Model year record

2020 Tesla Model X

10 recall campaigns on file for this model year. 250 owner complaints on file.

Recalls

Recall campaignNHTSA 24V376000

Seat belts: front: warning light/devices

Component
Seat belts: front: warning light/devices
Manufacturer
Tesla, Inc.
Vehicles affected
125,233
Reported to NHTSA
2024-05-28
Owners notified
2024-07-26

Defect description

Tesla, Inc. (Tesla) is recalling certain 2012-2024 Model S, 2015-2024 Model X, 2017-2023 Model 3, and 2020-2023 Model Y vehicles. In the event of an unbelted driver, the seat belt warning light and audible chime may not activate as intended. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."

Safety risk

A seat belt warning system that fails to alert occupants of an unbelted seat belt can increase the risk of injury during a crash.

Manufacturer remedy

Tesla will release an over-the-air (OTA) software update. Owner notification letters were mailed July 26, 2024. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-24-00-008.

Recall campaignNHTSA 24V153000

Forward collision avoidance: warnings: external/pedestrian alert

Component
Forward collision avoidance: warnings: external/pedestrian alert
Manufacturer
Tesla, Inc.
Vehicles affected
6,557
Reported to NHTSA
2024-02-27
Owners notified
2024-04-27

Defect description

Tesla, Inc. (Tesla) is recalling certain 2013, 2018-2021 Model S, 2020-2021 Model X, 2018-2022 Model 3, and 2020-2022 Model Y vehicles. A factory reset muted the Pedestrian Warning System (PWS) sounds. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 141, "Minimum Sound Requirements for Hybrid and Electric Vehicles."

Safety risk

Pedestrians may be unaware of an approaching vehicle if the PWS sounds are muted, increasing the risk of a crash.

Manufacturer remedy

Tesla released an over-the-air (OTA) software update, release 2023.44.30.14, free of charge. Owner notification letters were mailed April 27, 2024. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-24-00-006.

Recall campaignNHTSA 24V051000

Electrical system: instrument cluster/panel

Component
Electrical system: instrument cluster/panel
Manufacturer
Tesla, Inc.
Vehicles affected
2,193,869
Reported to NHTSA
2024-01-30
Owners notified
2024-02-21

Defect description

Tesla, Inc. (Tesla) is recalling certain 2012-2023 Model S, 2016-2024 Model X, 2017-2023 Model 3, 2019-2024 Model Y, and 2024 Cybertruck vehicles. An incorrect font size is displayed on the instrument panel for the Brake, Park, and Antilock Brake System (ABS) warning lights. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 105, "Hydraulic and Electric Brake Systems" and 135, "Light Vehicle Brake Systems."

Safety risk

Warning lights with a smaller font size can make critical safety information on the instrument panel difficult to read, increasing the risk of a crash.

Manufacturer remedy

Tesla began releasing an over-the-air (OTA) software update, free of charge. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-24-00-003.

Recall campaignNHTSA 23V838000

Electrical system: adas: driver monitoring: software

Component
Electrical system: adas: driver monitoring: software
Manufacturer
Tesla, Inc.
Vehicles affected
2,031,220
Reported to NHTSA
2023-12-12
Owners notified
2024-02-10

Defect description

Tesla, Inc. (Tesla) is recalling 2012-2023 Model S, 2016-2023 Model X, 2017-2023 Model 3, and 2020-2023 Model Y vehicles equipped with all versions of Autosteer leading up to the version(s) that contains the recall remedy. In certain circumstances when Autosteer is engaged, the prominence and scope of the feature's controls may not be sufficient to prevent driver misuse of the SAE Level 2 advanced driver-assistance feature.

Safety risk

In certain circumstances when Autosteer is engaged, and the driver does not maintain responsibility for vehicle operation and is unprepared to intervene as necessary or fails to recognize when Autosteer is canceled or not engaged, there may be an increased risk of a crash.

Manufacturer remedy

Tesla will release an over-the-air (OTA) software update, free of charge. Owner notification letters were mailed February 10, 2024. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-23-00-008.

