ON CERTAIN SCHOOL OR TRANSIT BUSES WITH PASSENGER SEAT BELTS WITH RETRACTORS, THE COVER HALVES FOR THE RETRACTABLE PORTION OF THE BELT CAN SEPARATE COMPLETELY AND RELEASE THE SEAT BELT CONNECTOR. IF THIS OCCURS, ONE OF THE LOAD BEARING PINS IN THE CONNECTOR COULD SEPARATE FROM THE CONNECTOR AND RENDER THE SEAT BELT UNUSABLE. IN THE EVENT OF A CRASH, THE SEAT OCCUPANT WOULD NOT BE PROPERLY RESTRAINED RESULTING IN AN INJURY. THE SEAT BELT SUPPLIER, AMSAFE, WILL PROVIDE A SNAP ON "OVER-COVER" TO OWNERS TO PREVENT THE SEAT BELT COVER FROM SEPARATING.
Safety risk
IF THIS OCCURS, ONE OF THE LOAD BEARING PINS IN THE CONNECTOR COULD SEPARATE FROM THE CONNECTOR AND RENDER THE SEAT BELT UNUSABLE. IN THE EVENT OF A CRASH, THE SEAT OCCUPANT WOULD NOT BE PROPERLY RESTRAINED RESULTING IN AN INJURY.
Manufacturer remedy
DEALERS WILL PROVIDE A PLASTIC OUTER COVER THAT SNAPS OVER THE EXISTING COVER ON UNITS IN THE FIELD AND WILL REPLACE BROKEN SEAT BELTS FREE OF CHARGE. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT THOMAS BUILT AT 336-841-5924 OR AMSAFE AT 574-266-8330.
CERTAIN BUSES FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 121, "AIR BRAKE SYSTEMS." THESE BUSES DO NOT HAVE A CHECK VALVE BETWEEN THE WET TANK AND THE SECONDARY TANK.
Safety risk
THE ABSENCE OF A CHECK VALVE COULD CAUSE INCREASED STOPPING DISTANCES.
Manufacturer remedy
DEALERS WILL ADD A CHECK VALVE. THE UNITS AFFECTED ARE ONLY IN THE STATE OF WASHINGTON. OWNER NOTIFICATION BEGAN MAY 10, 2002. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT THOMAS BUILT AT 336-889-4871.
VEHICLE DESCRIPTION: CERTAIN SCHOOL BUSES EQUIPPED WITH SYNTEC SEATS FAIL TO CONFORM TO THE REQUIREMENTS OF FMVSS NO. 222, "SCHOOL BUS PASSENGER SEATING AND CRASH PROTECTION." SOME SEATS (1) FAIL TO MEET THE REQUIRED FOUR INCH CLEARANCE DURING THE TEST PROCEDURE, WHILE STILL MEETING THE POST TEST CONDITION; (2) FAIL TO MEET THE REQUIRED FRONTAL PRE-LOAD WHEN TESTING UNDER CERTAIN CONDITIONS; OR (3) WHILE STILL MEETING THE REQUIRED FORCE/DEFECTION, EXPERIENCE WELD BREAKAGE.
Safety risk
IN THE EVENT OF A CRASH, THE SEAT OCCUPANT MAY NOT BE PROPERLY PROTECTED.
Manufacturer remedy
DEALERS WILL REPLACE THE SEAT FRAME AND THE SEAT BACK CUSHION ON THESE VEHICLES. OWNER NOTIFICATION BEGAN NOVEMBER 13, 2001. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT THOMAS BUILT AT 336-889-4871.
VEHICLE DESCRIPTION: SCHOOL BUSES. THE MAIN BODY POWER SUPPLY WIRE FROM THE CHASSIS CAN CHAFE ON THE CHASSIS (COWL) SHEET METAL PANEL, CAUSING ARCING AND COULD RESULT IN A FIRE.
Safety risk
IF THE BUS CATCHES ON FIRE, POSSIBLE INJURY OR DEATH TO THE VEHICLE OCCUPANTS CAN OCCUR.
Manufacturer remedy
OWNERS WILL BE PROVIDED WITH INSPECTION AND REMEDY PROCEDURES TO BE USED IN CORRECTING THIS CONDITION. OWNER NOTIFICATION BEGAN SEPTEMBER 14, 2001. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT THOMAS BUILT AT 336-889-4871.
Owner complaints
A complaint is one person's report to a federal agency. It is not a finding.
Component
Complaints
Median mileage
Structure: frame and members
1
—
The 2002 model has roughly the same number of complaints as this one. These figures reflect raw complaint counts, not failure rates. Higher-selling model years naturally receive more complaints.
Safety recall repairs are provided free of charge by franchised dealers, regardless of vehicle age or mileage. This page displays aggregated data for the model year. To check recall status for a specific vehicle, search its VIN at nhtsa.gov.