SETRA IS RECALLING CERTAIN MODEL YEAR 2003-2010 S417 AND MODEL YEAR 2011 S417 TC MOTOR COACHES FOR FAILING TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 205, "GLAZING MATERIALS." THE PARTITION GLASS BEHIND THE DRIVER OF EACH AFFECTED BUS DOES NOT HAVE THE NECESSARY DOT MARKINGS AS SPECIFIED AND WAS NOT MARKED CORRECTLY.
Safety risk
COMPLIANCE TO FMVSS 205 IS REQUIRED FOR ANY AND ALL VEHICLES IN THE UNITED STATES TO ASSURE MINIMUM SAFETY REQUIREMENTS.
Manufacturer remedy
DEALERS WILL REPLACE THE PARTITION GLASS FREE OF CHARGE. THE SAFETY RECALL IS EXPECTED BEGIN DURING MAY 2011. OWNERS MAY CONTACT SETRA AT 1-800-882-8054.
SETRA IS RECALLING 490 MY 1984-2001 S215, MY 1994-2002 S217 AND MY 2003-2009 S417 MOTOR COACHES EQUIPPED WITH EMERGENCY EXITS. THESE MOTOR COACHES FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 217, "BUS EMERGENCY EXITS AND WINDOW RETENTION AND RELEASE." WHEN A RELEASE MECHANISM IS NOT LOCATED WITHIN AN OCCUPANT SPACE OF AN ADJACENT SEAT, A LABEL MEETING THE REQUIREMENTS OF S5.5.2 THAT INDICATES THE LOCATION OF THE NEAREST RELEASE MECHANISM SHALL BE PLACED WITHIN THE OCCUPANT SPACE. EXAMPLE: "EMERGENCY EXIT INSTRUCTIONS LOCATED NEXT TO SEAT AHEAD" THESE LABELS ARE NOT INSTALLED IN THE MOTOR COACHES MENTIONED IN THE EXAMPLE ABOVE.
Safety risk
IN THE EVENT OF A CRASH, WITHOUT THE CORRECT INSTRUCTIONS A PASSENGER MAY NOT KNOW HOW TO UNLATCH AND OPEN THE EMERGENCY EXIT INCREASING THE RISK OF INJURY.
Manufacturer remedy
DEALERS WILL SEND LABELS WITH A SERVICE INSTRUCTIONS EXPLAINING THE LOCATION OF THE LABELS FREE OF CHARGE. THE RECALL IS EXPECTED TO BEGIN DURING MARCH 2009. OWNERS MAY CONTACT SETRA AT 1-800-882-8054.
ON CERTAIN MOTOR COACHES, THE ELECTRICAL WIRING HARNESS LOCATED BEHIND THE REAR TOILET WAS NOT PROPERLY INSTALLED. AS A RESULT, RUBBING CAN OCCUR ON THE OUTSIDE WIRE INSULATION CAUSING THE INSULATION TO WEAR AWAY AND EVENTUALLY CAUSE SUBSEQUENT ARCING.
Safety risk
THIS COULD LEAD TO A SHORT CIRCUIT AND POSSIBLY A SUBSEQUENT FIRE.
Manufacturer remedy
DEALERS WILL CHECK THE WIRING HARNESS ROUTING AND WILL CHANGE THE DAMAGED WIRES. IN ADDITION THE WIRING HARNESS WILL BE RELOCATED IN SUCH A WAY AS TO PREVENT RUBBING. THE RECALL BEGAN ON MAY 18, 2007. OWNERS MAY CONTACT SETRA AT 1-800-882-8054.
ON CERTAIN MOTOR COACHES, THE ELECTRICAL WIRE PREPARATION FOR THE CONTROL OF SOLAR ROOF HATCHES WAS NOT CARRIED OUT PROPERLY. THIS WIRING MAY CONTAIN OPEN ENERGIZED WIRE ENDS LOCATED IN THE HARNESS.
Safety risk
IF THE OPEN WIRE ENDS COME INTO CONTACT WITH PARTS OF THE FRAME, IT MAY BE POSSIBLE FOR A SHORT CIRCUIT TO OCCUR AND THEN A SUBSEQUENT FIRE.
Manufacturer remedy
DEALERS WILL SEND OUT TECHNICIANS TO DISCONNECT THE POWER TO THE WIRES AND REROUTE THE WIRES PROPERLY FREE OF CHARGE. THE RECALL BEGAN ON MAY 18, 2007. OWNERS MAY CONTACT SETRA AT 1-800-882-8054.
ON CERTAIN MOTOR COACHES EQUIPPED WITH DETROIT DIESEL SERIES C-60 ENGINES, THE ELECTRONIC CONTROL MODULE (ECM) WILL REQUIRE TO BE REPROGRAMMED TO CURRENT MAINFRAME CALIBRATIONS.