Recall campaignNHTSA 23V085000

Steering: automated/adaptive steering

Component
Steering: automated/adaptive steering
Manufacturer
Tesla, Inc.
Vehicles affected
362,758
Reported to NHTSA
2023-02-15
Owners notified
2023-04-15

Defect description

Tesla, Inc. (Tesla) is recalling certain 2016-2023 Model S, Model X, 2017-2023 Model 3, and 2020-2023 Model Y vehicles equipped with Full Self-Driving Beta (FSD Beta) software or pending installation.  The FSD Beta system may allow the vehicle to act unsafe around intersections, such as traveling straight through an intersection while in a turn-only lane, entering a stop sign-controlled intersection without coming to a complete stop, or proceeding into an intersection during a steady yellow traffic signal without due caution. In addition, the system may respond insufficiently to changes in posted speed limits or not adequately account for the driver's adjustment of the vehicle's speed to exceed posted speed limits.

Safety risk

FSD Beta software that allows a vehicle to exceed speed limits or travel through intersections in an unlawful or unpredictable manner increases the risk of a crash.

Manufacturer remedy

Tesla will release an over-the-air (OTA) software update, free of charge.  Owner notification letters were mailed April 15, 2023.  Owners may contact Tesla customer service at 1-877-798-3752.  Tesla's number for this recall is SB-23-00-001.

Recall campaignNHTSA 22V818000

Steering: electric power assist system

Component
Steering: electric power assist system
Manufacturer
Tesla, Inc.
Vehicles affected
40,168
Reported to NHTSA
2022-11-01
Owners notified
2022-12-31

Defect description

Tesla, Inc. (Tesla) is recalling certain 2017-2021 Model S and Model X vehicles. The electronic power assist steering (EPAS) system may experience a loss of power steering assist when driving on rough roads or after hitting a pothole.

Safety risk

A loss of power steering assist can require greater steering effort, especially at low speeds, increasing the risk of a crash.

Manufacturer remedy

Tesla has released an over-the-air (OTA) software update to recalibrate the EPAS system, free of charge. Owner notification letters were mailed December 31, 2022. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-22-00-014.

Recall campaignNHTSA 22V235000

Forward collision avoidance: warnings: external/pedestrian alert

Component
Forward collision avoidance: warnings: external/pedestrian alert
Manufacturer
Tesla, Inc.
Vehicles affected
594,894
Reported to NHTSA
2022-04-12
Owners notified
2022-06-06

Defect description

Tesla, Inc. (Tesla) is recalling certain 2020-2022 Model Y, Model X, Model S, and 2017-2022 Model 3 vehicles. The Boombox function allows sounds to be played through an external speaker while the vehicle is in motion, which may obscure the Pedestrian Warning System (PWS) sounds. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 141, "Minimum Sound Requirements for Hybrid and Electric Vehicles."

Safety risk

Pedestrians may be unaware of an approaching vehicle if the PWS sounds are obscured, increasing the risk of a crash.

Manufacturer remedy

Tesla will perform an over-the-air (OTA) software update that will disable the Boombox functionality when the vehicle is in Drive, Neutral and Reverse modes, including Summon and Smart Summon, free of charge. Owner notification letters were mailed June 6, 2022. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-22-00-003. Note: This recall supersedes recall 22V-063. Vehicles configured with Summon or Smart Summon and already remedied under 22V-063 will need to have the new remedy software installed.

Recall campaignNHTSA 22V063000

Forward collision avoidance: warnings: external/pedestrian alert

Component
Forward collision avoidance: warnings: external/pedestrian alert
Manufacturer
Tesla, Inc.
Vehicles affected
578,607
Reported to NHTSA
2022-02-04
Owners notified
2022-04-12

Defect description

Tesla, Inc. (Tesla) is recalling certain 2020-2022 Model S, Model X, Model Y, and 2017-2022 Model 3 vehicles. The Boombox function allows sounds to be played through an external speaker while the vehicle is in motion, which may obscure the Pedestrian Warning System (PWS) sounds. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 141, "Minimum Sound Requirements for Hybrid and Electric Vehicles."

Safety risk

Pedestrians may be unaware of an approaching vehicle if the PWS sounds are obscured, increasing the risk of a crash.

