Known Recalls

Model year record

2016 PROTERRA ZX5

1 recall campaign on file for this model year. No owner complaints on file.

Recalls

Recall campaignNHTSA 22V114000

Steering: gear box (other than rack and pinion)

Component
Steering: gear box (other than rack and pinion)
Manufacturer
Proterra, Inc.
Vehicles affected
724
Reported to NHTSA
2022-02-28
Owners notified
2022-10-07

Defect description

Proterra, Inc. (Proterra) is recalling certain 2017-2019 35 foot Catalyst E2, 2017-2019 40 foot E2, 2020-2021 35 foot RR, 2019-2020 40 foot RR, 2019-2022 40 foot ZX5, and 2020-2022 35 foot ZX5 buses. The plexus adhesive between the torque limiter plate and the bus body may be insufficient, causing the bolts that secure the steering gearbox to loosen.

Safety risk

A loose steering gearbox can cause a loss of steering control, increasing the risk of a crash.

Manufacturer remedy

Dealers will install a mechanical fastener and new bolts on the steering gearbox, and install a new torque plate, as necessary, free of charge. Owner notification letters were mailed October 7, 2022. Owners may contact Proterra's customer service at 1-864-438-0000.

Owner complaints

A complaint is one person's report to a federal agency. It is not a finding.

No complaints recorded for this model year.

Safety recall repairs are provided free of charge by franchised dealers, regardless of vehicle age or mileage. This page displays aggregated data for the model year. To check recall status for a specific vehicle, search its VIN at nhtsa.gov.