Safety risk
REPROGRAMMING THE ECM WILL PREVENT THE POTENTIAL OF A TURBOCHARGER FAILURE FROM PROGRESSING TO AN ENGINE COMPARTMENT FIRE.
Manufacturer remedy
DETROIT DIESEL IS CONDUCTING THIS RECALL (PLEASE SEE 06E019000) AND WILL REPROGRAM THE ECM TO CURRENT MAINFRAME CALIBRATIONS FREE OF CHARGE. OWNERS MAY CONTACT DETROIT DIESEL AT 313-592-3708 OR SETRA AT 905-403-7807.
ON CERTAIN MOTOR COACHES, THE TRANSVERSE CONTROL ARM OF THE FRONT AXLE MIGHT BREAK AS A RESULT OF EXTREME PRESSURE (E.G., DURING A SUDDEN APPLICATION OF THE BRAKES AT THE FINAL STAGE OF THE STOP).
Safety risk
THIS CONDITION COULD RESULT IN A LOSS OF STEERING CONTROL, WHICH COULD RESULT IN A CRASH.
Manufacturer remedy
SETRA TECHNICAL REPRESENTATIVES WILL CONTACT THE CUSTOMER TO SET UP AN APPOINTMENT TO TEST THE TRANSVERSE CONTROL ARM AND, IF NECESSARY, WILL REPLACE THE TRANSVERSE CONTROL ARM FREE OF CHARGE. THE RECALL BEGAN ON JUNE 26, 2006. OWNERS MAY CONTACT SETRA AT 1-800-882-8054.
CERTAIN (36-58 PASSENGER) MOTOR COACHES FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 101, "CONTROLS AND DISPLAYS." THE PARKING BRAKE INDICATOR LAMP ILLUMINATES IN GREEN AND NOT RED, WHEN THE PARKING BRAKE IS ENGAGED.
Safety risk
ILLUMINATION IN RED IS REQUIRED BY THE APPLICABLE STANDARD.
Manufacturer remedy
DEALERS WILL INSTALL APPROPRIATE SOFTWARE TO CHANGE THE COLOR OF THE PARKING BRAKE INDICATOR LAMP FROM GREEN TO RED FREE OF CHARGE. THE RECALL BEGAN ON MAY 24, 2005. OWNERS MAY CONTACT SETRA AT 1-800-882-8054.
ON CERTAIN 36-58 PASSENGER MOTOR COACHES, THE PARKING BRAKE INDICATOR LIGHT ON THE DASHBOARD MAY ILLUMINATE IN LIMITED CIRCUMSTANCES EVEN THOUGH THE PARKING BRAKE IS NOT ENGAGED.
Safety risk
THE DRIVER MAY MISINTERPRET THE SIGNAL AND WRONGLY ASSUME THE PARKING BRAKE IS ENGAGED. THE VEHICLE COULD ROLL UNAWARE, WHICH COULD RESULT IN A CRASH WITHOUT WARNING.
Manufacturer remedy
DEALERS WILL REPLACE THE PARKING BRAKE PRESSURE SWITCH FREE OF CHARGE. THE RECALL ON MAY 24, 2005. OWNERS MAY CONTRACT SETRA AT 1-800-882-8054.
CERTAIN MOTOR COACHES FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 101, "CONTROLS AND DISPLAYS." THE ILLUMINATION OF THE CONTROLS FOR THE HAZARD WARNING SIGNAL, HEATING/AIR-CONDITIONING FAN, AND WINDSHIELD DEFROSTING AND DEFOGGING SYSTEM HAS ONLY ONE LEVEL OF BRIGHTNESS AND IS NOT ADJUSTABLE. THE CORRECT BRIGHTNESS SHOULD PROVIDE AT LEAST TWO LEVELS OF BRIGHTNESS AND BE ADJUSTABLE.
Safety risk
IF THIS WERE TO OCCUR DURING A NIGHT-TIME SITUATION THIS COULD CAUSE THE DRIVER NOT TO BE ABLE TO SEE THE CONTROLS AND DISPLAYS AND INCREASE THE RISK OF A CRASH.
Manufacturer remedy
SETRA TECHNICIANS WILL GO TO CUSTOMER LOCATIONS AND REPLACE THE CONTROL SWITCH. THIS RECALL BEGAN APRIL 6, 2004, WITH PHASED COMPLETION DATES. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT SETRA AT 1-800-882-8054.
Owner complaints
A complaint is one person's report to a federal agency. It is not a finding.
Component
Complaints
Median mileage
Suspension: front
1
200 mi
The 2005 model has roughly the same number of complaints as this one. These figures reflect raw complaint counts, not failure rates. Higher-selling model years naturally receive more complaints.
Safety recall repairs are provided free of charge by franchised dealers, regardless of vehicle age or mileage. This page displays aggregated data for the model year. To check recall status for a specific vehicle, search its VIN at nhtsa.gov.