Starcraft Bus (Starcraft) is recalling certain model year 2002-2007 Allstar, Starquest, Starlite, and Ultrastar commercial buses manufactured January 1, 2002, to September 30, 2007. The affected vehicles, when loaded with passengers and fuel, may exceed the gross vehicle weight rating (GVWR). As such, these vehicles fail to comply with the requirements of 49 CFR Part 567, "Certification."
Safety risk
If the buses are loaded beyond the GVWR rating on the certification label, the vehicle could have poor handling, tire or suspension failure, increasing the risk of a vehicle crash.
Manufacturer remedy
Starcraft will notify owners, and dealers will install a revised certification label based on corrected axle and wheel calculations or dealers will remove seats from buses that cannot support additional weight beyond the GVWR on the existing label. This work will be done free of charge. The recall began on September 8, 2015. Owners may contact Starcraft customer service at 1-800-348-7440. Starcraft's number for this recall is 05-06242015-0058.
CERTAIN TRANSIT BUSES FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 217, "BUS EMERGENCY EXITS AND WINDOW RETENTION AND RELEASE." THE REAR DOOR IS NOT LABELED CORRECTLY TO IDENTIFY THAT IT IS AN EMERGENCY EXIT AND INSTRUCTIONS FOR OPENING THE DOOR ARE NOT AFFIXED TO THE DOOR.
Safety risk
IF THE OPERATION OF THE EMERGENCY EXIT DOOR IS NOT UNDERSTOOD, AN OCCUPANT MAY NOT BE ABLE TO OPEN THE DOOR AND EXIT THE VEHICLE IN THE EVENT OF A CRASH.
Manufacturer remedy
DEALERS WILL INSPECT AND INSTALL AN EMERGENCY EXIT SIGN ABOVE THE REAR DOOR. INSTRUCTIONS FOR OPENING THE DOOR WILL BE MOUNTED NEAR THE HANDLE OF THE DOOR FREE OF CHARGE. THE RECALL BEGAN ON FEBRUARY 15, 2005. OWNERS MAY CONTACT STARCRAFT AT 1-800-348-7440.
Owner complaints
A complaint is one person's report to a federal agency. It is not a finding.
No complaints recorded for this model year.
Safety recall repairs are provided free of charge by franchised dealers, regardless of vehicle age or mileage. This page displays aggregated data for the model year. To check recall status for a specific vehicle, search its VIN at nhtsa.gov.