Model year record

2004 Porsche Cayenne S

9 recall campaigns on file for this model year. 74 owner complaints on file.

Recalls

Recall campaignNHTSA 22V656000

Exterior lighting: headlights

Component
Exterior lighting: headlights
Manufacturer
Porsche Cars North America, Inc.
Vehicles affected
222,858
Reported to NHTSA
2022-08-30
Owners notified
2022-10-28

Defect description

Porsche Cars North America, Inc. (Porsche) is recalling certain 2003-2020 Porsche Macan, Cayenne, Panamera, and Cayman S, 2001-2004 Boxster, Boxster S, 2004 Boxster 50 JAHRE SPYDER 550 vehicles. Please see the recall report for a complete list of all affected models and model years. The caps that cover the low-beam headlight horizontal adjustment screws are missing, which can allow the headlights to be improperly adjusted. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and Associated Equipment."

Safety risk

Improperly adjusted headlights may not illuminate the road properly, or cause a glare to oncoming drivers, which can increase the risk of a crash.

Manufacturer remedy

Dealers will inspect the headlights for sealing caps and install missing caps as necessary, free of charge. Owner notification letters were mailed October 28, 2022. Owners may contact Porsche's customer service at 1-800-767-7243. Porsche's number for this recall is ANB4.

Recall campaignNHTSA 19V446000

Power train: automatic transmission: gear position indication (PRNDL)

Component
Power train: automatic transmission: gear position indication (PRNDL)
Manufacturer
Porsche Cars North America, Inc.
Vehicles affected
99,665
Reported to NHTSA
2019-06-12
Owners notified
2019-08-09

Defect description

Porsche Cars North America, Inc. (Porsche) is recalling certain 2003-2006 Cayenne S, Cayenne Turbo, 2004-2010 Cayenne, 2006 Cayenne Turbo S, 2010-2016 Panamera S, Panamera 4 S, Panamera Turbo, 2011-2016 Panamera, Panamera 4, 2012-2013 Panamera Turbo S, 2013-2016 Panamera 4 GTS, 2014-2016 Panamera 4 S Executive, Panamera Turbo Executive, Panamera Turbo S G1 II, Panamera Turbo S Executive, 2013 Panamera 4 Platinum Edition, Panamera Platinum Edition, 2016 Panamera 4 Edition, Panamera Edition, Panamera Turbo S Executive Luxury Sports vehicles. The bushing that attaches the gear selector lever to the gearbox may degrade over time, causing the bushing to detach. This condition could allow the driver to move the shift lever to Park and remove the ignition key, while the transmission may not be in Park, with no warning message or audible chime.

Safety risk

If the vehicle is exited without the transmission being in Park and without the parking brake being applied, the vehicle may unexpectedly move, increasing the risk of a crash.

Manufacturer remedy

Porsche will notify owners, and dealers will replace the shifter cable bushing, free of charge. Owners are instructed to use the parking brake until their vehicle is repaired. The recall began August 9, 2019. Owners may contact Porsche customer service at 1-800-767-7243. Porsche's number for this recall is AKB1.

Recall campaignNHTSA 17V576000

Fuel system, gasoline: delivery: fuel pump

Component
Fuel system, gasoline: delivery: fuel pump
Manufacturer
Porsche Cars North America, Inc.
Vehicles affected
50,145
Reported to NHTSA
2017-09-20
Owners notified
2018-07-06

Defect description

Porsche Cars North America, Inc. (Porsche) is recalling certain 2003-2006 Cayenne S and Cayenne Turbo vehicles, 2004-2006 Cayenne vehicles, and 2006 Cayenne S "Titanium" Edition vehicles. These gasoline-powered vehicles have a fuel pump flange that may crack, allowing fuel to leak.

Safety risk

A fuel leak in the presence of an ignition source increases the risk of a fire.

Manufacturer remedy

Porsche will notify owners, and dealers will replace the fuel filter flanges with new filter flanges that have a protective film, free of charge. The recall began July 6, 2018. Owners may contact Porsche customer service at 1-800-767-7243. Porsche's number for this recall is AH10.

