Model year record

2021 Toyota Camry

1 recall campaign on file for this model year. 270 owner complaints on file.

Recalls

Recall campaignNHTSA 23V865000

Air bags: sensor: occupant classification

Component: Air bags: sensor: occupant classification
Manufacturer: Toyota Motor Engineering & Manufacturing
Vehicles affected: 999,901
Reported to NHTSA: 2023-12-20
Owners notified: 2024-10-31

Defect description

Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2020-2021 Avalon, Avalon Hybrid, Corolla, Highlander, Highlander Hybrid, RAV4, RAV4 Hybrid, Lexus ES350, Lexus RX350, Lexus RX450H, 2021 Sienna Hybrid, Lexus ES250, 2020-2022 Camry, Camry Hybrid, and ES300H vehicles. A short circuit may develop in the Occupant Classification System (OCS) sensor, preventing the front passenger air bag from deploying.

Safety risk

An air bag that does not deploy during a crash increases the risk of injury.

Manufacturer remedy

Dealers will inspect and replace the sensor as necessary, free of charge. Interim letters notifying owners of the safety risk were mailed in February 2024. Some final remedy owner letters were mailed October 31, 2024. Letters will continue to be mailed in phases through January 2026. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's number for this recall is 23TB15/23TA15 Lexus 23LB03/23LA03.

Owner complaints

A complaint is one person's report to a federal agency. It is not a finding.

Component	Complaints	Median mileage
Air bags	120	35,000 mi
Unknown or other	26	—
Power train	17	21,000 mi
Service brakes	15	16,500 mi
Engine	9	205,000 mi
Electrical system	8	20,000 mi
Forward collision avoidance: automatic emergency braking	6	—
Steering	5	—
Structure: body	5	—
Lane departure: assist	4	—
Tires: pressure monitoring and regulating systems	4	—
Vehicle speed control	4	16,500 mi
Visibility/wiper	4	—
Exterior lighting	3	—
Forward collision avoidance: adaptive cruise control	3	—
Forward collision avoidance: warnings	3	—
Fuel/propulsion system	3	—
Lane departure: warning	3	—
Seat belts	3	—
Suspension	3	—
Back over prevention: rearview system braking	2	—
Latches/locks/linkages: doors: latch	2	—
Service brakes, hydraulic	2	9,000 mi
Tires	2	—
Tires: tread/belt	2	—
Visibility: sun/moon roof assembly	2	20,000 mi
Wheels	2	—
Back over prevention	1	68,000 mi
Electrical system: 12V/24V/48V battery	1	35 mi
Forward collision avoidance	1	100 mi
Lane departure: blind spot detection	1	68,000 mi
Seats	1	—
Service brakes, hydraulic: brake fluid low warning: switch/sensor/float	1	3,922 mi
Visibility	1	15,000 mi
Visibility: windshield	1	—

The 2020 model has about half as many complaints as this one. The 2022 model has 2 times as many complaints as this one. These figures reflect raw complaint counts, not failure rates. Higher-selling model years naturally receive more complaints.

Safety recall repairs are provided free of charge by franchised dealers, regardless of vehicle age or mileage. This page displays aggregated data for the model year. To check recall status for a specific vehicle, search its VIN at nhtsa.gov.