Model year record

2023 Toyota Sienna Hybrid

2 recall campaigns on file for this model year. 117 owner complaints on file.

Recalls

Recall campaignNHTSA 25V877000

Equipment adaptive/mobility: wheelchair restraints/securement: latch/anchor

Component
Equipment adaptive/mobility: wheelchair restraints/securement: latch/anchor
Manufacturer
Vantage Mobility
Vehicles affected
1,019
Reported to NHTSA
2025-12-17
Owners notified
2026-01-27

Defect description

Vantage Mobility, LLC (VM) is recalling certain 2021-2026 Honda Odyssey, 2021-2025 Chrysler Pacifica, and Toyota Sienna vehicles equipped with QRT-Deluxe and QRT-Max wheelchair restraints. The retractors may not lock, preventing the wheelchair from being properly secured.

Safety risk

An unsecured wheelchair can move during transit, increasing the risk of injury.

Manufacturer remedy

Dealers will inspect and replace the retractors, free of charge. Owner notification letters was mailed January 27, 2026. Owners may contact Vantage Mobility customer service at 1-800-488-9082.

Recall campaignNHTSA 25V086000

Seats: mid/rear assembly: recliner

Component
Seats: mid/rear assembly: recliner
Manufacturer
Toyota Motor Engineering & Manufacturing
Vehicles affected
167,802
Reported to NHTSA
2025-02-13
Owners notified
2025-04-01

Defect description

Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2021-2025 Sienna Hybrid vehicles. The bolts for the seatbacks on the third-row seat assemblies may not be tightened properly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) numbers 202, "Head Restraints," 207, "Seating Systems," and 225, "Child Restraint Anchorage Systems."

Safety risk

An improperly tightened seatback may not adequately restrain the occupant during a crash, increasing their risk of injury.

Manufacturer remedy

Dealers will tighten the seat assembly bolts, free of charge. Owner notification letters were mailed April 1, 2025. Owners may contact Toyota's customer service at 1-800-331-4331. Toyota's number for this recall is 25TA05.

Owner complaints

A complaint is one person's report to a federal agency. It is not a finding.

ComponentComplaintsMedian mileage
Service brakes37
Unknown or other20
Electrical system944,242 mi
Visibility/wiper6
Air bags5
Power train544,242 mi
Seat belts5
Vehicle speed control412,000 mi
Parking brake344,242 mi
Seats3
Structure: body3
Electrical system: instrument panel: fuel gauge2
Forward collision avoidance: automatic emergency braking2
Forward collision avoidance: warnings2
Seats: front assembly: power adjust2
Steering252,200 mi
Structure: body: hatchback/liftgate260,000 mi
Visibility: sun/moon roof assembly270,000 mi
Electrical system: ignition: anti-theft: immobilizer/proximity: key/sender1
Latches/locks/linkages: doors: latch15,000 mi
Power train: automatic transmission: park/neutral start interlock switch1

The 2022 model has 2 times as many complaints as this one. The 2024 model has about half as many complaints as this one. These figures reflect raw complaint counts, not failure rates. Higher-selling model years naturally receive more complaints.

Safety recall repairs are provided free of charge by franchised dealers, regardless of vehicle age or mileage. This page displays aggregated data for the model year. To check recall status for a specific vehicle, search its VIN at nhtsa.gov.