Known Recalls

Model year record

2002 Saturn VUE

2 recall campaigns on file for this model year. 220 owner complaints on file.

Recalls

Recall campaignNHTSA 14V490000

Electrical system: ignition

Component
Electrical system: ignition
Manufacturer
General Motors LLC
Vehicles affected
202,155
Reported to NHTSA
2014-08-08
Owners notified
2014-10-20

Defect description

General Motors LLC (GM) is recalling certain model year 2002-2004 Saturn Vue vehicles manufactured September 11, 2001, to April 6, 2004. In the affected vehicles, it may be possible for the key to be removed from the ignition when the ignition is not in the "Off" position.

Safety risk

If the key can be removed from the ignition when the ignition is not in the "off" position, the vehicle could roll away: (a) for an automatic transmission, if the transmission is not in the "Park" position; or (b) for a manual transmission, if the parking brake is not engaged and the transmission is not in the "Reverse" position. This potential for rollaway increases the risk for a crash and occupant or pedestrian injuries.

Manufacturer remedy

GM will notify owners, and dealers will inspect the vehicle to see if the key can be pulled out when the ignition is off. If it can, dealers will replace the ignition cylinder and keys, free of charge. The recall began in October 2014. Owners may contact Saturn customer service at 1-800-553-6000. GM's number for this recall is 14506. Note: Until a vehicle has been remedied, owners and operators are advised that when exiting, to be sure that the vehicle is in "Park," or in the case of a manual transmission, that the vehicle is in the "Reverse" position and the parking brake is engaged.

Recall campaignNHTSA 01V386000

Seat belts: front: anchorage

Component
Seat belts: front: anchorage
Manufacturer
GENERAL MOTORS CORP.
Vehicles affected
327
Reported to NHTSA
2001-12-18
Owners notified
2001-12-19

Defect description

VEHICLE DESCRIPTION: CERTAIN SPORT UTILITY VEHICLES FAIL TO COMPLY WITH THE REQUIREMENTS OF FMVSS NO. 210, "SEAT BELT ASSEMBLY ANCHORAGES." SOME VEHICLES WERE PRODUCED WITH REAR OUTER SEAT BELT SHOULDER GUIDE ANCHOR BOLTS THAT WERE INCORRECTLY INSTALLED.

Safety risk

IF THESE BOLTS WERE INCORRECTLY INSTALLED, THEY WOULD NOT WITHSTAND THE LOAD REQUIREMENTS OF THE STANDARD. IF AN ANCHORAGE FAILED IN A CRASH, THE OCCUPANT WOULD NOT BE PROPERLY RESTRAINED AND COULD HAVE AN INCREASED RISK OF INJURY.

Manufacturer remedy

DEALERS WILL REPLACE THE REAR SHOULDER GUIDE ANCHOR BOLTS. OWNER NOTIFICATION BEGAN DECEMBER 19, 2001. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT SATURN AT 1-800-553-6000.

Owner complaints

A complaint is one person's report to a federal agency. It is not a finding.

ComponentComplaintsMedian mileage
Electrical system3194,000 mi
Engine and engine cooling2068,000 mi
Engine16107,257 mi
Air bags948,900 mi
Electrical system: horn951,045 mi
Power train: automatic transmission955,292 mi
Steering9120,000 mi
Power train8110,000 mi
Engine and engine cooling: engine675,000 mi
Unknown or other5104,000 mi
Vehicle speed control5106,000 mi
Air bags: frontal480,000 mi
Electrical system: instrument cluster/panel468,163 mi
Engine and engine cooling: engine: gasoline468,000 mi
Fuel/propulsion system4107,257 mi
Steering: column443,000 mi
Electrical system: ignition: switch3120,000 mi
Engine and engine cooling: engine: gasoline: belts and associated pulleys368,000 mi
Power train: manual transmission392,000 mi
Suspension: front336,000 mi
Suspension: rear337,000 mi
Electrical system: ignition2600 mi
Electronic stability control (ESC)289,000 mi
Fuel system, gasoline241,200 mi
Latches/locks/linkages: doors: latch252,000 mi
Service brakes212,000 mi
Service brakes, hydraulic2—
Steering: electric power assist system295,000 mi
Steering: hydraulic power assist system247,100 mi
Structure: frame and members292,000 mi
Suspension2113,000 mi
Visibility: sun/moon roof assembly2—
Air bags: frontal: driver side: inflator module160,000 mi
Air bags: frontal: sensor/control module148,000 mi
Back over prevention: warnings: external/pedestrian alert16,628 mi
Electrical system: 12V/24V/48V battery16,628 mi
Electrical system: ignition: module153,239 mi
Electrical system: wiring17,000 mi
Electrical system: wiring: front underhood168,000 mi
Engine and engine cooling: cooling system: hoses/lines/piping/fittings1—
Equipment1108,500 mi
Equipment: appliance: air conditioner152,253 mi
Equipment: electrical116,000 mi
Equipment: mechanical: carrier/rack1—
Exterior lighting1—
Exterior lighting: headlights: switch170,000 mi
Exterior lighting: turn signal: flasher unit176,000 mi
Fuel system, gasoline: delivery: fuel pump1—
Fuel system, gasoline: fuel injection system1—
Fuel system, other119,000 mi
Power train: automatic transmission: cooling unit and lines18,871 mi
Power train: axle assembly: axle shaft: seal1—
Power train: clutch assembly1—
Power train: manual transmission: column shift assembly110,000 mi
Power train: transfer case (4-wheel drive)130 mi
Seat belts: front: retractor15,542 mi
Service brakes, hydraulic: antilock/traction control/electronic limited slip164,800 mi
Service brakes, hydraulic: foundation components: disc: rotor1—
Steering: linkages1—
Structure1—
Structure: body: door1—
Suspension: front: hub1136,942 mi
Suspension: front: stabilizer bar141,019 mi
Tires1—
Vehicle speed control: springs1—
Visibility: rear window wiper/washer: motor165,400 mi
Visibility: windshield wiper/washer11,000 mi
Wheels192,000 mi

The 2003 model has about a quarter as many complaints as this one. These figures reflect raw complaint counts, not failure rates. Higher-selling model years naturally receive more complaints.

Safety recall repairs are provided free of charge by franchised dealers, regardless of vehicle age or mileage. This page displays aggregated data for the model year. To check recall status for a specific vehicle, search its VIN at nhtsa.gov.