Recall campaignNHTSA 04V593000

Seat belts

Component
Seat belts
Manufacturer
PORSCHE CARS NORTH AMERICA, INC.
Vehicles affected
31,000
Reported to NHTSA
2004-12-15
Owners notified
2005-05-17

Defect description

CERTAIN PASSENGER CARS FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 208, "OCCUPANT CRASH PROTECTION." ALL THREE REAR SEAT POSITIONS AND THE FRONT PASSENGER POSITION ARE EQUIPPED WITH SEAT BELT RETRACTORS THAT HAVE A LOCKING FEATURE WHICH CONVERTS THE RETRACTOR FROM AN EMERGENCY LOCKING RETRACTOR (ELR) MODE TO AN AUTOMATIC LOCKING RETRACTOR (ALR) MODE FOR THE PURPOSES OF CHILD RESTRAINT INSTALLATION. THE BELT MAY DEACTIVATE THE ALR MODE WITH CERTAIN CHILD RESTRAINTS.

Safety risk

WHEN INVOLVED IN A CRASH, THE CHILD RESTRAINTS MAY NOT BE PROPERLY SECURED INCREASING THE RISK OF INJURY OR DEATH TO THE SEAT OCCUPANT.

Manufacturer remedy

DEALERS WILL PERMANENTLY INSTALL A CLIP IN EITHER OF THE AFFECTED REAR OUTBOARD SEAT BELTS AND PROVIDE AN OWNER'S MANUAL INSERT. THE CLIPS WILL PREVENT UNWARRANTED CONVERSION FROM ALR TO ELR MODE WITH CHILD SEAT INSTALLATION. THE RECALL BEGAN MAY 17, 2005. OWNERS SHOULD CONTACT PORSCHE AT 1-800-545-8039.

Recall campaignNHTSA 04V231000

Seat belts: rear/other

Component
Seat belts: rear/other
Manufacturer
PORSCHE CARS NORTH AMERICA, INC.
Vehicles affected
19,175
Reported to NHTSA
2004-05-17
Owners notified
2004-06-01

Defect description

ON CERTAIN PASSENGER VEHICLES, THE REAR SEAT BELT LATCH ATTACHMENT BOLT IS INSUFFICIENT RIVETED.

Safety risk

IN THE EVENT OF A CRASH, THE SEAT OCCUPANT MAY NOT BE PROPERLY RESTRAINED INCREASING THE RISK OF PERSONAL INJURY.

Manufacturer remedy

DEALERS WILL INSPECT THE BELT BUCKLE LATCH AND, IF NECESSARY, REPLACE THE LATCH. OWNER NOTIFICATION BEGAN ON JUNE 1, 2004. OWNERS SHOULD CONTACT PORSCHE AT 1-800-545-8039.

Recall campaignNHTSA 04V069000

Electrical system: wiring: front underhood

Component
Electrical system: wiring: front underhood
Manufacturer
PORSCHE CARS NORTH AMERICA, INC.
Vehicles affected
10,637
Reported to NHTSA
2004-02-18
Owners notified
2004-03-29

Defect description

ON CERTAIN SPORT UTILITY VEHICLES, THE MAIN WIRING HARNESS WAS INCORRECTLY ROUTED. DAMAGE TO THE MAIN WIRING HARNESS CAN LEAD TO THE FAILURE OF VARIOUS ELECTRICAL SYSTEMS.

Safety risk

IN EXTREME CASES, TO A CABLE FIRE BENEATH THE INSTRUMENT PANEL IN THE PASSENGER COMPARTMENT.

Manufacturer remedy

DEALERS WILL RE-ROUTE THE WIRING HARNESS. OWNER NOTIFICATION SCHEDULE BEGAN ON MARCH 29, 2004. OWNERS SHOULD CONTACT PORSCHE AT 1-800-545-8039.

Recall campaignNHTSA 04V071000

Power train: automatic transmission

Component
Power train: automatic transmission
Manufacturer
PORSCHE CARS NORTH AMERICA, INC.
Vehicles affected
4,099
Reported to NHTSA
2004-02-18
Owners notified
2004-05-03

Defect description

CERTAIN SPORT UTILITY VEHICLES MAY HAVE HAD A TRANSFER CASE INSTALLED THAT COULD, DUE TO CHANGES IN THE HOUSING CASTING, RESULT IN THE OIL PUMP ROTATION. SHOULD THIS OCCUR, OIL STARVATION OF THE INTERNAL GEARS MIGHT RESULT.

