VEHICLE DESCRIPTION: REFRIGERATED VANS WITH BUSTIN PULLOUT TRUCK/TRAILER LADDER PART NOS. DE1903-A AND DE1905-A. THE CROSS BAR THAT SUPPORTS THE STEP FAILS WHEN WELDS THAT ATTACH IT TO THE SQUARE TUBE SIDE SUPPORTS FAIL.
Safety risk
THE SUPPORT BAR WILL FAIL TO ADEQUATELY SUPPORT THE STEP AND AN INDIVIDUAL CAN FALL FROM THE LADDER POSSIBLY RESULTING IN PERSONAL INJURY.
Manufacturer remedy
BUSTIN WILL REPLACE ANY DEFECT LADDER FREE OF CHARGE. THEY HAVE ALSO DEVELOPED A BOLT-ON SUPPORT "THE U-BOLT" FOR FIELD REINFORCEMENT OF THE LADDER.
Owner complaints
A complaint is one person's report to a federal agency. It is not a finding.
No complaints in our copy of the federal file for this model year. The daily feed covers recent filings; older history appears only after a full-history rebuild.
Safety recall repairs are provided free of charge by franchised dealers, regardless of vehicle age or mileage. This page displays aggregated data for the model year. To check recall status for a specific vehicle, search its VIN at nhtsa.gov.