Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2018-2019 Prius C vehicles. The DC-DC converter may fail resulting in the auxiliary battery no longer receiving power from the converter, which may cause a loss of drive.
Safety risk
A loss of drive increases the risk of crash.
Manufacturer remedy
Toyota will notify owners, and dealers will replace the DC-DC converter with a new one, as necessary, free of charge. The recall began August 23, 2019. Owners may contact Toyota customer service at 1-888-270-9371. Toyota's number for this recall is K0K.
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2018 Toyota Prius C vehicles sold in Puerto Rico. The front passenger air bag and recommended child occupant seating positions label may not have been attached during assembly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 208, "Occupant Crash Protection."
Safety risk
If the label is missing, occupants may not follow the proper restraint usage guidelines, increasing the risk of injury in the event of a crash.
Manufacturer remedy
Toyota will notify owners and will mail the removable labels to all known owners of the subject vehicles, free of charge. The recall began on April 11, 2018. Owners may contact Toyota customer service at 1-888-270-9371. Toyota's number for this recall is J0L.
Owner complaints
A complaint is one person's report to a federal agency. It is not a finding.
Component
Complaints
Median mileage
Unknown or other
3
10,233 mi
Electrical system
1
—
Engine
1
—
Power train
1
—
Steering
1
24,578 mi
Vehicle speed control
1
—
Visibility/wiper
1
10,222 mi
The 2017 model has 2 times as many complaints as this one. These figures reflect raw complaint counts, not failure rates. Higher-selling model years naturally receive more complaints.
Safety recall repairs are provided free of charge by franchised dealers, regardless of vehicle age or mileage. This page displays aggregated data for the model year. To check recall status for a specific vehicle, search its VIN at nhtsa.gov.