TEREX IS RECALLING CERTAIN MODEL YEAR 2000 AND 2001 HR37M AND HR40M UTILITY TRUCKS MANUFACTURED FROM NOVEMBER 2000 THROUGH DECEMBER 2001. THE AERIAL DEVICES INSTALLED ON THESE TRUCKS MAY CONTAIN A LOWER BOOM LIFT CYLINDER WITH DEFECTIVE COMPONENTS. THE MATERIAL USED TO PRODUCE THE CYLINDER ROD ENDS WAS NOT TO SPECIFICATIONS.
Safety risk
THE CYLINDER ROD ENDS MAY CRACK CAUSING THE CYLINDER TO DISCONNECT WHILE IN USE. PERSONAL INJURY OR DEATH CAN OCCUR TO THE USER OR TO PERSONS AROUND THE VEHICLE.
Manufacturer remedy
TEREX WILL NOTIFY OWNERS, AND DEALERS WILL INSPECT THE CYLINDER ROD ENDS FOR CRACKS. DEALERS WILL ALSO TEST THE CYLINDER MATERIAL FOR HARDNESS. THE SAFETY RECALL BEGAN ON AUGUST 30, 2011. OWNERS MAY CONTACT TEREX UTILITIES WARRANTY DEPARTMENT BY CALLING 1-605-884-3892 OR EMAIL TO [email protected].
TEREX TELELECT, INC. IS RECALLING 192 MY 1999 THROUGH 2001 HR37 AND HR40 UTILITY TRUCKS MANUFACTURED FROM JUNE 21, 1999 THROUGH JANUARY 30, 2001, WHICH UTILIZE HYDRAULIC CYLINDER 437250D TO LIFT THE LOWER BOOM ASSEMBLY. THESE UNITS WERE BUILT WITH ROD EYE MATERIAL THAT WAS NOT TO SPECIFICATION IN THE LIFT CYLINDER.
Safety risk
THE ROD EYE MATERIAL MAY FAIL AND ALLOW THE BOOM AND PLATFORM TO FALL, POSSIBLY RESULTING IN SERIOUS INJURY OR DEATH TO THE OPERATOR OR PERSONS NEAR THE VEHICLE.
Manufacturer remedy
TEREX WILL NOTIFY OWNERS AND REPLACE THE LOWER BOOM LIFT CYLINDER FREE OF CHARGE. THE SAFETY RECALL BEGAN ON MAY 29, 2009. OWNERS MAY CONTACT TEREX UTILITIES WARRANTY DEPARTMENT BY CALLING 1-605-884-3892.
Owner complaints
A complaint is one person's report to a federal agency. It is not a finding.
No complaints recorded for this model year.
Safety recall repairs are provided free of charge by franchised dealers, regardless of vehicle age or mileage. This page displays aggregated data for the model year. To check recall status for a specific vehicle, search its VIN at nhtsa.gov.