Model year record

2019 Ram 4500

9 recall campaigns on file for this model year. 8 owner complaints on file.

Recalls

Recall campaignNHTSA 22V759000

Service brakes, hydraulic: foundation components: hoses, lines/piping, and fittings

Component
Service brakes, hydraulic: foundation components: hoses, lines/piping, and fittings
Manufacturer
Chrysler (FCA US, LLC)
Vehicles affected
26,961
Reported to NHTSA
2022-10-11
Owners notified
2023-04-27

Defect description

Chrysler (FCA US, LLC) is recalling certain 2019-2020 Ram 4500 and 5500 Cab Chassis vehicles. The rear brake hose inside diameter may be too small, which could cause the hose to rupture. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 106, "Brake Hoses."

Safety risk

A brake hose rupture can cause a loss of braking ability, increasing the risk of a crash.

Manufacturer remedy

Dealers will replace the rear brake hoses, free of charge. Owner notification letters were mailed April 27, 2023. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is ZA5.

Recall campaignNHTSA 22V035000

Visibility: windshield wiper/washer: linkages

Component
Visibility: windshield wiper/washer: linkages
Manufacturer
Chrysler (FCA US, LLC)
Vehicles affected
171,789
Reported to NHTSA
2022-01-27
Owners notified
2022-02-15

Defect description

Chrysler (FCA US, LLC) is recalling certain 2019-2020 Ram 2500 and Ram 3500 vehicles, Ram 3500 Cab Chassis, 4500 Cab Chassis, 5500 Cab Chassis and 3500 Cab Chassis with a gross vehicle weight rating (GVWR) of less than 10,000 lbs. The windshield wiper arms may loosen, possibly causing the wipers to function improperly and reduce the driver's visibility in certain weather conditions.

Safety risk

Reduced visibility increases the risk of a crash.

Manufacturer remedy

Dealers will tighten the wiper nuts, free of charge. Owner notification letters were mailed February 15, 2022. This recall is an expansion of recall number 20V-208. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is Z08.

Recall campaignNHTSA 21V880000

Fuel system, diesel: delivery: fuel pump

Component
Fuel system, diesel: delivery: fuel pump
Manufacturer
Chrysler (FCA US, LLC)
Vehicles affected
222,410
Reported to NHTSA
2021-11-12
Owners notified
2022-05-17

Defect description

Chrysler (FCA US, LLC) is recalling certain 2019-2020 Ram 2500, 3500 pickup trucks, and Ram 3500, 4500, and 5500 cab chassis vehicles equipped with Cummins 6.7L Turbo Diesel engines. The High Pressure Fuel Pump (HPFP) may fail, resulting in a sudden engine stall without warning.

Safety risk

An engine stall increases the risk of a crash.

Manufacturer remedy

Dealers will replace the HPFP, update the Powertrain Control Module (PCM) software, and inspect and replace additional fuel system components as necessary, free of charge. Interim owner notification letters to inform owners of the safety recall were mailed on January 4, 2022. Owner notification letters were mailed on May 17, 2022. Phase 2 owner notification letters are expected to be mailed on March 2, 2023. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is Y78.

Recall campaignNHTSA 21V439000

Engine and engine cooling: engine: oil/lubrication

Component
Engine and engine cooling: engine: oil/lubrication
Manufacturer
Chrysler (FCA US, LLC)
Vehicles affected
32,002
Reported to NHTSA
2021-06-10
Owners notified
2021-06-25

Defect description

Chrysler (FCA US, LLC) is recalling certain 2019-2020 Ram 3500, 4500, and 5500 cab chassis vehicles equipped with a Cummins 6.7L High Output engine. The engine calibration software may not warn about low oil volume.

Safety risk

Low oil can damage the engine, causing an oil leak or a punctured engine block, increasing the risk of a fire.

Manufacturer remedy

Dealers will update the engine calibration software, free of charge. Owner notification letters were mailed June 25, 2021. Owners may contact FCA US LLC customer service at 1-800-853-1403. FCA US LLC's number for this recall is Y21.

Recall campaignNHTSA 21V398000

Wheels: lugs/nuts/bolts/studs

Component
Wheels: lugs/nuts/bolts/studs
Manufacturer
Chrysler (FCA US, LLC)
Vehicles affected
447,985
Reported to NHTSA
2021-05-27
Owners notified
2021-08-26

Defect description

Chrysler (FCA US, LLC) is recalling certain 2012-2021 RAM 3500, 3500 Cab Chassis, 4500 Cab Chassis, and 5500 Cab Chassis vehicles. Incorrect information in the Service and Owner's Manuals may cause the flanged lug nuts to be over-tightened, which could result in a broken wheel stud and possible wheel separation.

Safety risk

Wheel separation can cause a vehicle crash.

Manufacturer remedy

Dealers will update the torque specification in the owner's manual and other published service documents. Dealers will also inspect the vehicle's wheel studs, replacing them if necessary, free of charge. Owner notification letters were mailed on November 30, 2021. Campaign Y36 owner notification letters were mailed on November 30, 2021. Campaign Y26 owner notification letters were mailed on December 1, 2021. Owners may contact FCA US customer service at 1-800-853-1403. FCA US's numbers for this recall are Y26 and Y36.

