ON CERTAIN 2-WHEEL-DRIVE (2WD) AND 4-WHEEL-DRIVE (4WD) 4RUNNER SPORT UTILITY VEHICLES, A COMBINATION OF HEAVY LOADING (SIMULTANEOUS LOADING TO REAR GROSS AXLE WEIGHT RATING AND GROSS VEHICLE WEIGHT RATING) AND SEVERE STEERING MANEUVERS COULD CAUSE THE 2WD 4RUNNER TO LOSE DIRECTIONAL STABILITY.
Safety risk
THIS MAY RESULT IN A LOSS OF CONTROL AND COULD INCREASE THE RISK OF A CRASH.
Manufacturer remedy
DEALERS WILL REPLACE REAR SUSPENSION PARTS. ALTHOUGH THE 4WD 4RUNNERS DO NOT EXHIBIT THE HANDLING CONDITION, TOYOTA WILL RECALL THESE VEHICLES TO AVOID ANY PUBLIC CONFUSION AS TO WHICH VEHICLES SHOULD RECEIVE THE REPLACEMENT PARTS. OWNER NOTIFICATION BEGAN FEBRUARY 28, 2002. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT TOYOTA AT 1-800-331-4331.
THE STICKER REQUIRED BY PART 575, "CONSUMER INFORMATION REGULATIONS" TO ALERT THE DRIVER OF "THE PARTICULAR HANDLING AND MANEUVERING CHARACTERISTICS OF UTILITY VEHICLES" WAS NOT AFFIXED TO THE DRIVER'S SIDE SUN VISOR.
Safety risk
CONSEQUENCE OF NON-COMPLIANCE: OWNERS MAY NOT BE AWARE OF THE HANDLING AND MANUEVERING CHARACTERISTICS OF THIS VEHICLE INCREASING THE RISK OF A VEHICLE ACCIDENT.
Manufacturer remedy
DEALERS WILL REPLACE THE SUN VISORS ON THE AFFECTED VEHICLES WITH VISORS CONTAINING THE CORRECT LABELS.
Owner complaints
A complaint is one person's report to a federal agency. It is not a finding.
Component
Complaints
Median mileage
Structure: body
24
193,000 mi
Suspension
21
186,000 mi
Unknown or other
10
200,000 mi
Structure: frame and members: underbody shields
7
179,300 mi
Structure: frame and members
6
175,000 mi
Vehicle speed control
4
90,000 mi
Air bags
2
150,000 mi
Power train
2
155,000 mi
Tires
2
165,200 mi
Electronic stability control (ESC)
1
138,000 mi
Engine
1
205,000 mi
Engine and engine cooling
1
90,000 mi
Seat belts
1
205,000 mi
Service brakes
1
150,000 mi
Steering
1
138,000 mi
Steering: column
1
—
Structure
1
155,000 mi
Suspension: front: control arm: lower ball joint
1
130,000 mi
Suspension: rear
1
—
Visibility
1
—
Visibility/wiper
1
179,300 mi
Visibility: sun/moon roof assembly
1
256,000 mi
Wheels
1
—
The 1995 model has 2 times as many complaints as this one. The 1997 model has about half as many complaints as this one. These figures reflect raw complaint counts, not failure rates. Higher-selling model years naturally receive more complaints.
Safety recall repairs are provided free of charge by franchised dealers, regardless of vehicle age or mileage. This page displays aggregated data for the model year. To check recall status for a specific vehicle, search its VIN at nhtsa.gov.