Model year record

2002 SUZUKI XL-7

2 recall campaigns on file for this model year. 42 owner complaints on file.

Recalls

Recall campaignNHTSA 05V452000

Service brakes, hydraulic: foundation components: disc: rotor

Component
Service brakes, hydraulic: foundation components: disc: rotor
Manufacturer
AMERICAN SUZUKI MOTOR CORP.
Vehicles affected
801
Reported to NHTSA
2005-10-05
Owners notified
2005-11-10

Defect description

ON CERTAIN SPORT UTILITY VEHICLES EQUIPPED WITH 16-INCH WHEELS, THE FRONT BRAKE DISCS MAY BREAK UNDER SEVERE DRIVING CONDITIONS. THE BREAKAGE CAN OCCUR IN CONDITIONS WHERE THE VEHICLE IS DRIVEN ON A REGULAR BASIS ON EXTREMELY STEEP PAVED DOWN-SLOPES WHILE CONTINUOUSLY APPLYING THE BRAKES.

Safety risk

THE FRONT BRAKES MAY BECOME INOPERATIVE AND THE VEHICLE MAY PULL TO ONE SIDE. THIS COULD RESULT IN A CRASH WITHOUT PRIOR WARNING.

Manufacturer remedy

DEALERS WILL REPLACE THE FRONT BRAKE DISCS ON THESE VEHICLES. THE RECALL BEGAN ON NOVEMBER 10, 2005. THESE VEHICLES ARE LOCATED ON ST. THOMAS ISLAND (VIRGIN ISLANDS). OWNERS MAY CONTACT SUZUKI DEL CARIBE AT 787-622-0600.

Recall campaignNHTSA 03V512000

Vehicle speed control: cables

Component
Vehicle speed control: cables
Manufacturer
AMERICAN SUZUKI MOTOR CORP.
Vehicles affected
196,876
Reported to NHTSA
2003-12-05
Owners notified
2004-01-05

Defect description

ON CERTAIN SPORT UTILITY VEHICLES, THE ACCELERATOR CABLE CASING CAP THAT IS ATTACHED TO THE VEHICLE FIREWALL CAN CRACK DUE TO EXTENDED EXPOSURE TO FORCES FROM THE ACCELERATOR CABLE AND INSUFFICIENT LONG-TERM DURABILITY OF THE PLASTIC CASING CAP. IF THE CASING CAP BECOMES CRACKED, MOVEMENT OF THE INNER ACCELERATOR CABLE THROUGH THE CAP CAN CAUSE THE INNER ACCELERATOR CABLE TO BECOME FRAYED.

Safety risk

IF THE INNER ACCELERATOR CABLE BECOMES FRAYED, IT CAN STICK DURING VEHICLE OPERATION. IN THE CASE WHERE AN ACCELERATOR CABLE STICKS, THE DRIVER COULD HAVE DIFFICULTY CONTROLLING VEHICLE SPEED, WHICH COULD RESULT IN A CRASH.

Manufacturer remedy

DEALERS WILL REPLACE THE ACCELERATOR CABLE, WHICH INCLUDES THE PLASTIC CASING CAP. OWNER NOTIFICATION BEGAN ON JANUARY 5, 2004. OWNERS SHOULD CONTACT SUZUKI AT 1-800-934-0934.

Owner complaints

A complaint is one person's report to a federal agency. It is not a finding.

ComponentComplaintsMedian mileage
Engine and engine cooling447,000 mi
Steering480,000 mi
Vehicle speed control339,000 mi
Vehicle speed control: accelerator pedal3
Equipment: appliance: air conditioner238,000 mi
Service brakes, hydraulic250,000 mi
Tires25,000 mi
Air bags1
Electrical system135,000 mi
Electrical system: ignition: switch148,000 mi
Engine and engine cooling: cooling system163,000 mi
Engine and engine cooling: engine135,900 mi
Engine and engine cooling: engine: gasoline: belts and associated pulleys159,000 mi
Exterior lighting1
Fuel system, gasoline121,000 mi
Fuel system, gasoline: delivery: fuel pump1112,630 mi
Power train1
Power train: automatic transmission: lever and linkage: floor shift148,500 mi
Power train: axle assembly: axle shaft12,400 mi
Power train: driveline: differential unit1
Power train: transfer case (4-wheel drive)1
Service brakes, hydraulic: foundation components: disc: pads163,000 mi
Service brakes, hydraulic: foundation components: disc: rotor168,000 mi
Structure: body180,000 mi
Suspension1137,000 mi
Suspension: front1
Unknown or other1
Vehicle speed control: cables15,946 mi
Visibility: windshield1

The 2001 model has 3 times as many complaints as this one. The 2003 model has roughly the same number of complaints as this one. These figures reflect raw complaint counts, not failure rates. Higher-selling model years naturally receive more complaints.

Safety recall repairs are provided free of charge by franchised dealers, regardless of vehicle age or mileage. This page displays aggregated data for the model year. To check recall status for a specific vehicle, search its VIN at nhtsa.gov.