS SHOULD CONTACT CHEVROLET AT 1-800-630-2438; PONTIAC AT 1-800-620-7668; OR OLDSMOBILE AT 1-800-630-6537.

Recall campaignNHTSA 01V264000

Latches/locks/linkages: doors: latch

Component
Latches/locks/linkages: doors: latch
Manufacturer
GENERAL MOTORS CORP.
Vehicles affected
248,737
Reported to NHTSA
2001-08-21
Owners notified
2001-10-22

Defect description

VEHICLE DESCRIPTION: 1997-2001 CHEVROLET VENTURE, PONTIAC MONTANA/TRANSPORT, AND OLDSMOBILE SILHOUETTE MINI VANS EQUIPPED WITH PASSENGER SIDE POWER SLIDING DOORS THAT WERE SERVICED IN CAMPAIGN 01013 (01V-067) FROM APRIL TO AUGUST 2001. ALSO 2001 CHEVROLET VENTURE, PONTIAC MONTANA, AND OLDSMOBILE SILHOUETTE MINI VANS EQUIPPED WITH PASSENGER SIDE POWER SLIDING DOORS ASSEMBLED IN JANUARY THROUGH APRIL 2001. THESE VEHICLES HAVE INADEQUATE FRONT WELDS. IF A FRONT WELD FAILS, THE ACTUATOR CAN JAM IN THE UNLATCHED POSITION AND, WHEN THE SLIDING DOOR CLOSES, IT WILL NOT BE LATCHED.

Safety risk

IF THIS HAPPENS, THE POWER SLIDING DOOR CAN OPEN WHILE THE VEHICLE IS IN MOTION, PARTICULARLY WHEN THE VEHICLE ASCENDS A HILL, MAKES A TURN, OR TRAVELS OVER A ROUGH ROAD SURFACE. AN UNRESTRAINED OCCUPANT COULD FALL OUT OF THE VAN AND BE INJURED.

Manufacturer remedy

DEALERS WILL INSPECT AND, IF REQUIRED, INSTALL A NEW POWER SLIDING DOOR UNLATCH ACTUATOR ASSEMBLY. OWNER NOTIFICATION BEGAN ON OCTOBER 22, 2001. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT CHEVROLET AT 1-800-222-1020, PONTIAC AT 1-800-762-2737, OR OLDSMOBILE AT 1-800-442-6537.

Recall campaignNHTSA 01V067000

Latches/locks/linkages: doors: latch

Component
Latches/locks/linkages: doors: latch
Manufacturer
GENERAL MOTORS CORP.
Vehicles affected
477,011
Reported to NHTSA
2001-03-08
Owners notified
2001-04-18

Defect description

VEHICLE DESCRIPTION: MINIVANS EQUIPPED WITH PASSENGER SIDE POWER SLIDING DOORS. THE DOOR CLOSES BUT MAY NOT BE LATCHED. IF THIS HAPPENS, THE POWER SLIDING DOOR CAN OPEN WHILE THE VEHICLE IS IN MOTION, PARTICULARLY WHEN THE VEHICLE ASCENDS A HILL, MAKES A TURN, OR TRAVELS OVER A ROUGH ROAD SURFACE.

Safety risk

AN UNRESTRAINED OCCUPANT COULD FALL OUT OF THE VAN AND BE INJURED.

Manufacturer remedy

DEALERS WILL INSTALL A NEW UN-LATCH ACTUATOR ASSEMBLY TO THE POWER SLIDING DOOR. THIS RECALL HAS BEEN CONTINUED UNDER SAFETY RECALL 01V-264. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT CHEVROLET AT 1-800-222-1020, PONTIAC AT 1-800-762-2737, OR OLDSMOBILE AT 1-800-442-6537.

Recall campaignNHTSA 00V228003

Seat belts

Component
Seat belts
Manufacturer
GENERAL MOTORS CORP.
Vehicles affected
156,305
Reported to NHTSA
2000-08-07
Owners notified
2000-08-24

Defect description

VEHICLE DESCRIPTION: PASSENGER VEHICLES, LIGHT DUTY TRUCKS, SPORT UTILITY VEHICLES, AND MINI VANS EQUIPPED WITH TRW SEAT BELT BUCKLE ASSEMBLIES. THE BUCKLE BASE OF THESE SEAT BELT ASSEMBLIES WERE NOT PROPERLY HEAT TREATED AND THEREFORE DO NOT PASS THE LOAD BEARING REQUIREMENT OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 209, "SEAT BELT ASSEMBLIES."

Safety risk

IN THE EVENT OF A VEHICLE CRASH, THE OCCUPANT MAY NOT BE PROPERLY RESTRAINED.

Manufacturer remedy

DEALERS WILL INSPECT THE VEHICLE'S SAFETY BELT BUCKLE ASSEMBLY DATE CODES AND, IF NECESSARY, WILL REPLACE ANY SAFETY BELT BUCKLE ASSEMBLY.

Recall campaignNHTSA 99V268000

Fuel system, gasoline: delivery: hoses, lines/piping, and fittings

Component
Fuel system, gasoline: delivery: hoses, lines/piping, and fittings
Manufacturer
GENERAL MOTORS CORP.
Vehicles affected
235
Reported to NHTSA
1999-09-29
Owners notified
1999-10-11

Defect description

VEHICLE DESCRIPTION: MINI VANS WITH EXTENDED WHEELBASE. SOME OF THESE VEHICLES HAVE INOPERATIVE FUEL TANK ROLLOVER VALVES AND FUEL LEAKAGE WOULD EXCEED THE PERMISSIBLE AMOUNT IN A ROLLOVER TEST. THIS DOES NOT COMPLY WITH THE REQUIREMENTS OF FMVSS NO. 301, "FUEL SYSTEM INTEGRITY."

