Porsche Cars North America, Inc. (Porsche) is recalling certain 2003-2020 Porsche Macan, Cayenne, Panamera, and Cayman S, 2001-2004 Boxster, Boxster S, 2004 Boxster 50 JAHRE SPYDER 550 vehicles. Please see the recall report for a complete list of all affected models and model years. The caps that cover the low-beam headlight horizontal adjustment screws are missing, which can allow the headlights to be improperly adjusted. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and Associated Equipment."
Safety risk
Improperly adjusted headlights may not illuminate the road properly, or cause a glare to oncoming drivers, which can increase the risk of a crash.
Manufacturer remedy
Dealers will inspect the headlights for sealing caps and install missing caps as necessary, free of charge. Owner notification letters were mailed October 28, 2022. Owners may contact Porsche's customer service at 1-800-767-7243. Porsche's number for this recall is ANB4.
CERTAIN 2-DOOR CONVERTIBLE PASSENGER VEHICLES EQUIPPED WITH THE TIPTRONIC (AUTOMATIC) TRANSMISSION MAY HAVE BEEN PRODUCED WITH AN INCORRECTLY ADJUSTED KEY-LOCK-CABLE DOWN TO THE SHIFT SELECTOR. IF THE KEY-LOCK-CABLE IS NOT ADJUSTED CORRECTLY, IT IS POSSIBLE THAT THE IGNITION KEY WILL SNAG UPON BEING REMOVED FRO THE IGNITION LOCK OR THE SLECTOR LEVER CAN BE SHIFTED FROM POSITION "P" WITH THE IGNITION KEY REMOVED AND THE LOCKING BUTTON OPERATED.
Safety risk
IF THE SELECTOR LEVER IS THEN SHIFTED FROM POSITION "P" TO POSITION "R, N OR D" WITH THE VEHICLE PARKED, AND IF THE PARKING BRAKE IS NOT ON, THE VHEICLE WILL NOT BE SECURED FROM INADVERTENLY ROLLING AWAY, INCREASING THE RISK OF A CRASH.
Manufacturer remedy
DEALERS WILL INSPECT THE CABLE ADJUSTMENT AND, REGARDLESS OF THE RESULTS OF THIS INSPECTION, THE KEY-LOCK-CABLE MUST ALSO BE ADJUSTED. OWNER NOTIFICATION BEGAN JULY 15, 2003. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT PORSCHE AT 1-800-545-8039.
Owner complaints
A complaint is one person's report to a federal agency. It is not a finding.
Component
Complaints
Median mileage
Electrical system
4
200 mi
Engine and engine cooling
3
53,208 mi
Air bags
2
39,000 mi
Service brakes
2
81,195 mi
Structure: body
2
200 mi
Tires
2
200 mi
Electrical system: wiring: interior/under dash
1
—
Power train
1
81,195 mi
Power train: driveline
1
56,614 mi
Structure: frame and members
1
200 mi
Suspension
1
—
Suspension: front: stabilizer bar
1
200 mi
Visibility
1
200 mi
Visibility: sun/moon roof assembly
1
200 mi
Visibility: windshield
1
200 mi
The 2000 model has 5 times as many complaints as this one. The 2002 model has 2 times as many complaints as this one. These figures reflect raw complaint counts, not failure rates. Higher-selling model years naturally receive more complaints.
Safety recall repairs are provided free of charge by franchised dealers, regardless of vehicle age or mileage. This page displays aggregated data for the model year. To check recall status for a specific vehicle, search its VIN at nhtsa.gov.