Model year record

2017 THOR MOTOR COACH Palazzo

2 recall campaigns on file for this model year. 12 owner complaints on file.

Recalls

Recall campaignNHTSA 23V113000

Equipment: recreational vehicle/trailer

Component
Equipment: recreational vehicle/trailer
Manufacturer
Thor Motor Coach
Vehicles affected
1,969
Reported to NHTSA
2023-02-23
Owners notified
2023-03-15

Defect description

Thor Motor Coach (TMC) is recalling certain 2015-2023 Palazzo recreational vehicles. The front lower cap brackets that support the front fiberglass panel may become loose and detach from the vehicle while in motion.

Safety risk

A detached bracket can become a road hazard, increasing the risk of a crash.

Manufacturer remedy

Dealers will inspect and replace the front lower brackets, as necessary, free of charge. Owner notification letters were mailed March 15, 2023. Owners may contact TMC customer service at 1-877-855-2867. TMC's number for this recall is RC000291.

Recall campaignNHTSA 20V418000

Exterior lighting: turn signal

Component
Exterior lighting: turn signal
Manufacturer
Thor Motor Coach
Vehicles affected
2,417
Reported to NHTSA
2020-07-20
Owners notified
2021-10-06

Defect description

Thor Motor Coach (TMC) is recalling certain 2017-2020 Aria, Venetian and Tuscany, 2017 Tuscany XTE and 2017-2019 Palazzo motorhomes vehicles that received an inspection-only remedy for recall 18V-763. The rear mounted Power Distribution Module (PDM) may have been damaged during manufacturing, possibly resulting in the rear marker lights, brake lights, or turn signals not functioning.

Safety risk

Non-functioning exterior marker lights can increase the risk of a crash.

Manufacturer remedy

TMC will notify owners, and Daimler Trucks dealers will replace the PDM, free of charge. Owner letters were mailed October 6, 2021. Owners may contact TMC customer service at 1-877-855-2867. TMC's number for this recall is RC000196.

Owner complaints

A complaint is one person's report to a federal agency. It is not a finding.

ComponentComplaintsMedian mileage
Structure: body612,000 mi
Visibility/wiper3
Unknown or other2
Exterior lighting126,000 mi

The 2016 model has 4 times as many complaints as this one. The 2018 model has about half as many complaints as this one. These figures reflect raw complaint counts, not failure rates. Higher-selling model years naturally receive more complaints.

Safety recall repairs are provided free of charge by franchised dealers, regardless of vehicle age or mileage. This page displays aggregated data for the model year. To check recall status for a specific vehicle, search its VIN at nhtsa.gov.