Model year record

2020 THOR MOTOR COACH Outlaw

3 recall campaigns on file for this model year. 4 owner complaints on file.

Recalls

Recall campaignNHTSA 20V339000

Visibility: glass, side/rear

Component
Visibility: glass, side/rear
Manufacturer
Thor Motor Coach
Vehicles affected
71
Reported to NHTSA
2020-06-09
Owners notified
2020-07-10

Defect description

Thor Motor Coach (TMC) is recalling certain 2020-2021 ACE, 2021 Four Winds and 2020 Gemini, Axis, Compass, Delano, Windsport, Hurricane, Outlaw, and Vegas motorhomes. The adhesive bond between the glass and the metal hinge frame of the frameless windows may fail which would then allow the glass to detach and fall out.

Safety risk

If the window glass detaches while the vehicle is moving it could become a projectile, increasing the risk of a crash.

Manufacturer remedy

TMC will notify owners, and dealers will inspect the frameless windows for proper adhesive bond strength, replacing the windows as necessary, free of charge. The recall began July 10, 2020. Owners may contact TMC customer service at 1-877-855-2867. TMC's number for this recall is RC000192.

Recall campaignNHTSA 19V609000

Electrical system: 12V/24V/48V battery: cables

Component
Electrical system: 12V/24V/48V battery: cables
Manufacturer
Thor Motor Coach
Vehicles affected
1,941
Reported to NHTSA
2019-08-20
Owners notified
2019-10-10

Defect description

Thor Motor Coach (TMC) is recalling certain 2020 Chateau, Daybreak, Four Winds, Freedom Elite, Majestic, Outlaw and Quantum motorhomes. The battery cables may loosen on the battery isolation manager (BIM) or battery isolation relay (BIR), causing premature BIN/BIR failure or electrical arcing.

Safety risk

The loose connection can causing arcing, increasing the risk of a fire.

Manufacturer remedy

TMC will notify owners, and dealers will install lock washers to properly secure the battery cable to the BIM/BIR. If the cable was loose, dealers will also replace the BIM/BIR, free of charge. The recall began October 10, 2019. Owners may contact TMC customer service at 1-877-855-2867. TMC's number for this recall is RC000172.

Recall campaignNHTSA 19V504000

Equipment: recreational vehicle/trailer

Component
Equipment: recreational vehicle/trailer
Manufacturer
Thor Motor Coach
Vehicles affected
1,554
Reported to NHTSA
2019-06-30
Owners notified
2019-08-01

Defect description

Thor Motor Coach (TMC) is recalling certain 2019-2020 Challenger, Miramar, Magnitude, Outlaw, Omni, and Palazzo motorhomes. The vehicle control system software may cause the slide-out room to move unexpectedly.

Safety risk

Unexpected movement of the slide-out room can increase the risk of a injury.

Manufacturer remedy

TMC will notify owners, and dealers will update the affected software, free of charge. The recall is expected to begin August 28, 2019. Owners may contact TMC customer service at 1-877-855-2867. TMC's number for this recall is RC000170.

Owner complaints

A complaint is one person's report to a federal agency. It is not a finding.

ComponentComplaintsMedian mileage
Structure: body3
Unknown or other1

The 2019 model has roughly the same number of complaints as this one. The 2021 model has 2 times as many complaints as this one. These figures reflect raw complaint counts, not failure rates. Higher-selling model years naturally receive more complaints.

Safety recall repairs are provided free of charge by franchised dealers, regardless of vehicle age or mileage. This page displays aggregated data for the model year. To check recall status for a specific vehicle, search its VIN at nhtsa.gov.