Model year record

2021 Ram 3500

9 recall campaigns on file for this model year. 124 owner complaints on file.

Recalls

Recall campaignNHTSA 25V765000

Steering: steering control module

Component
Steering: steering control module
Manufacturer
Chrysler (FCA US, LLC)
Vehicles affected
532
Reported to NHTSA
2025-11-06
Owners notified
2025-12-11

Defect description

Chrysler (FCA US, LLC) is recalling certain 2021-2022 Ram 1500, Ram 2500, Ram 3500, Ram 4500, and Ram 5500 vehicles. The steering column control module may cause the driver's side air bag not to deploy as intended. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."

Safety risk

A driver's side air bag that does not deploy as intended increases the risk of injury in a crash.

Manufacturer remedy

Dealers will replace the steering column control module, free of charge. Owner notification letters were mailed beginning December 11, 2025. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's number for this recall is 14C. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov beginning November 13, 2025.

Recall campaignNHTSA 23V060000

Electrical system: wiring: relays/solenoids

Component
Electrical system: wiring: relays/solenoids
Manufacturer
Chrysler (FCA US, LLC)
Vehicles affected
302,067
Reported to NHTSA
2023-02-09
Owners notified
2023-04-04

Defect description

Chrysler (FCA US, LLC) is recalling certain 2021-2023 Ram 2500, 3500, 3500 Cab Chassis, and 4500, 5500 Cab Chassis vehicles equipped with a Cummins 6.7L Turbo Diesel engine. An electrical short may occur in the heater grid relay with the ignition on or off.

Safety risk

An electrical short in the relay can result in an engine compartment fire with the ignition on or off, increasing the risk of injury.

Manufacturer remedy

Owners are advised to park outside and away from structures until the recall repair is complete. Dealers will replace the relay, free of charge. This will be a Phased campaign. Phase 1 will include 2023 model year vehicles. FCA US will notify dealers on or about 3/23/2023 and begin notifying owners on or about 4/5/2023. Phase 2 will include 2022 model year vehicles and Phase 3 will include 2021 model year vehicles. FCA US will notify dealers and owners on or about 4/27/2023 for Phase 2 and 5/11/2023 for Phase 3. Interim owner notification letters informing owners of the safety risk were mailed March 28, 2023. Owner notification letters are expected to be mailed April 5, 2023. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 13A. This recall is an expansion of and supersedes recall number 21V-798.

Recall campaignNHTSA 22V904000

Structure: body: tailgate: hinge and attachments

Component
Structure: body: tailgate: hinge and attachments
Manufacturer
Chrysler (FCA US, LLC)
Vehicles affected
1,224,078
Reported to NHTSA
2022-12-08
Owners notified
2022-12-22

Defect description

Chrysler (FCA US, LLC) is recalling certain 2019-2022 Ram 1500, 2500, and 3500 pickup trucks. The tailgate may not latch properly due to misaligned tailgate strikers, which could result in the tailgate opening while driving.

Safety risk

An unintended tailgate opening while driving may result in a loss of unsecured cargo, possibly creating a road hazard and increasing the risk of a crash.

Manufacturer remedy

Dealers will inspect the tailgate striker alignment to the box latch and adjust, if necessary, free of charge. Owner notification letters were mailed December 22, 2022. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is ZB8.

Recall campaignNHTSA 22V835000

Power train: automatic transmission

Component
Power train: automatic transmission
Manufacturer
Chrysler (FCA US, LLC)
Vehicles affected
250,079
Reported to NHTSA
2022-11-10
Owners notified
2022-12-29

Defect description

FCA US, LLC (Chrysler) is recalling certain 2020-2023 Ram 2500 and 2020-2022 Ram 3500 vehicles. A build-up of pressure and heat inside the transmission may result in a transmission fluid leak from the dipstick tube.

Safety risk

Leaking transmission fluid may contact an ignition source within the engine compartment, increasing the risk of a fire.

Manufacturer remedy

Dealers will replace the transmission dipstick and transmission vent assembly, free of charge. Owner notification letters were mailed December 29, 2022. Owners may contact FCA US, LLC customer service at 1-800-853-1403. Chrysler's number for this recall is ZA3.

Recall campaignNHTSA 22V140000

Service brakes, hydraulic: antilock/traction control/electronic limited slip: control unit/module

Component
Service brakes, hydraulic: antilock/traction control/electronic limited slip: control unit/module
Manufacturer
Chrysler (FCA US, LLC)
Vehicles affected
370,437
Reported to NHTSA
2022-03-10
Owners notified
2022-03-29

Defect description

Chrysler (FCA US, LLC) is recalling certain 2019-2022 Ram 2500 and 2021-2022 Dodge Durango vehicles, and 2019-2022 3500 cab chassis with GVWR less than 10,000 lbs. The ABS control module software may prevent the electronic stability control (ESC) malfunction indicator light from illuminating during certain conditions. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 126, "Electronic Stability Control Systems."

Safety risk

An ESC malfunction indicator light that fails to illuminate during an electronic stability control problem can increase the risk of a crash.

Manufacturer remedy

Dealers will update the ABS control module software, free of charge. Owner notification letters were mailed March 29, 2022. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is Z20.

Recall campaignNHTSA 21V925000

Air bags: side/window: curtain

Component
Air bags: side/window: curtain
Manufacturer
Chrysler (FCA US, LLC)
Vehicles affected
376
Reported to NHTSA
2021-11-24
Owners notified
2022-01-17

Defect description

Chrysler (FCA US, LLC) is recalling certain 2021-2022 Ram 2500, Ram 3500, and 2021 Ram 1500 Classic pickup trucks. The side air bag inflatable curtain (SABIC) assemblies may have been manufactured with the incorrect amount of compressed gas, which can result in an improper air bag deployment.