Manufacturer remedy

Tesla will perform an over-the-air (OTA) software update that will disable the Boombox functionality when the vehicle is in Drive, Neutral and Reverse modes, free of charge. Owner notification letters are expected to be mailed April 5, 2022. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-22-00-003. Note: This recall has been superseded by Recall 22V-235. Tesla's number for the new recall is SB-22-00-003.

Recall campaignNHTSA 22V037000

Steering: automated/adaptive steering

Component
Steering: automated/adaptive steering
Manufacturer
Tesla, Inc.
Vehicles affected
53,822
Reported to NHTSA
2022-01-27
Owners notified
2022-03-28

Defect description

Tesla, Inc. (Tesla) is recalling certain 2016-2022 Model S and Model X, 2017-2022 Model 3, and 2020-2022 Model Y vehicles. The "rolling stop" functionality available as part of the Full Self-Driving (Beta) software may allow the vehicle to travel through an all-way stop intersection without first coming to a stop.

Safety risk

Failing to stop at a stop sign can increase the risk of a crash.

Manufacturer remedy

Tesla will perform an over-the-air (OTA) software update that disables the "rolling stop" functionality, free of charge. Owner notification letters were mailed March 28, 2022. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-22-00-001.

Recall campaignNHTSA 21V846000

Forward collision avoidance: sensing system: camera

Component
Forward collision avoidance: sensing system: camera
Manufacturer
Tesla, Inc.
Vehicles affected
11,728
Reported to NHTSA
2021-10-29
Owners notified
2021-10-25

Defect description

Tesla, Inc. (Tesla) is recalling certain 2017-2021 Model S, Model 3, Model X, and 2020-2021 Model Y vehicles operating software version 2021.36.5.2. A communication error may cause false forward-collision warning (FCW) or unexpected activation of the automatic emergency brake (AEB) system.

Safety risk

Unexpected activation of the AEB system may cause the car to stop suddenly, increasing the risk of a crash.

Manufacturer remedy

Tesla Service has released an over-the-air (OTA) software update, free of charge. The recall began October 25, 2021. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-21-00-004.

Owner complaints

A complaint is one person's report to a federal agency. It is not a finding.

ComponentComplaintsMedian mileage
Suspension454,000 mi
Unknown or other273,100 mi
Electrical system2311,840 mi
Steering226,000 mi
Vehicle speed control18300 mi
Forward collision avoidance: automatic emergency braking15
Forward collision avoidance: adaptive cruise control1410,000 mi
Structure: body143,600 mi
Power train115,000 mi
Lane departure: assist8
Service brakes8
Wheels66,300 mi
Electrical system: adas: autonomous/self driving557,000 mi
Lane departure: blind spot detection540 mi
Lane departure: warning4
Seats4
Back over prevention: warnings340 mi
Electronic stability control (ESC)36,000 mi
Seat belts3
Engine2200 mi
Forward collision avoidance: warnings2
Fuel/propulsion system2
Electrical system: instrument cluster/panel13,100 mi
Electrical system: adas: autonomous/self driving: software150,000 mi
Electrical system: adas: control module110,311 mi
Exterior lighting13,600 mi
Tires: tread/belt1
Visibility/wiper1

The 2019 model has roughly the same number of complaints as this one. The 2021 model has 3 times as many complaints as this one. These figures reflect raw complaint counts, not failure rates. Higher-selling model years naturally receive more complaints.

Open investigations

An investigation is not a recall. It indicates that NHTSA is currently evaluating an alleged defect but has not reached a final determination.

EA26002FSD Collisions in Reduced Roadway Visibility Conditions

Electrical system: adas

PE25012Traffic safety violations while Full Self Driving ("FSD") is engaged

Electrical system: adas

AQ25002Compliance with Standing General Order 2021-01 Reporting Requirements

Electrical system: adas

RQ24009Recall 23V838 Remedy Effectiveness

Electrical system: adas: driver monitoring: software

DP23002Sudden Unintended Acceleration

Vehicle speed control

Safety recall repairs are provided free of charge by franchised dealers, regardless of vehicle age or mileage. This page displays aggregated data for the model year. To check recall status for a specific vehicle, search its VIN at nhtsa.gov.