Model year record

2019 TRIPLE E Serenity

3 recall campaigns on file for this model year. No owner complaints on file.

Recalls

Recall campaignNHTSA 20V722000

Equipment

Component
Equipment
Manufacturer
Triple E Recreational Vehicles
Vehicles affected
1,149
Reported to NHTSA
2020-11-20
Owners notified
2020-12-07

Defect description

Triple E Recreational Vehicles (Triple E) is recalling certain 2018-2020 Serenity S24CB, 2018-2021 Unity U24MB, U24FX, and 2020-2021 Unity U24RL motorhomes. When the vehicle is driven with the fresh water tank partially filled, the fresh water tank bracket can shift side to side, resulting in the chassis wire harness getting chafed, resulting in a loss of tail lights.

Safety risk

Loss of tail light illumination could reduce the vehicle's visibility, increasing the risk of a crash.

Manufacturer remedy

Triple E will notify owners, and dealers will install an additional bracket to resolve the issue, free of charge. The recall began December 7, 2020. Owners may contact Triple E customer service at 1-877-992-9906. Triple E's number for this recall is CA#9835-1.

Recall campaignNHTSA 19V147000

Electrical system: wiring

Component
Electrical system: wiring
Manufacturer
Triple E Recreational Vehicles
Vehicles affected
3
Reported to NHTSA
2019-02-28
Owners notified
2019-03-12

Defect description

Triple E Recreational Vehicles is recalling certain 2019 Serenity S24CB motorhomes. A connector wiring error may prevent the 120V electrical outlets from being properly ground-fault protected.

Safety risk

The incorrect connector could result in the inverter ground failing, causing the outlet user to be the ground path for electricity, increasing their risk of injury.

Manufacturer remedy

All of the affected motorhomes are still in dealer inventory. Triple E dealers will replace the two pin connector with a 3 pin connector for the ground wires, free of charge. The recall began March 12, 2019. Triple E customer service can be reached at 1-877-992-9906. Triple E's number for this recall is CA#9280-1.

Recall campaignNHTSA 18V925000

Electrical system: 12V/24V/48V battery

Component
Electrical system: 12V/24V/48V battery
Manufacturer
Triple E Recreational Vehicles
Vehicles affected
19
Reported to NHTSA
2018-12-18
Owners notified
2018-12-19

Defect description

Triple E Recreational Vehicles (Triple E) is recalling certain 2019 Serenity recreational vehicles, model S24CB. The coach battery compartment door support metal cable may contact the positive battery terminal.

Safety risk

If the cable contacts the positive battery terminal, a short may occur, increasing the risk of a fire.

Manufacturer remedy

Triple E will notify owners, and dealers will replace the battery compartment door support metal cable with one that is covered with tubing, free of charge. Owners may contact Triple E customer service at 1-877-992-9906. Triple E's number for this recall is CA#9208-1.

Owner complaints

A complaint is one person's report to a federal agency. It is not a finding.

No complaints recorded for this model year.

Safety recall repairs are provided free of charge by franchised dealers, regardless of vehicle age or mileage. This page displays aggregated data for the model year. To check recall status for a specific vehicle, search its VIN at nhtsa.gov.