Safety risk

An air bag that deploys improperly can increase the risk of injury in a crash.

Manufacturer remedy

Dealers will replace the SABIC assemblies, free of charge. Owner notification letters were mailed January 17, 2022. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is Y99.

Recall campaignNHTSA 21V798000

Electrical system: wiring: relays/solenoids

Component
Electrical system: wiring: relays/solenoids
Manufacturer
Chrysler (FCA US, LLC)
Vehicles affected
131,177
Reported to NHTSA
2021-10-14
Owners notified
2021-11-10

Defect description

Chrysler (FCA US, LLC) is recalling certain 2021-2022 Ram 3500, 2500 pickup trucks, and Ram 3500, 4500, and 5500 cab chassis vehicles equipped with Cummins 6.7L Turbo Diesel engines. An electrical short in the relay may cause a vehicle fire with the ignition on or off.

Safety risk

A vehicle fire increases the risk of injury.

Manufacturer remedy

Owners are advised to park these vehicles outside of buildings or structures, and not near other vehicles, until the vehicle has been remedied. Dealers will inspect and, if needed, replace the Solid State Intake Heater Grid Relay ("Relay"); if FCA US Recall ID Y08 (NHTSA Recall ID 21V-163) is open, then insulating material will be applied to the Relay after inspection. Owner notification letters were mailed November 10, 2021. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is Y76. This recall has been superseded by 23V060.

Recall campaignNHTSA 21V398000

Wheels: lugs/nuts/bolts/studs

Component
Wheels: lugs/nuts/bolts/studs
Manufacturer
Chrysler (FCA US, LLC)
Vehicles affected
447,985
Reported to NHTSA
2021-05-27
Owners notified
2021-08-26

Defect description

Chrysler (FCA US, LLC) is recalling certain 2012-2021 RAM 3500, 3500 Cab Chassis, 4500 Cab Chassis, and 5500 Cab Chassis vehicles. Incorrect information in the Service and Owner's Manuals may cause the flanged lug nuts to be over-tightened, which could result in a broken wheel stud and possible wheel separation.

Safety risk

Wheel separation can cause a vehicle crash.

Manufacturer remedy

Dealers will update the torque specification in the owner's manual and other published service documents. Dealers will also inspect the vehicle's wheel studs, replacing them if necessary, free of charge. Owner notification letters were mailed on November 30, 2021. Campaign Y36 owner notification letters were mailed on November 30, 2021. Campaign Y26 owner notification letters were mailed on December 1, 2021. Owners may contact FCA US customer service at 1-800-853-1403. FCA US's numbers for this recall are Y26 and Y36.

Recall campaignNHTSA 21V163000

Electrical system

Component
Electrical system
Manufacturer
Chrysler (FCA US, LLC)
Vehicles affected
19,214
Reported to NHTSA
2021-03-11
Owners notified
2021-05-03

Defect description

Chrysler (FCA US, LLC) is recalling certain 2021 Ram 2500, 3500, and 3500, 4500, and 5500 Cab Chassis vehicles equipped with a Cummins 6.7L Turbo Diesel engine. An electrical short may occur in the Solid State Intake Heater Grid Relay, which could result in a vehicle fire.

Safety risk

A vehicle fire increases the risk of injury.

Manufacturer remedy

Dealers will inspect and, if needed, replace the Solid State Intake Heater Grid Relay ("Relay"); if FCA US Recall ID Y08 (NHTSA Recall ID 21V-163) is open, then insulating material will be applied to the Relay after inspection. Customers are advised to not park these vehicles inside of buildings or structures, or near other vehicles until the vehicle has the final repair completed. Owner notification letters were mailed November 10, 2021. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is Y76. Owners may contact FCA US LLC customer service at 1-800-853-1403. FCA US LLC's number for this recall is Y08. This recall has been superseded by recall number 21V-798.

Owner complaints

A complaint is one person's report to a federal agency. It is not a finding.

ComponentComplaintsMedian mileage
Electrical system196,000 mi
Engine1499,000 mi
Power train13
Unknown or other1370 mi
Service brakes9
Wheels792,000 mi
Back over prevention6
Engine and engine cooling5190,000 mi
Fuel/propulsion system470 mi
Tires4
Exterior lighting36,000 mi
Structure3
Suspension3
Exterior lighting: brake lights2
Forward collision avoidance: adaptive cruise control2
Forward collision avoidance: warnings2
Fuel system, diesel277,000 mi
Seat belts2
Seats2
Structure: body2
Tires: tread/belt2
Service brakes, air: antilock: ABS warning light130,000 mi
Steering1
Vehicle speed control1
Visibility/wiper1
Wheels: lugs/nuts/bolts/studs124,000 mi

The 2020 model has about half as many complaints as this one. The 2022 model has about half as many complaints as this one. These figures reflect raw complaint counts, not failure rates. Higher-selling model years naturally receive more complaints.

Open investigations

An investigation is not a recall. It indicates that NHTSA is currently evaluating an alleged defect but has not reached a final determination.

EA23001High pressure fuel pump failure

Fuel system, diesel: delivery: fuel pump

Safety recall repairs are provided free of charge by franchised dealers, regardless of vehicle age or mileage. This page displays aggregated data for the model year. To check recall status for a specific vehicle, search its VIN at nhtsa.gov.