Safety risk

IN A VEHICLE ROLLOVER ACCIDENT, IF AN IGNITION SOURCE IS PRESENT, A FIRE COULD RESULT.

Manufacturer remedy

DEALERS WILL INSPECT THE VEHICLES TO LOCATE AND REPLACE THOSE FUEL TANKS THAT COULD HAVE INOPERATIVE ROLLOVER VALVES.

Owner complaints

A complaint is one person's report to a federal agency. It is not a finding.

ComponentComplaintsMedian mileage
Structure: body: door2560,000 mi
Engine and engine cooling2055,000 mi
Engine and engine cooling: cooling system1582,000 mi
Engine and engine cooling: engine1276,500 mi
Air bags11104,000 mi
Engine and engine cooling: engine: gasoline1066,267 mi
Latches/locks/linkages: doors: latch1029,885 mi
Power train: automatic transmission1060,008 mi
Engine and engine cooling: exhaust system: manifold/header/muffler/tail pipe948,000 mi
Service brakes, hydraulic852,000 mi
Visibility: power window devices and controls855,000 mi
Air bags: frontal7162,000 mi
Unknown or other715,000 mi
Electrical system6158,000 mi
Fuel system, gasoline: delivery: fuel pump536,000 mi
Seat belts545,000 mi
Equipment476,500 mi
Power train444,000 mi
Seat belts: front: buckle assembly4
Seat belts: front: retractor4
Structure443,000 mi
Vehicle speed control437,182 mi
Child seat397,000 mi
Electrical system: ignition: module388,852 mi
Electrical system: ignition: switch387,000 mi
Electrical system: wiring3
Engine3161,677 mi
Engine and engine cooling: exhaust system338,500 mi
Exterior lighting383,560 mi
Fuel system, other: storage: fuel gauge system3
Steering3161,677 mi
Visibility: windshield wiper/washer337,182 mi
Air bags: frontal: sensor/control module263,000 mi
Air bags: side/window2
Electrical system: ignition2
Electrical system: wiring: front underhood2
Engine and engine cooling: cooling system: radiator assembly2
Equipment: mechanical: carrier/rack2
Exterior lighting: headlights2
Fuel system, gasoline2115,544 mi
Fuel system, gasoline: delivery2
Fuel system, gasoline: storage: tank assembly2
Fuel/propulsion system2161,677 mi
Latches/locks/linkages2113,546 mi
Seats: front assembly: recliner2
Steering: steering wheel/handle bar2
Steering: hydraulic power assist system266,580 mi
Suspension229,885 mi
Suspension: rear286,000 mi
Tires2
Tires: sidewall2
Tires: tread/belt2
Visibility: glass, side/rear2
Visibility: rearview mirrors/devices: exterior2
Visibility: windshield wiper/washer: motor267,000 mi
Child seat: harness buckle: infant1
Electrical system: instrument cluster/panel187,000 mi
Electrical system: starter assembly: solenoid137,182 mi
Electrical system: wiring: rear compartment/trunk1
Electrical system: wiring: interior/under dash1
Electronic stability control (ESC)1182,000 mi
Engine and engine cooling: cooling system: fan147,000 mi
Engine and engine cooling: exhaust system: emission control188,852 mi
Equipment: appliance: air conditioner147,000 mi
Equipment: electrical143,000 mi
Exterior lighting: brake lights1
Exterior lighting: brake lights: switch145,000 mi
Exterior lighting: headlights: concealment devices1
Exterior lighting: turn signal129,885 mi
Exterior lighting: turn signal: flasher unit1
Fuel system, gasoline: fuel injection system: injectors1
Latches/locks/linkages: hood: latch1
Power train: automatic transmission: control module (TCM/PCM/TECM)155,000 mi
Power train: automatic transmission: park/neutral start interlock switch1
Seat belts: front: anchorage1
Seat belts: front: warning light/devices163,000 mi
Seat belts: rear/other155,000 mi
Seats1
Service brakes, air: antilock166,500 mi
Service brakes, air: antilock: control unit/module175,000 mi
Service brakes, air: antilock: interconnecting assembly(wiring)1
Service brakes, hydraulic: antilock/traction control/electronic limited slip1
Service brakes, hydraulic: foundation components: disc: rotor1
Service brakes, hydraulic: foundation components: hoses, lines/piping, and fittings1
Service brakes, hydraulic: power assist: hydraulic: hoses, lines/piping, and fittings1
Steering: hydraulic power assist: pump1
Steering: linkages: rod: relay: connecting179,400 mi
Steering: linkages: tie rod assembly166,684 mi
Steering: rack and pinion1
Structure: body: door: hinge and attachments1
Structure: body: hatchback/liftgate: support device/strut137,182 mi
Structure: frame and members168,000 mi
Visibility1170,000 mi
Visibility/wiper1186,000 mi
Visibility: defroster/defogger/hvac system1
Visibility: windshield156,000 mi
Visibility: windshield wiper/washer: switch/wiring167,000 mi

The 1999 model has roughly the same number of complaints as this one. The 2001 model has about 1.5 times as many complaints as this one. These figures reflect raw complaint counts, not failure rates. Higher-selling model years naturally receive more complaints.

Safety recall repairs are provided free of charge by franchised dealers, regardless of vehicle age or mileage. This page displays aggregated data for the model year. To check recall status for a specific vehicle, search its VIN at nhtsa.gov.