Recall campaignNHTSA 21V023000

Service brakes, hydraulic: foundation components: hoses, lines/piping, and fittings

Component
Service brakes, hydraulic: foundation components: hoses, lines/piping, and fittings
Manufacturer
Excellance, Inc
Vehicles affected
4
Reported to NHTSA
2021-01-26
Owners notified
2021-05-07

Defect description

Excellance, Inc (Excellance) is recalling certain 2019-2020 Excellance-modified RAM 4500/5500 vehicles to be equipped with CLASS Suspension Systems. In the affected suspension systems, the rear brake caliper flexible line may have been routed so that it contacts a suspension component, possibly causing excessive wear and a loss of rear brakes.

Safety risk

A worn rear brake caliper flexible line may cause brake fluid leakage which may result in a partial or complete loss of the rear brakes, increasing the risk of a crash.

Manufacturer remedy

Excellance will notify owners, and dealers will install a kit to remedy any damage and to prevent any future damage, free of charge. The manufacturer has not yet provided a schedule for recall notification. Owners may contact Excellance customer service at 1-800-882-9799.

Recall campaignNHTSA 21V008000

Service brakes, hydraulic: power assist: vacuum: hoses, lines/piping, and fittings

Component
Service brakes, hydraulic: power assist: vacuum: hoses, lines/piping, and fittings
Manufacturer
Braun Northwest
Vehicles affected
23
Reported to NHTSA
2021-01-13
Owners notified
2020-06-08

Defect description

Braun Northwest (Braun Northwest) is recalling certain 2019-2020 RAM 4500/5500 vehicles equipped with Liquid Spring rear suspension systems. In the affected suspension systems, the rear brake caliper flexible line may have been routed so that it contacts a suspension component, possibly causing excessive wear and a loss of rear brakes.

Safety risk

A worn rear brake line may leak fluid, resulting in a partial or complete loss of the rear brakes, increasing the risk of a crash.

Manufacturer remedy

Braun Northwest will notify owners, and dealers will install a repair kit to each rear caliper and modify the rear brake caliper flexible line mounting. Any worn rear brake caliper flexible lines will be replaced as needed, free of charge. The recall began June 8, 2020. Owners may contact Braun Northwest customer service at 1-360-748-0195.

Recall campaignNHTSA 20V511000

Engine and engine cooling: engine: oil/lubrication

Component
Engine and engine cooling: engine: oil/lubrication
Manufacturer
Chrysler (FCA US LLC)
Vehicles affected
32,318
Reported to NHTSA
2020-08-27
Owners notified
2020-09-10

Defect description

Chrysler (FCA US LLC) is recalling certain 2019-2020 Ram 3500, 4500 and 5500 cab chassis built with a Cummins 6.7L High Output engine. Inadequate warmup protection can cause a lack of oil film on the engine connecting rod bearings while the engine is reaching operating temperature. This can result in engine damage and connecting rod failure, which could potentially puncture the engine block.

Safety risk

A damaged engine block may leak oil, which can contact hot engine or exhaust components, increasing the risk of a fire.

Manufacturer remedy

Chrysler will notify owners, and dealers will flash the engine calibration software to enhance the engine warm up protection, free of charge. The recall began September 10, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is W57.

Recall campaignNHTSA 19V498000

Fuel system, diesel

Component
Fuel system, diesel
Manufacturer
Chrysler (FCA US LLC)
Vehicles affected
499
Reported to NHTSA
2019-06-27
Owners notified
2019-07-18

Defect description

Chrysler (FCA US LLC) is recalling certain 2019 Ram 2500 and 3500 trucks, and 3500, 4500, and 5500 Cab Chassis vehicles equipped with diesel engines. The fuel lines may leak fuel into the engine compartment.

Safety risk

A fuel leak in the presence of an ignition source increases the risk of a fire.

Manufacturer remedy

Chrysler will notify owners, and dealers will inspect the fuel lines, replacing them if necessary, free of charge. The recall began July 18, 2019. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is V76.

Owner complaints

A complaint is one person's report to a federal agency. It is not a finding.

ComponentComplaintsMedian mileage
Engine215,000 mi
Fuel/propulsion system215,000 mi
Fuel system, diesel1
Power train1
Steering115,000 mi
Wheels1

The 2018 model has about a third as many complaints as this one. The 2020 model has roughly the same number of complaints as this one. These figures reflect raw complaint counts, not failure rates. Higher-selling model years naturally receive more complaints.

Open investigations

An investigation is not a recall. It indicates that NHTSA is currently evaluating an alleged defect but has not reached a final determination.

EA23001High pressure fuel pump failure

Fuel system, diesel: delivery: fuel pump

Safety recall repairs are provided free of charge by franchised dealers, regardless of vehicle age or mileage. This page displays aggregated data for the model year. To check recall status for a specific vehicle, search its VIN at nhtsa.gov.