Known Recalls

Model year record

2002 SUZUKI Grand Vitara XL7

1 recall campaign on file for this model year. 26 owner complaints on file.

Recalls

Recall campaignNHTSA 03V223000

Visibility: windshield

Component
Visibility: windshield
Manufacturer
AMERICAN SUZUKI MOTOR CORP.
Vehicles affected
5,319
Reported to NHTSA
2003-06-16
Owners notified
2003-07-08

Defect description

CERTAIN PASSENGER (111 MY 2002 ESTEEM, 777 MY 2002 AERIO, 2,368 MY 2003 AERIO) AND SPORT UTILITY (324 MY 2002 GRAND VITARA, 274 MY 2003 GRAND VITARA, 684 MY 2002 GRAND VITARA XL-7, AND 781 MY 2003 GRAND VITARA XL-7) VEHICLES FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 212, 'WINDSHIELD MOUNTING." THE WINDSHIELD MAY NOT BE PROPERLY SECURED TO THE VEHICLE BODY DUE TO INSUFFICIENT ADHESION BETWEEN THE PAINT APPLIED DURING THE SECOND-STAGE PAINTING PROCESS AND THE PAINT APPLIED DURING FINAL-STAGE PAINTING.

Safety risk

IF THE WINDSHIELD IS NOT PROPERLY SECURED, IT MAY SEPARATE FROM THE VEHICLE DURING A CRASH WHICH COULD RESULT IN THE EJECTION OF UNBELTED OCCUPANTS, INCREASING THE RISK OF SEVERE INJURY OR DEATH.

Manufacturer remedy

DEALERS WILL INSPECT THESE VEHICLES. VEHICLES THAT ARE FOUND TO HAVE INSUFFICIENT PAINT ADHESION WILL EITHER HAVE THE PROBLEM REMEDIED BY REPAINTING, OR WILL BE REPLACED, OR REPURCHASED AND DESTROYED. OWNER NOTIFICATION BEGAN ON JULY 8, 2003. OWNERS SHOULD CONTACT SUZUKI AT 1-800-934-0934.

Owner complaints

A complaint is one person's report to a federal agency. It is not a finding.

ComponentComplaintsMedian mileage
Tires44,057 mi
Suspension38,000 mi
Vehicle speed control: accelerator pedal3—
Electrical system22,000 mi
Engine2—
Engine and engine cooling: engine24,057 mi
Tires: tread/belt22,000 mi
Electronic stability control (ESC)1—
Engine and engine cooling14,250 mi
Fuel system, gasoline: delivery12,000 mi
Power train13,000 mi
Steering18,000 mi
Suspension: front1—
Vehicle speed control18,000 mi
Visibility: windshield14,057 mi

The 2001 model has 3 times as many complaints as this one. These figures reflect raw complaint counts, not failure rates. Higher-selling model years naturally receive more complaints.

Safety recall repairs are provided free of charge by franchised dealers, regardless of vehicle age or mileage. This page displays aggregated data for the model year. To check recall status for a specific vehicle, search its VIN at nhtsa.gov.