Safety risk

CONTINUED OPERATION OF THE VEHICLE COULD RESULT IN A FRACTURE OF THE TRANSFER CASE HOUSING. INCORRECT TORQUE WOULD THEN BE APPLIED TO THE DRIVEN WHEELS OR OIL COULD LEAK AND CONTACT THE TIRES.

Manufacturer remedy

DEALERS WILL INSPECT THE TRANSFER CASE HOUSING AND, IF NECESSARY, REPLACE THE TRANSFER CASE. OWNER NOTIFICATION BEGAN ON MAY 3, 2004. OWNERS SHOULD CONTACT PORSCHE AT 1-800-545-8039.

Recall campaignNHTSA 04V072000

Seats

Component
Seats
Manufacturer
PORSCHE CARS NORTH AMERICA, INC.
Vehicles affected
4,144
Reported to NHTSA
2004-02-18
Owners notified
2004-03-29

Defect description

ON CERTAIN SPORT UTILITY VEHICLES, THE DRIVER'S SIDE SEAT FRAMES WERE NOT ADEQUATELY WELDED.

Safety risk

IN THE EVENT OF A CRASH, THE SEAT FRAME COULD BREAK, INCREASING THE RISK OF A CRASH.

Manufacturer remedy

DEALERS WILL REPLACE THE DRIVER'S SIDE SEAT FRAME. OWNER NOTIFICATION BEGAN ON MARCH 29, 2004. OWNERS SHOULD CONTACT PORSCHE AT 1-800-545-8039.

Recall campaignNHTSA 03V351000

Equipment: other: labels

Component
Equipment: other: labels
Manufacturer
PORSCHE CARS NORTH AMERICA, INC.
Vehicles affected
326
Reported to NHTSA
2003-09-24
Owners notified
2003-12-22

Defect description

ON CERTAIN SPORT UTILITY VEHICLES, THE AFFECTED VEHICLES MAY BE MISSING THE GROSS VEHICLE WEIGHT RATING (GVWR) AND GROSS AXLE WEIGHT RATINGS (GAWR) ON THE CERTIFICATION LABEL AS REQUIRED BY PART 567.4(G)(3) AND (G)(4).

Safety risk

THE VEHICLE OPERATOR WILL NOT BE INFORMED OF THE VEHICLE'S GVWR AND GAWR.

Manufacturer remedy

DEALERS WILL APPLY THE CORRECTED LABEL. OWNER NOTIFICATION BEGAN ON DECEMBER 22, 2003. OWNERS SHOULD CONTACT PORSCHE AT 1-800-545-8039.

Owner complaints

A complaint is one person's report to a federal agency. It is not a finding.

ComponentComplaintsMedian mileage
Fuel/propulsion system791,000 mi
Power train794,000 mi
Electrical system677,059 mi
Engine6130,000 mi
Engine and engine cooling619,000 mi
Tires428,000 mi
Engine and engine cooling: cooling system332,492 mi
Latches/locks/linkages: hatchback/liftgate: lock325 mi
Power train: automatic transmission: control module (TCM/PCM/TECM)3500 mi
Engine and engine cooling: engine28,047 mi
Exterior lighting277,059 mi
Fuel system, gasoline2
Power train: driveline: driveshaft250,800 mi
Service brakes, hydraulic: antilock/traction control/electronic limited slip21 mi
Vehicle speed control298,490 mi
Air bags119,000 mi
Air bags: frontal128,000 mi
Electrical system: wiring11 mi
Electronic stability control (ESC)1152,000 mi
Equipment18,047 mi
Latches/locks/linkages177,059 mi
Latches/locks/linkages: doors: latch125 mi
Power train: automatic transmission177,059 mi
Power train: driveline132,419 mi
Power train: driveline: center support bearing172,000 mi
Seat belts1134,390 mi
Service brakes, hydraulic: foundation components: disc: pads128,000 mi
Structure18,047 mi
Structure: body: door1105,000 mi
Suspension18,047 mi
Visibility: rear window wiper/washer177,059 mi
Visibility: rearview mirrors/devices: exterior18,047 mi

The 2003 model has 19 times as many complaints as this one. The 2005 model has 7 times as many complaints as this one. These figures reflect raw complaint counts, not failure rates. Higher-selling model years naturally receive more complaints.

Safety recall repairs are provided free of charge by franchised dealers, regardless of vehicle age or mileage. This page displays aggregated data for the model year. To check recall status for a specific vehicle, search its VIN at nhtsa.gov.