Model year record

2017 STARCRAFT BUS Quest

5 recall campaigns on file for this model year. 3 owner complaints on file.

Recalls

Recall campaignNHTSA 24V429000

Structure: body

Component
Structure: body
Manufacturer
Forest River Bus, LLC
Vehicles affected
3,192
Reported to NHTSA
2024-06-12
Owners notified
2024-07-16

Defect description

Forest River Bus, LLC (Forest River) is recalling certain 2013-2016 Starcraft Allstar MVP, 2016 and 2019 Allstar XL, 2016-2018 Allstar XL MVP, 2009-2010 and 2012-2018 Starcraft MFSAB/Prodigy, 2014-2016 Quest XL, 2013 and 2015-2018 Starcraft MPV/Prodigy, 2009-2010 Prodigy, 2009-2022 Quest, 2011 Quest XL school buses. The restraining barrier may not provide sufficient protection in a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 222, "School Bus Passenger Seating and Crash Protection."

Safety risk

An insufficient restraining barrier can increase the risk of injury in a crash.

Manufacturer remedy

Dealers will relocate the seat barrier, as necessary free of charge. Owner notification letters were mailed July 16, 2024. Owners may contact Forest River customer service at 1-800-348-7440. Forest River's number for this recall is 05-1584.

Recall campaignNHTSA 24V370000

Structure: body: roof and pillars

Component
Structure: body: roof and pillars
Manufacturer
Forest River Bus, LLC
Vehicles affected
854
Reported to NHTSA
2024-05-28
Owners notified
2024-07-31

Defect description

Forest River Bus, LLC (Forest River) is recalling certain 2010-2020 Starcraft Prodigy, Quest, and 2013 Rondak school buses. The exterior front roof panel was manufactured with inadequate joint strength. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 221, "School Bus Body Joint Strength."

Safety risk

A school bus roof panel with inadequate joint strength may separate during a crash, increasing the risk of injury.

Manufacturer remedy

Dealers will secure the exterior front roof section, free of charge. Owner notification letters were mailed July 31, 2024. Owners may contact Forest River customer service at 1-800-348-7440. Forest River's number for this recall is 05-1782.

Recall campaignNHTSA 18V722000

Seats

Component
Seats
Manufacturer
Forest River, Inc.
Vehicles affected
872
Reported to NHTSA
2018-10-15
Owners notified
2018-11-01

Defect description

Forest River, Inc. (Forest River) is recalling certain 2013-2019 Starcraft Bus Prodigy, 2010-2019 Starcraft Bus Quest, 2019 Starcraft Bus Senator II, Quest XL and StarTrans Bus MFSAB buses, equipped with CE White/HSM SB11-30" series, standard, unbelted, school bus seats, or SB11-30" series school bus seats with lap belts only. The foam in the knee impact area of the lower seat back may not absorb enough impact in the event of a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 222, "School Bus Passenger Seating and Crash Protection."

Safety risk

If the seat foam does not absorb enough impact energy, it can increase the risk of injury in the event of a crash.

Manufacturer remedy

Forest River will notify owners, and dealers will insert an additional piece of expanded polystyrene (EPS) foam into the lower seatback area, free of charge. The recall began November 1, 2018. Owners may contact Forest River customer service at 1-574-642-3112. Forest River's number for this recall is 05-0886.

Recall campaignNHTSA 18V640000

Equipment adaptive/mobility

Component
Equipment adaptive/mobility
Manufacturer
Forest River, Inc.
Vehicles affected
1,525
Reported to NHTSA
2018-09-18
Owners notified
2018-10-10

Defect description

Forest River, Inc. (Forest River) is recalling certain 2012-2016 Elkhart Coach ECII, Glaval Apollo and Sport buses, 2017-2018 Glaval Commute buses, 2012-2018 Glaval Entourage, Titan and Universal, StarCraft Bus Allstar and Starlite buses, 2013-2018 Glaval Legacy, Primetime and Titan II buses, 2015-2016 Allstar XL MVP buses, 2014-2016 StarCraft Prodigy buses, 2014 StarCraft Quest and Starquest buses, 2017 StarCraft Quest buses and 2016 StarCraft Senator II buses. These vehicles are equipped with certain Ricon S-Series and K-Series Titanium Wheel chair Lifts that have a wheelchair lift positioning input cam that may fail while the lift is in use, allowing the platform to travel higher than the vehicle's floor height.

Safety risk

If the wheelchair lift platform stops above the vehicle floor, the wheelchair user can tip inwards toward the vehicle when exiting the lift, increasing their risk of injury.

Manufacturer remedy

Forest River will notify owners, and Ricon dealers will replace the wheelchair lift positioning input cam, free of charge. The recall began October 10, 2018. Owners may contact Ricon customer service at 1-800-322-2884. Forest River's number for this recall is 51-0852.

Recall campaignNHTSA 17V780000

Fuel system, diesel

Component
Fuel system, diesel
Manufacturer
Forest River, Inc.
Vehicles affected
810
Reported to NHTSA
2017-12-06
Owners notified
2017-12-14

Defect description

Forest River, Inc. (Forest River) is recalling certain 2017 Starcraft Bus Prodigy, Prodigy LP, and Quest school buses. The screws used to secure the floor in these buses may be too long and can damage the fuel lines underneath.

Safety risk

If the fuel lines are damaged from the screws that are too long, fuel may leak and cause an engine stall, increasing the risk of a crash. Additionally, the leaking fuel may increase the risk of a fire.

Manufacturer remedy

Forest River has notified owners, and dealers will inspect the fuel lines, replacing them as necessary, and will install shorter length screws to secure the floor, free of charge. The recall began on December 14, 2017. Owners may contact Starcraft customer service at 1-800-348-7440. Forest River's number for this recall is 05-0592.

Owner complaints

A complaint is one person's report to a federal agency. It is not a finding.

ComponentComplaintsMedian mileage
Electrical system139,603 mi
Exterior lighting139,603 mi
Service brakes139,603 mi

Safety recall repairs are provided free of charge by franchised dealers, regardless of vehicle age or mileage. This page displays aggregated data for the model year. To check recall status for a specific vehicle, search its VIN at nhtsa.gov.