Model year record

2012 Toyota Prius Plug-IN Hybrid

2 recall campaigns on file for this model year. 31 owner complaints on file.

Recalls

Recall campaignNHTSA 17V718000

Hybrid propulsion system

Component
Hybrid propulsion system
Manufacturer
Toyota Motor Engineering & Manufacturing
Vehicles affected
39,915
Reported to NHTSA
2017-11-15
Owners notified
2018-01-11

Defect description

Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2012-2015 Prius Plug-in Hybrid vehicles. The hybrid battery contains an Electric Vehicle (EV) fuse that may fracture after repeated high-load driving conditions such as climbing long hills.

Safety risk

The failed fuse may cause the hybrid system to shut down resulting in the loss of power. Loss of power while driving at higher speeds can increase the risk of a crash.

Manufacturer remedy

Toyota will notify owners, and dealers will replace the EV fuse, free of charge. The recall is expected to begin January 8, 2018. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's number for this recall is H0R.

Recall campaignNHTSA 16V487000

Air bags: side/window

Component
Air bags: side/window
Manufacturer
Toyota Motor Engineering & Manufacturing
Vehicles affected
482,002
Reported to NHTSA
2016-06-30
Owners notified
2016-10-17

Defect description

Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain model year 2010-2012 Toyota Prius, 2010 and 2012 Toyota Prius Plug-in Hybrid, and 2011-2012 Lexus CT200h vehicles. A weld in the curtain shield air bag inflator may crack causing one or both portions of the inflator to eject into the passenger cabin.

Safety risk

If either portion of the curtain shield air bag inflator ejects into the passenger cabin, there is an increased risk of injury to vehicle occupants.

Manufacturer remedy

Toyota will notify owners, and dealers will install retention brackets to the curtain shield air bags, free of charge. The recall began on October 17, 2016. Owners may contact Toyota Customer Service Department at 1-800-331-4331. Toyota's number for this recall is Toyota G0U, and Lexus GLJ.

Owner complaints

A complaint is one person's report to a federal agency. It is not a finding.

ComponentComplaintsMedian mileage
Service brakes1088,000 mi
Unknown or other488,000 mi
Electrical system360,000 mi
Engine2200 mi
Power train290,000 mi
Service brakes, hydraulic2130,000 mi
Vehicle speed control288,000 mi
Electronic stability control (ESC)1168,000 mi
Exterior lighting110,500 mi
Hybrid propulsion system1105,000 mi
Steering1
Suspension1
Wheels1

The 2011 model has 31 times as many complaints as this one. The 2013 model has about 1.5 times as many complaints as this one. These figures reflect raw complaint counts, not failure rates. Higher-selling model years naturally receive more complaints.

Safety recall repairs are provided free of charge by franchised dealers, regardless of vehicle age or mileage. This page displays aggregated data for the model year. To check recall status for a specific vehicle, search its VIN at nhtsa.gov.